Reviews (925)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its automation capabilities that minimize manual data entry and administrative tasks. It effectively syncs orders, inventory, and customer data across platforms like Amazon, Shopify, and BigCommerce, streamlining accounting and enhancing business efficiency. The integration with QuickBooks and price syncing across platforms are particularly appreciated. The interface is user-friendly, and the integration process is straightforward, with a comprehensive onboarding process that offers personalized guidance. Customer support is frequently highlighted as responsive and knowledgeable, quickly addressing any issues. Continuous updates and responsiveness to feedback are also noted, contributing to a positive user experience. Merchants view this app as essential for simplifying accounting and inventory management, with excellent customer service adding significant value.
Refine
-
By rating
Very helpful, I do enjoy using this app makes online shopping so much easier. Nikhlesh was very helpful during our call this morning.
Online supplement sales - Shopify > Webgility > QuickBooks Online
Our inventory is maintained primarily in QuickBooks so it was important for me that the app was able to easily map shopify sku's to QuickBooks products. It can do alot of that work auto-magic-ally but it also allows for manual mapping as well.
This app does support QuickBooks Online Product Bundles, and unlike some other apps offers a solution to mismatched pricing between product bundles in Shopify and QuickBooks Online so that I'm not constantly having to go in and update synced orders to match the actual order price.
I waited too long to implement this software, I'm actually sad about all of the hours wasted on manual processes and other apps that just didn't meet the specific needs we have.
Kshitij did my implementation and he was phenomenal. Actually everyone I've interacted with at Webgility has been very professional and extremely helpful. I tend to be impatient with onboarding calls and such but Kshitij was responsive and flexible with me and showed me only what I needed to know rather than sticking to a script and wasting my time. Excellent customer service experience!
Himanshu was most helpful getting our company set up. I have used Webgility before and their service never disappoints.
Kanishk was very helpful.
This is a very powerful app.
Himanshu, has a great service and support! he solve all my problems!
I'm very happy with the app!! recommend!
Our company has just completed the demo for the Webgility App designed for QB POS. We greatly appreciate the company giving hours of training on how to use the program. We did run into an issue with our specific service, but our contact is working diligently to resolve it with tech support. We haven't used the program for long, but it seems to be a good bridge between QB POS and Shopify.
I had a few issues to address prior to the launch of our new web platform and reached out to Webgility support. I had a great experience with Nikhlesh he guided me through these issues with ease and provided helpful tips on how to remedy any potential issues in the future. Great customer service and support!
Himanshu
We are pleased with the Webgility service working with our Quickbooks Enterprise as well as the great technical support
Himanshu did a wonderful and thorough job assisting my company with getting the data downloaded into Shopify from my QuickBooks POS system. He stayed on the project until all issues were completed. Thank you Himanshu for all your help! We all greatly appreciate it!
~Erv, Holy Cross Books and Gifts.
I have had nothing but a wonderful experience using Webgility! Faizan helped me through every step and answered every question I had--and was so polite! The system is great for any business looking for a reliable software to use. Couldn't recommend more!