Reviews (826)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to automate and streamline the synchronization of orders, inventory, and customer data between Shopify and QuickBooks. It reduces manual errors and saves time, supporting efficient bookkeeping and accounting. Features like manual mapping and error correction by unposting and reposting transactions are particularly useful. Merchants appreciate the personalized onboarding support and find the app user-friendly, contributing significantly to ...

February 18, 2021

We are using QB and the Webgility app to integrate. There are have been some learning curve glitches to get it setup across multiple computers, but overall the customer service team is easily accessible and although it has taken multiple efforts, they have been helpful in solving all problems. There has been some trial and error setups with discounts and other financial aspects of the integration ...

jlchildress
United States
3 months using the app
March 19, 2024

Great experience so far working with Webgility. Initial setup was great and over all the app works really well. The only issue we have had is with mapping multiple products with the same sku and with deleted items that keep showing up in inventory as 'Out of Sync'. That being said, customer service has been super helpful and very responsive. Much better than we have experienced with other ...

A3 Performance
United States
2 months using the app
June 14, 2022

This is an awesome program to sync your POS with Shopify! The instruction was "hands on" and easy to follow! I am excited to really dive into this program!

Genevieve Bond Gifts
United States
2 months using the app
October 8, 2020

testing this app versus THUB. Don't have quite enough experience yet but i can say their support is awesome. very easy to get a hold of someone and easy to resolve issue as they can do a remote login. so far so good!

Napa Soap Company
United States
2 months using the app
January 2, 2020

Great support. Easy to contact. Able to find work-arounds for certain features and seem to be proactively working on updates to help us with tracking inventory across multiple locations.

Parcelle
United States
About 1 month using the app
June 1, 2023

We tried out six different Shopify to QuickBooks integrations and found each lacking needed features. In the end, we landed on Webgility Desktop. My only complaint is that I wish we could have used Webgility Online, but it doesn't support Shopify POS. Aside from having to set this up on a local computer, the software is probably the most flexible solution on the market, making it easy to conform ...

The Monroe Institute
United States
About 1 month using the app
November 12, 2021

We have been using this app for a year and it definitely is a time saver vs hand entering the orders into our accounting system. The only flaw we have is that it only allows for one discount code to be imported into QB. The service team is great. ShOeb Khan and Aman Gauhar were extremely helpful when we needed changes made to our account. ShOeb called me back as promised and helped assure I was ...

GH Grinding & Brewing Solutions
United States
About 1 month using the app
March 25, 2015

Great app. Helps save so much time from having to manually enter transactions. A lot of options to choose from to customize transactions.

Only wish there was a way to import transaction fees.

Autoslide of America
United States
29 days using the app
October 23, 2020

This is going to make life so much easier once I have my items mapped. I do think that the mapping feature needs a little change to enable you to search fields that would make it easier ! Other than that the software is great. Tech support is awesome

Everything Mixed Media
United States
28 days using the app
November 23, 2020

I am very happy with the app so far. Still a work in progress to get everything 100% active from our end but getting there. Looking forward to our first sales via webgility and shopify.

The Den @ Turner High School
United States
27 days using the app