Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of importing reviews from various sources, boosting sales and customer trust. They value the review management features, including blocking certain keywords or ratings. The customer service is praised for quick and effective problem-solving. Additional features like video/image downloading and a "showcase review" page are also favored. The app's reliable performance and assistance with coding and theme compatibility issues are appreciated. However, some merchants suggest improvements to the free plan.

November 5, 2019

100% recommendation for application and 101% for the support services. Excellent experience in helping me solving problems.

Calibear
China
About 11 hours using the app
October 12, 2018

I recently installed this app, and so far I am loving it! I use it to import reviews from Wish, I hope Taobao will be added to the list too. Being able to easily add photos and videos to my product page is definitely a plus.

HotSzn
United States
About 10 hours using the app
July 18, 2019

The app is extremely easy to use and looks great on the website. The support is very fast and effective - Thank you, guys!

ScootersAndHelmets
Germany
About 10 hours using the app
February 1, 2023

Cant cancel the subscription, support is awful bad app overall dont waste your time.
................

Fiier
Serbia
10 days using the app
importify limited replied February 1, 2023

Sorry for the bad experience.

1. We emailed you multiple times; please check.
2. As mentioned in our help center, to cancel the subscription, you need to delete the app from your Shopify store.

Edited February 20, 2023

Multiple issues. Broken trash app like most others on Shopify. Customer service is headed by an illiterate moron.

Totally Modern
United States
9 days using the app
importify limited replied February 19, 2023

Sorry for the bad experience. we tried to assist you, but faced some issue accessing your website due to an incorrect password provided by you. we reached out via email to request the correct password, but unfortunately, we didn't hear back from you.
Screenshot -> https://share.cleanshot.com/f9YbXQnz

Please contact us, will be happy to help you with this.

Edited August 4, 2020

The free features you provide are meaningless! The free version is in the trial phase, at least 14 days of trial, all functions should be open. To test whether there is a problem, the key is whether the loading speed is displayed at the same time as the other content on the page or gradually displayed. This is very important), just to limit the number of imported products and the number of comments for each product, especially the developer’s logo cannot be added. If we are not satisfied with the trial, there will be no big deal. The premium version is expensive, and it is recommended not to exceed $5 (after all, the functions are relatively small), which is beneficial to the development of your business.

HappyBuy Mall
China
8 days using the app
Edited December 1, 2017

I am unable to install the app. I installed Bulk Edit by Hextom first and I am wondering if that is why there is a conflict. I contacted the company and I'm hoping to resolve the issue soon so I can use this app. I will update this review once I get it working.

Tots Universe
United States
3 days using the app
Edited January 16, 2020

App is a little bit hard to use and not exactly what I need for my shopify. Their customer service is top notch with quick replies.

trimino-shop
United States
2 days using the app
March 4, 2020

t is a good app, and I was most impressed with the support for the app, the support is fast and SUPERB! In the end I mostly wanted to use it to import videos and you cannot download the videos like a file, only as a link and therefor I cancelled my subscription. But I get a 100% refund and I fully recommend this app for importing reviews and images. You can also change the reviews and make a selection of reviews based on certain criteria. Conclusion: good app, but best support!

Confianta
Netherlands
2 days using the app
November 27, 2019

awesome support really trustworthy and very helpful and speedy. if you have a problem they sort it fast

MIND CHILL - RELAX, FOCUS and REST your MIND*
United Kingdom
About 1 hour using the app