Reviews (8,832)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting subscriber lists and sales through engaging email and SMS marketing tools like opt-in pop-ups and spin-the-wheel games. They appreciate its seamless Shopify integration, intuitive interface, and customizable features that enhance customer engagement and conversion rates. The app is easy to install and requires minimal technical skills, making it accessible for beginners. Merchants also value the immediate effectiveness of the app, its reliable performance, and the responsive 24/7 customer support. Additionally, the free plan is beneficial for new shop owners, allowing them to use essential marketing tools without an initial financial commitment.

June 25, 2024

For a free app that monetizes in other ways (app referrals, etc.) this is the perfect app for adding a newsletter / subscriber popup to your shopify store. We're a newer shop (open 3 months) and finding well-built and well-supported apps like this for cheap or free is a godsend, given how much missing basic functionality shopify has on its platform.
EcomSend Popups has plenty of customizability to get you off the ground as a new shop and I don't expect I'll need to "upgrade" to a more robust popup subscriber tool or product for a long time to come.

FWIW I've implemented a popup on my home page and collection pages, then a separate "reminder" popup on the cart page. I've averaged about 3% on the homepage/landing page popup and 30% on the cart page popup.

Marry this with the free Shopify email automations and you can get some decent and reasonable starter email automation campaigns up and running in no time.

The support is also super responsive and helpful. Thanks!

Capy
United States
3 months using the app
July 21, 2024

So easy to use, really makes Shopify store look nice with a customized pop-up. Customer support is super-fast and so helpful too! 10/10 recommend getting this app!

Blondi
United States
6 months using the app
June 1, 2024

Very easy to set up, and customer support is available any time I've needed them. Very helpful! I had a little trouble setting up my welcome email series in Shopify and getting it started for the popup subscribers, but they had a very clear step-by-step document to help. Customer support double checked the changes I made and ensured I had it working properly!

Vintage Green Review
United States
About 2 months using the app
May 9, 2024

It's really amazing how much they give you for free, including great tech support.There are still some features that are needed (multiple popups of the same type on same page) and ability to email the coupon code instead of just display it after signing up.

Biva Tonic
United States
5 months using the app
June 6, 2024

This software is incredibly user-friendly for beginners! The design is clear and intuitive. Although I encountered a minor issue right away, customer service resolved it within 3 minutes—such a warm and efficient service! I love high-efficiency communication. I’ll definitely keep exploring this software. Highly recommend it!

Smad Electric Appliances
China
3 months using the app
May 27, 2024

It's just very easy and simple to use this app, nothing more to say, to be honest. If you're hesitating to take down their branding, just contact their customer support and they'll happily remove it! Everything about and around this app is amazing. Highly recommend. ❤️

Lekku
Lithuania
2 months using the app
April 29, 2024

Today I had a stressful moment when I lost my tech guy who knew how to fix my shopify issues. I needed to set up a automated email for first time shoppers and had no clue what to do. Mig joined the chat with me at like 11am and had the patients and knowledge to walk me through step by step. Amazing customer service! Would not have been able to figure it out without Mig's help! Thank you Mig!

NextGenNutrition
United States
6 months using the app
July 19, 2024

I am loving the app. I have had over 1000 views on this app and an increased chance for customers to subscribe to the site. Definitely worth it. I just need to incentivise customers to subscribe to increase conversion.

Uke Tastic
United Kingdom
10 months using the app
May 8, 2024

The support offered is amazing! I was able to get help right away and all of my questions answered the first time. I would highly recommend this app. It is very easy to use.

Embroidery Babe Design Co
United States
7 months using the app
June 10, 2024

I had some difficulty setting up the app in integrating it with a welcome email. I spent too much time and asked for chat support. Then Mig helped me to figure out what I was wrong and super quickly solved it with her clear instructions. Very reliable App and service.

Thank you so much, Mig for your fantastic support!

Japarcana Towel
Japan
About 2 months using the app