Old Castle Candles
Love the app! It's simple to use, nice and clean. The support is top-notch. I had an issue with the date format due to a conflict with another app and they fixed it immediately. The reason for using the second app was I wanted my reviews to show directly below the product description, but the Editorify app did not provide that option. They fixed the date and re-positioned my reviews for me so the other app could be removed and eliminated the conflict.
The level of support makes this app one of the best in my opinion.
Even though it took a long time, this supporter spent a lot of time for us and finished the problem.
Colour Your Life Club
Ran into an issue with the App so contacted support - they went above and beyond and solved my problem within an hour of my message. I am so impressed and appreciative of the efforts to give great customer service. Overall I highly recommend the app.
Thanks for the feedback, glad we could help you and happy to have you with us.
Wasted my time downloaed for free plan, watched all vids but nothing works on aliexpress when i press the import button
Sorry for the bad experience, we notice you never contact us about this issue, let us help you with it, we already sent you an email, please check.
You can also contact directly on https://ask.editorify.com/form
Their support team is amazing!!
I ran into a few issues with products not showing up and settings not registering correctly. I contacted customer support and had the pleasure of working with Mike. He was fast to respond and immediately set out to resolve my issues. He was great at keeping me in the loop about what was going on and was able to correct everything super fast! He gave me exceptional customer service!
I encountered some problems in the process, but they helped to solve it, so cool, give full marks,lol....
I came across an issue where the reviews I selected through Aliexpress was not appearing on my product page. I ended up emailing the support team and they were so quick to respond to my query. All I had to do was add them as a staff to my store and they took care of the rest. Not only they managed to fix the review issue but they also managed to add the ratings on my collection page as well which I was struggling to figure out the whole day!
I can't thank Editorify enough for providing such great assistance that resulted in a positive outcome especially on a Sunday!
When they say their support team is available 24/7 they actually mean it!
Thanks again Editorify for your help, very much appreciated!
I had a bit of a problem getting it to work with my custom premium theme but their support was super responsive and got it working right away. On a Saturday morning!
Thanks for the feedback, glad we could help you.
Great review import. Great Support. I would recommend, has the best plans available compared to other apps.
La Casa Malaysia
Hi editorify team. the apps are wonderful. its easy to customize. Recommended for newbies and experienced seller that need to place customer review in one site.
Thanks a lot for the feedback!