Reviews (156)

Overall rating
4.6
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for offering carbon-neutral shipping options, enhancing brand image and aligning with sustainability goals. It's easy to install and integrates seamlessly, featuring customizable widgets and an opt-in option at checkout. The dashboard provides valuable analytics on carbon offsets, and the customer support is responsive and effective, improving user experience and customer engagement.

March 26, 2021

We've been using EcoCart for about six months, and our customers love it! The platform is free, simple to set up / use, and aligns perfectly with our sustainability-focused mission. Thanks to EcoCart, offsetting carbon emissions has never been easier!

The 2050 Company
United States
Over 3 years using the app
August 2, 2021

Having carbon neutral orders is a win for everyone! We find lots of value in EcoCart! Our customers like the option to add it to orders, and we like providing it for them.

Greater Than
United States
About 3 years using the app
March 9, 2022

After going through the features of many carbon offset apps, our choice ended on EcoCart. Integration has been quick and easy. Very reliable team.

Kana
Canada
About 3 years using the app
August 28, 2020

Very easy to install and very appreciated by customers. Customer service has also been on point, I would recommend.

Clark Street Mercantile
Canada
About 3 years using the app
August 3, 2021

Great app! We appreciate giving our customers an option to make their orders carbon free, as well as having the flexibility to do it for them. Many of them appreciate it too.

Taos Footwear
United States
About 3 years using the app
December 3, 2020

Great app that's totally aligned with what we live and breathe at littlewine.co and allows us offsetting the emissions from our shipments. The customer service is incredible too - fast, friendly & super helpful.

LITTLEWINE
United Kingdom
About 3 years using the app
July 28, 2021

Once I read what Eco Cart did I instantly recognized the value in the service. Many people are becoming more aware of their environmental impact so it only made sense to give them means to offset their imprint. I was happy with how quickly everything got set up. All my questions were answered within a day. Great job EcoCart.

Dew South
Canada
Almost 3 years using the app
January 24, 2021

Great support for installation and configuration with a bunch of visual assets to adapt to my store or inspire us in the right direction. Flawless customer service and every single purchase in the last 3 days since installation added the carbon neutral option and increased my conversion rate at the same time. 5/5 Highly recommend.

Meo Marley's Herbal Blends
Canada
Almost 3 years using the app
August 4, 2021

Great app to make orders carbon neutral. Our customers love it, it tracks the weight of items to estimate it's carbon footprint and then you can offer for your customers to pay to make it carbon neutral or pay for it as the business.

Peanut and Poppet
United Kingdom
Over 2 years using the app
Edited December 10, 2020

10/10 recommend EcoCart. Their team completed the setup within my store aka I did close to nothing to provide this great option to my customers. When I had a question about EcoCart within my store I got a response before I finished a cup of coffee, 5 star customer service. I wish more places I personally shop at provided the option of paying a little extra to make my orders carbon neutral...

Glamping Granola
United States
Over 2 years using the app