Reviews (925)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its automation capabilities that minimize manual data entry and administrative tasks. It effectively syncs orders, inventory, and customer data across platforms like Amazon, Shopify, and BigCommerce, streamlining accounting and enhancing business efficiency. The integration with QuickBooks and price syncing across platforms are particularly appreciated. The interface is user-friendly, and the integration process is straightforward, with a comprehensive onboarding process that offers personalized guidance. Customer support is frequently highlighted as responsive and knowledgeable, quickly addressing any issues. Continuous updates and responsiveness to feedback are also noted, contributing to a positive user experience. Merchants view this app as essential for simplifying accounting and inventory management, with excellent customer service adding significant value.
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Thank you for your assistance. It was very helpful. Faizan was wonderful & his assistance was superb. I am sure we will enjoy using the app.
Himanshu Patil was very helpful and did what it took to do it. I'll be back tomorrow for creating two more stores..
Himanshu helped us in adding Shopify store in Webgility then we configured the set up and also helped in downloading orders in Webgility from January 2021. We are using Quick Books desktopwith Shopify store.
Second call in as many days and the support experience keeps getting better! I highly recommend this app simply for the support. Nevermind it works great!
Piyush was great help getting us set up with Quickbooks. I'm feeling very hopefully about the completing the inventory unification process based on the tech support we've received so far.
Making the process easy, I was nervous about having to set it up myself, but the onboarding process was easy
Nehal had configured the Shopify store.
The support provided was a knowledge base. We have configured the Quickbooks settings.
Excellent!
For quite some time we had been using Webgility with no issues, and then exponential growth came. We were selling so many orders that our online accounting system crashed, making impossible for Webgility to migrate order information. At one point we had 62.000 orders with errors. I can say you can definitely count on Webgility when problems of growth arise. Immediately teams were created to take care of my problem. I want to specially recognize Himanshu Patil, an oustanding profesional and human being part of the Webgility team. Without his drive for good customer service and knowledge we wouldn’t have been able to fix every single one of the issues. We will always be a customer of this awesome Corporation.
Vinayak was a great help. The app works well! Instructions provided were very detailed and helpful. We are appreciative of the help.
As a small business owner, I’ve been using the Webgility app to seamlessly connect my ecommerce channels with QuickBooks. Here’s my experience:
Onboarding Process: Excellent
The onboarding process was exceptional. Webgility’s team guided me through the setup step-by-step, ensuring that I understood how to integrate my sales channels, sync inventory, and manage orders efficiently. Their clear instructions made the transition smooth.
Superior Customer Support
Webgility’s customer support deserves a special mention. Whenever I had questions or encountered any issues, their team was responsive, knowledgeable, and patient. They promptly addressed my concerns, whether it was related to syncing data or troubleshooting.
Multichannel Selling Made Easy
Webgility’s integration with both QuickBooks Online and QuickBooks Desktop allowed me to manage multiple sales channels effortlessly. Whether it’s Amazon, Shopify, or Bigcommerce, Webgility handled them all with ease. The centralized order management and multichannel inventory sync were game-changers for my business.