EcomSend Pop Ups, Email Popups

EcomSend Pop Ups, Email Popups

Reviews (10,963)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and effective email and SMS marketing tools. It integrates seamlessly with Shopify, enhancing subscriber list management and marketing efforts. The app offers extensive customization options for brand alignment and features responsive, 24/7 customer support. Its robust free plan is particularly beneficial for startups and small businesses. Merchants have noted improvements in customer engagement and conversions, attributing enhanced store performance to features like opt-in pop-ups and interactive games, which help boost sales and improve business outcomes.

November 13, 2024

Marj was very helpful and provided very helpful support. MY only disappointment was that in the old store we collected emails but not the first names. And when it came to importing the emails she said that she was unable to extend help there which is perfectly understandable as that was under Shopify control.

So strangely i now have a lot of customers with no first names and only their emails as their names. Marj said that that depends on the set up of the app so it seems that its the earlier person who set up the shop that made the mistake.

I could understand some people not putting in their real names or maybe even not filling it up which should be made mandatory (by the app) Otherwise when emails are sent out we would have their email addresses in pace of their names when the email is sent out.

Warrior Plunge
Malaysia
About 3 hours using the app
September 12, 2024

so far so good

Just Hads
Lesotho
About 2 months using the app
Channelwill replied September 13, 2024

Hi there,

I'm reaching out to let you know that we've taken note of your recent 2-star review. We understand that every client has distinct tastes and requirements, and we're eager to gain a deeper insight into your experience. Our goal is to tailor our services to meet your expectations better.

Rest assured, we value your patronage immensely and are more than willing to work closely with you. We're committed to crafting a solution that aligns perfectly with your needs. It's our pleasure to offer a range of flexible options and personalized solutions designed to address the diverse needs of our clients.

Thank you for choosing us, and we look forward to further discussions on how we can serve you better.

Warmest Regards,
Hugo
EcomSend Team

January 6, 2024

I expected more templates for the POP UP. (Ex: holiday, etc)

SleepSocksUSA
United States
39 minutes using the app
April 13, 2024

Goglow
India
About 2 months using the app