Guards against account fraud
Your Shopify store traffic is analyzed in real time to protect against fake account creation and potentially fraudulent activity.
Best-in-class website security
Protect your Shopify store with best-in-class security. New Shop Protector Plus available to invisibly block bots in background (read more).
Eliminates annoying form spam
Shop Protector prevents bots from filling out forms. Stop those annoying contact form and newsletter sign-up spam submissions.
About Shop Protector
Media gallery
Support
- Developer website
- Privacy policy
- support@humanpresence.io
Pricing 14-day free trial
SP Basic
$4.99/month
Fake Account Prevention
Form Spam Protection
Analytics Reporting Dashboard
*Up to 500k Pageviews/mo, Call for Custom Pricing
SP Plus
$4.99/month
+ 0.5% of the total order revenue
*All Basic Features/Unlimited Pageviews
Checkout Protection
Reduce Bot-Based Fraud
Configurable Rules for Auto-mitigation
Bulk Cancel Orders
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Most recent reviews
RMFullerton Retail Shop
The 3 stars is an average of 5 stars for the Basic plan and 1 star for the Plus plan.
The Basic plan blocks bots from using the Contact and New Customer registration forms, and eliminated all of my fake new customer registrations and 95% of my fake contact form use. It can't block 100% because some bots will have cached the old form pages and use those for a year or more, but it will stop new bot use of the forms, and eventually old forms cached by bots will be refreshed.
The Plus plan has order blocking features that interfered with Shopify's accelerated check outs that skip the check out page, such as Paypal Express. When I tried the Plus plan, it cancelled and refunded legitimate customer orders. Luckily for me, the Plus plan is more geared toward drop-shippers to stop bots from resellers buying out trending products -- not my business type, so not something I need.
Note that I discontinued use of the Plus plan in December 2019, so my review doesn't cover any developments in the product since then. I also want to note that Human Presence personnel and customer support are extremely responsive to customer communication.
Developer reply
I’m glad to hear that you are a fan of Shop Protector and that the Basic plan functionality continues to work so well for you. Shop Protector Plus was designed to offer premium features like Checkout Protection with configurable anti-fraud business rules, convenience utilities like Bulk Order Cancellation, Order Cancellation Workflows, etc. We have many satisfied merchants who offer regular flash sales (limited quantity, highly anticipated product releases) and require this functionality to ensure reasonable customer satisfaction. Otherwise, all the hard to get merchandise is acquired with bots and loyal customers are left empty handed. We do make recommendations to all our Plus plan customers to avoid the use of accelerated checkouts at the product and/or cart level as it does not give Shop Protector the opportunity to follow the customer's behavior through the life of their shopping session. Unfortunately, at the time that you installed Plus we did not have steps in place to check each store’s configuration and make such recommendations and even make the change on behalf of the merchant as we do now. We thank you for your valuable and honest feedback and hope that this app will suit you well and continue to provide the protection you need.
Gap Bumper
Absolutely perfect and did exactly what it said it would do. Immediately stopped the annoying spam accounts that were happening daily.
Cynabar
I was having 100's of bot sign ups until I installed this app. I needed some assistance and was quickly given the help I needed. Now not one fake customer sign up since I started using Shop Protector. I highly recommend this app.