Reviews (906)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer support, noting the team's responsiveness and knowledge. The onboarding process is smooth, allowing for easy integration with QuickBooks and saving significant time through automation that streamlines data entry and syncing. The interface is user-friendly, suitable for those with limited technical skills. It excels in inventory and order management, reducing manual errors by effectively syncing data across platforms. Customization options let merchants tailor the app to their needs, and its multichannel capability supports integration with various ecommerce platforms. The app is reliable, ensures accurate financial record updates, and is competitively priced, offering good value. Regular updates enhance its functionality and adapt to changes in ecommerce and accounting technologies.

Edited August 23, 2016

Have been using for over a year now. There were problems in the beginning but ECC support went above and beyond to make things right. Works well with QBooks sync. We have QB Enterprise solutions due to the hundreds of thousands of customers in our database so we pay a hefty fee for the program but it saves countless hours of data input.

The support lately has been sketchy, they used to answer the phone anytime we called but lately it seems we always have to leave a message.

Ripnroll
United States
Over 1 year using the app
March 22, 2016

Unify Enterprise has made my job easier. We had a system that synced orders from Shopify to QB Enterprise, but it expired so we chose this. It syncs well and easily. We categorize our sales by class and a class does not populate so I we have to do that manually, but it is more accurate and easier than entering entire sale. Also, we use different locations but we had to pick one for the sync and then go in and change the ones that were not that.
Overall, we are satisfied.

Denim Salon
United States
Over 1 year using the app
July 28, 2015

I am fairly new to this program but so far the program has been really good and we are excited about the possibilities it opens up.

Willow Creek Canada
Canada
About 1 year using the app
December 1, 2020

Customer service help is helpful but took some time to get access and set up properly. Used with QuickBooks Desktop

MINDINMOTION
United States
About 1 year using the app
Edited August 6, 2020


Kanishk has gone up and beyond helping us with the issue. He noticed that we needed to be upgraded. He was very kind and willing to explain thing until we fully understood the process.

Jackson Hole Spirits and Spice
United States
About 1 year using the app
May 29, 2020

a good app, saves an immense amount of time syncing qb premier desktop to shopify. had a couple connection issues with multiuser mode and support spent an hour reconfiguring to make it work. only suggestion is to make sure to install it first on the computer you want it hosted on in the future or, if you have a multiuser, you need to pay them to migrate the webgility dbase to the new computer should you ever want to change it.

Anne Vaughan Jewelry
United States
About 1 year using the app
February 15, 2023

Looking forward to learning the app. Newest version has a simpler layout and Integration was done pretty quickly by staff.

Lunation Stores
United States
10 months using the app
February 18, 2021

We are using QB and the Webgility app to integrate. There are have been some learning curve glitches to get it setup across multiple computers, but overall the customer service team is easily accessible and although it has taken multiple efforts, they have been helpful in solving all problems. There has been some trial and error setups with discounts and other financial aspects of the integration, but so far we have been able to make everything meet our needs.

jlchildress
United States
9 months using the app
October 12, 2020

I use Webgility to sync my Quickbooks Desktop POS and my Shopify store. The product has many features, but some I do not need or do not have experience with. I have struggled a bit to sync my products, but today Smita Sharma helped me tremendously. She gave me many great insights, and made me much more confident in what steps to take. AND, of course I know she and the other staff are always just a phone call away. Smita gets FIVE stars.

Chicago Dance Supply
United States
8 months using the app
September 18, 2020

Tech support was great; took a long time but they got to the bottom of my issue. I appreciated their efforts to get our issues solved.

macscustomtiedowns
United States
7 months using the app