EcoReturns: AI Returns App

EcoReturns: AI Returns App

Free plan available. Additional charges may apply.
Rating (4.9)
Reviews
Developer

Highlights

Built for your business
  • Works with the latest themes

About this app

Launched

August 12, 2021

Languages

English

Integrates with

USPS, Canada Post, Australia post, Zendesk, Postnord, Whatsapp

AI and chatbot powered Returns & Exchange automation app that saves you time, money, and emissions.

EcoReturns not only helps you with returns management and Shopify exchanges but also reduces refunds. It has a highly configurable return portal, returns policies, exchanges, return reasons, shipping labels, and custom notifications. Migrate to an intelligent solution easily from Loop Returns, Aftership, Narvar, Returnly, Postco, Sorted, and Return Prime. Automate to Reduce TAT, provide a great post-purchase experience, and help reviews and make customers happy. Trusted for RMA

EcoReturns not only helps you with returns management and Shopify exchanges but also reduces refunds. It has a highly configurable return portal, returns policies, exchanges, return reasons, shipping labels, and custom notifications. Migrate to an intelligent solution easily from Loop Returns, Aftership, Narvar, Returnly, Postco, Sorted, and Return Prime. Automate to Reduce TAT, provide a great post-purchase experience, and help reviews and make customers happy. Trusted for RMA more
  • Automate Pickups, Shipping labels, refunds, store credits, and exchanges.
  • Use inbuilt discounted labels/shipping or connect your own shipping provider.
  • AI-based growth tools to prevent returns, RTO & improve your profitability.
  • APIs and Integrations with shipping carriers, 3PL, ERP, OMS, CRM, Dropship etc.
  • ChatGPT powered chatbot for awesome customer experience

Pricing

Forever Free

Free

  • Branded Return Portal
  • Inbuilt discounted shipping labels
  • Unlimited return reasons
  • Unlimited return policies
  • Translation

Advance Automation

$19/month

or $199/year and save 13%

Includes 60 Returns/Exchanges, 3 users, $0.40 per extra return

  • All free features
  • Label, Exchanges, & Refund automation
  • Connect other providers
  • Branded email notifications
  • Deep analytics
  • Multi language

Ultimate AI Plan

$89/month

or $849/year and save 21%

Includes 100 Returns/Exchanges, $1 per extra return

  • All advanced features
  • AI-powered tools
  • ChatGPT powered returns
  • Unlimited automation
  • Text/SMS/WhatsApp notifications
  • APIs and Webhook support

Forever Free

Free

  • Branded Return Portal
  • Inbuilt discounted shipping labels
  • Unlimited return reasons
  • Unlimited return policies
  • Translation

Advance Automation

$19/month

or $199/year and save 13%

Includes 60 Returns/Exchanges, 3 users, $0.40 per extra return

  • All free features
  • Label, Exchanges, & Refund automation
  • Connect other providers
  • Branded email notifications
  • Deep analytics
  • Multi language

Ultimate AI Plan

$89/month

or $849/year and save 21%

Includes 100 Returns/Exchanges, $1 per extra return

  • All advanced features
  • AI-powered tools
  • ChatGPT powered returns
  • Unlimited automation
  • Text/SMS/WhatsApp notifications
  • APIs and Webhook support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

58 reviews

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
June 6, 2023

We have just recently started using EcoReturns, but are so far very happy with our experience. The platform is super intuitive and easy to set up with Shopify and various transport partners. We have now activated 2 of our 4 Shopify stores and have been very satisfied with the support and onboarding from Saurav and his team.

uk-bbhugme
United Kingdom
June 5, 2023

We did a proper RPF process where we benchmarked different return systems. EcoReturn did win the process.

We spent a lot of time to test the system and to my surprise we discovered many bugs we raised to the team. It look quite some time to get it fixed. I was surprised that other customers had not raised these issues previously.

After we paid the suscription, we had some other issues and did not immediately set-up the system. A few weeks later when we wanted to set-up the system, the licence was not active any more. I was even more surprised, that i had to show proof that i paid the license.

Now, it already over one months that Saurav and other team members have not activated the suscription. I send them daily reminders. But nothing is happening.

Also, they promised to integration with ODOO and set up a new logistic partner. I guess these are empty promises.

Baabuk USA
Switzerland
June 2, 2023

very satisfied with the service . mr. air has been really helpful and has been solving every query timely. haven't received such good service from anyone till now. much recommended for all brands. !! cheers
he helped me with automation for all returns and refunds and its actually very helpful for and easy to use for customers as well as us. we were struggling from really long but they have given a perfect solution.

VAIRE
India
Time spent using app: 2 months

About this app

Launched

August 12, 2021

Languages

English

Integrates with

USPS, Canada Post, Australia post, Zendesk, Postnord, Whatsapp

Built by Saara Inc

About Saara Inc

5.0 average rating

2 years building apps for the Shopify App Store

Support

Send a message

1-917-672-8810

support@saara.io