EComposer Landing Page Builder

EComposer Landing Page Builder

Reviews (4,486)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for creating efficient, high-conversion landing pages and enhancing online store management. It features a user-friendly interface with intuitive navigation, customizable templates, and drag-and-drop functionality. The responsive design ensures compatibility across devices, and the support team, including members like Anna, Jade, and Mia, is frequently praised for their quick and helpful service. Continuous updates and improvements highlight the developers' commitment to quality and user experience, making it a valuable asset for tailoring online presence and engaging customers effectively.

February 8, 2024

The best customer service I've ever received! Jennie helped me today with troubleshooting spacing issues and resolved it in a matter of minutes.

Mazden
United States
3 months using the app
April 18, 2024

Super friendly and quick response to customer requests!

Real Botanicals
United States
9 days using the app
February 13, 2024

I received tremendous assistance today from Andy, who provided swift and expert guidance on some coding issues. His response was prompt, and his expertise was exceptional, greatly aiding me in my project. I highly recommend this app!

Remlagret.se
Sweden
About 1 month using the app
January 28, 2024

Really quick and very nice support, support member Lily was helping today, solved my problem very quickly. Thanks

Furnisite
Slovakia
2 months using the app
December 8, 2023

Mia was very helpful and fast at responding! The app seems to work well and has easy drag-and-drop features.

Evexia Science
United States
3 months using the app
May 23, 2024

would recommend, easily customable, and helpful staff

Frost Auto Accessories & Design
United States
About 1 hour using the app
January 20, 2024

Great app, easy to use and perfectly customised. Super fast and professional support, always solves all problems. Very good indeed

Gadtech
United States
2 months using the app
Edited November 14, 2023

I am updating my rating to 4-star from 2. Here is why:
Previously I was unhappy about the experience I got from this app and made my review 2-star. However I didn't quit using it since its features were quite well. After then the executives and customer support team had contacted with me and supported me to create my own landing pages with ease.

Anytime I face with an issue (and it is couple of times per day) they helped me, solved my issue and showed how to do it later. They were quite positive and helpful. The technical features are already good, but one should know the limitations.  Thus I created couple of pages, tested and published them.

I highly recommend using this app. And now, why it isn't 5-star? Well, I need more time to rate it again. 5-star means perfect, and I really need to know if it is so.

--- my old rating was 2-star --
Quite a challenging experience for me.

1. The templates are impressive.
2. User-friendly interface with full control over details.
3. Caution! The undo feature is disabled once you save, costing me two hours of work.
4. All visuals are copyrighted, which I learned the hard way. Using your own images significantly delays publishing.
5. Some images are labeled "preview only," which actually applies to all images, even background gradients. Essentially, you're working with a blank canvas.
6. The preview looks great, but issues arise only after publishing. Don't trust it.
7. Customer service is hit or miss, and not particularly eager to resolve issues.

I'd honestly rate it a 1, but given that many 5 and 1-star reviews seem fake, I'm giving it a 2 for authenticity.

studiomoien.com
Luxembourg
22 days using the app
EComposer replied November 1, 2023

Hi there,

This is Rainy, Customer Success Manager at EComposer.
Thank you for your insightful feedback & I am truly sorry for your experience.
I would love to clarify some points as follows:

3. The undo/redo is disabled after you publish your page to optimize the editor efficiency and speed. We design the Revision history function so you can just go there and revert your old version if you want. So it is the alternative for undo/redo.

4 + 5 + 6. All of these issues are related to images in our templates that are not able to be used in your live site. We've updated this, which allows you to use almost images from prebuilt templates except related product images, which you normally need to change to yours.

7. Customer support is delaying a bit at the time you reached out. We're aware of this issue and is putting more people at that shift to make sure users no need to wait.

I am really sorry for your past experience and thank you again for staying with us.
I hope you will have better experience from now.

Best regards,
Rainy

March 6, 2024

Although I am a free user, the program is surprisingly powerful and able to customize pages. The customer service staff responded very quickly and kindly. Recommended this app.

澄心 Cing Shum Living
Hong Kong SAR
About 1 month using the app
March 12, 2024

Andy from the support team helped me quickly with solving any problems. Highly recommend!

PYJANNA
Austria
21 days using the app