Overall rating
4.6
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its environmental impact, allowing them to offset carbon emissions from orders. They find it easy to integrate, with a clean design and customizable features. The user-friendly dashboard provides valuable analytics. Customer service is noted for its prompt and helpful responses. The app not only enhances brand image but also reportedly boosts conversion rates. It supports both local and global sustainability projects and offers flexibility in handling carbon offset costs.

January 24, 2021

Great support for installation and configuration with a bunch of visual assets to adapt to my store or inspire us in the right direction. Flawless customer service and every single purchase in the last 3 days since installation added the carbon neutral option and increased my conversion rate at the same time. 5/5 Highly recommend.

Meo Marley's Herbal Blends
Canada
Almost 3 years using the app
August 4, 2021

Great app to make orders carbon neutral. Our customers love it, it tracks the weight of items to estimate it's carbon footprint and then you can offer for your customers to pay to make it carbon neutral or pay for it as the business.

Peanut and Poppet
United Kingdom
Over 2 years using the app
Edited December 10, 2020

10/10 recommend EcoCart. Their team completed the setup within my store aka I did close to nothing to provide this great option to my customers. When I had a question about EcoCart within my store I got a response before I finished a cup of coffee, 5 star customer service. I wish more places I personally shop at provided the option of paying a little extra to make my orders carbon neutral...

Glamping Granola
United States
Over 2 years using the app
November 17, 2020

Awesome support. I'm super busy and technically challenged and Dane at EcoCart took care of everything. The best part though, is after I lamented a lack of Canadian Projects on their roster they added one of my suggestions. Now my Canadian customers, buying a Canadian products can carbon offset by planting trees in Canada!

Untamed Feast Inc.
Canada
Over 2 years using the app
December 10, 2020

Easy to use, and it's nice to know that I can do a little bit of good. I let my customers choose to offset on their own, and most of them do.

stace of spades
United States
Over 2 years using the app
July 27, 2021

EcoCart is a great fit in our mission to be environmentally friendly and sustainable. Our customers have let us know they appreciate the option, and we typically see an adoption rate on over 10% of our orders. Setup was very quick and easy. I'd highly recommend it to any brands looking for an easy way to help save the planet.

Ritual Zero Proof
United States
Over 2 years using the app
December 16, 2020

App was easy to use and very quick to install! The customer service was very quick and they answered all my questions in a timely manner. A great idea with great execution, and I'm glad to allow customers with the option to make their order carbon neutral!

shweep
United States
Over 2 years using the app
October 22, 2021

Ecocart is a big hit with our ecoconscious customers! We've had issues installing it as it was interfering with our wholesale app. But their support was awesome. They were able to investigate and set things right in no time. Highly recommend!

Flowerink
Canada
Over 2 years using the app
June 7, 2021

An easy to use, wonderful way to make orders more eco-conscious. Great for small businesses looking to be cost-efficient while also elegant and effective.

Maven Women
United States
Over 2 years using the app
December 10, 2020

This is a super easy app to allow you to switch on carbon offsets. I wanted to contribute to something like this for years, but could never find an easy solution. Love that you can switch between customer contributions, or making them on our own. Also has a useful dashboard and support is great!

Modkat
United States
Over 2 years using the app