Trustoo Popup Email Marketing

Trustoo Popup Email Marketing

Reviews (7,102)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email sign-ups and sales conversions, particularly praising the engaging spin wheel popup and customizable exit-intent features. It's noted for its user-friendly setup and seamless Shopify integration. The app is also appreciated for its reliable performance and exceptional customer support, making it ideal for new and growing stores.

December 26, 2025

The Trustoo App is incredible! It helped me quickly set up two website pop-ups to provide my pre-order and waitlisted customers with unique and time limited discounts for a new product release. The settings are easily configurable and the customer service team is knowledgeable and vey responsive to in-app chat inquiries. I highly recommend it for non-creatives and non-programmers like myself. It's a great Shopify plug-in!

AmpX
United States
About 1 year using the app
October 21, 2025

I need backend support to include specific show/hide rules for certain pages. The support received was exceptional. Ria was quick to respond and successfully implemented a solution without any issues!

Chemist Warehouse Optometry
Australia
Over 1 year using the app
December 19, 2025

Trustoo Popup Email Marketing is a game-changer for Shopify merchants. The app is incredibly intuitive, making it easy to design eye-catching popups that capture attention without feeling intrusive. What stands out most is how seamlessly it integrates with Shopify—setup is quick, and the automation features save valuable time by syncing perfectly with store workflows.

Pout Perfect
United States
2 months using the app
October 7, 2025

This app is such a great option for popups. They are incredibly customizable - from the look of the announcement to the pages and durations they are live. High recommend for businesses of all kinds!

Laura-Preshong-Jewelry
United States
About 1 year using the app
December 2, 2025

Ria was a delight and this is a fantastic app! It is works a treat and I can't believe it is totally free, how wonderful.

A Coombs Pet Centre
United Kingdom
Almost 2 years using the app
September 16, 2025

I love this app. It was easy and fast to set up and has brought so many extra sales and subscribers.
Support is top notch and super fast to respond to any questions I've had. Ria was very helpful and definitely exceeded my expectations.

Boho Rhapsody
Australia
5 months using the app
November 27, 2025

Ria consistently shows support whenever needed.
Her helpful nature truly makes a difference.

Sohii India
India
Over 1 year using the app
October 8, 2025

I initially had questions regarding the limitations of the Free Plan, as I run a growing e-commerce store (pet products). I am happy to report that their support team (Tessa) provided explicit, written confirmation that all core pop-up features (discount collection and email capture) are fully functional and remain free regardless of the number of sales or impressions.

This level of clarity and commitment to their free-tier users is rare and highly appreciated. The app is easy to use, and the pop-ups work perfectly. Highly recommended for new and scaling Shopify stores that need reliable lead capture.

FurLaati
Georgia
17 days using the app
November 17, 2025

Amelia provided wonderful customer service. She helped fast and resolved all my issues beautifully. I really appreciate her support.

Canales Furniture
United States
10 months using the app
November 10, 2025

Absolute catastrophy.
went well until I tried to switch automation from Email and flow to Trustoo.
Has blocked all my workflow, takes ages to personalize a mail as it is super slow.
They have blocked all my flows because they wanted me to clean my bounced contacts (280 contacts).
Now everything is blocked. Customers cannot do any newsletter subscription anymore as no automation runs and customer support isn't available to fix things before 24-48h.
That is so much potential orders lost.
Just don't try

Illustres Bidules
France
Almost 2 years using the app