Reviews (925)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation capabilities that minimize manual data entry and administrative tasks. It effectively syncs orders, inventory, and customer data across platforms like Amazon, Shopify, and BigCommerce, streamlining accounting and enhancing business efficiency. The integration with QuickBooks and price syncing across platforms are particularly appreciated. The interface is user-friendly, and the integration process is straightforward, with a comprehensive onboarding process that offers personalized guidance. Customer support is frequently highlighted as responsive and knowledgeable, quickly addressing any issues. Continuous updates and responsiveness to feedback are also noted, contributing to a positive user experience. Merchants view this app as essential for simplifying accounting and inventory management, with excellent customer service adding significant value.

November 19, 2020

I just starting using Webgility to integrate my shopify store with Quickbooks Desktop enterprise. The onboarding support from Nehal has been excellent. I will further review after I have used the integration for a longer time.

Twisselman Ranch
United States
21 days using the app
November 3, 2021

Great app, with exceptional support. They were extremely getting us up and running. Highly recommend.

Prevention Health Sciences
United States
21 days using the app
December 28, 2020

We used this app to help update inventory quantities. We like how useful and versatile it is. It is very helpful to ensure inventory quantities are correct.

Gilleys Western*Work*Outdoor
United States
21 days using the app
Webgility replied January 5, 2021

Thank you for sharing your feedback! We're so glad that Webgility has helped you keep your quantities accurate.

November 15, 2021

Himanshu
Has fixed the issue whcih we were facing using Webgility scheduler with Quick Books, great service.

Ramptech.com
United States
20 days using the app
October 4, 2023

This is a great syncing app from your business operations to Shopify and the help from Webgility is awesome.

LASHFOOD
United States
20 days using the app
August 20, 2021

We called because we could not get payment to upload. Shobhit answered pleasantly and was able to get the issue resolved.

Jim's Organic Coffee
United States
19 days using the app
January 20, 2020

Webgility is the only app we have found that will reliably bi-directional sync Shopify & QuickBooks. Most of the support guys are good, including Shekhar. A few of them struggle, but that is probably to be expected in any support organization as new staff is trained. Overall we are disappointed in how often we have to call support because of problems with Webgility, but they always resolve our issue either manually or with an app update, which is frequently required & is a manual process. The app is also expensive compared to other Shopify add-on apps, with ever user requiring a separate license plus one for the dedicated "server" that does the actual sync. We check frequently for an alternative to Webgility that is less expensive, more reliable & does everything it does, but haven't found anything even close yet.

LaTeeDaFragrance.com
United States
18 days using the app
April 26, 2024

Thank you Prerit Agrawal for you patience and helpful tech support!

Wolf E. Myrow, Inc.
United States
1 day using the app
April 4, 2022

Aman has been very helpful, and he is very knowledgeble about the about. He walked me right through the setting up process, which is a bit technical. I definitely recommend this software to others who wish connectivity between QB and other platforms.

PaylessSuperstore
United States
17 days using the app
February 5, 2021

Webgility is just the solution we were looking for to sync our Shopify store activity into Quickbooks. It has really helped us streamline our fulfillment and accounting processes. Virendra was extraordinarily helpful and was responsive to all of our inquiries. This company really has it's act together!

Shibui Knits
United States
16 days using the app