[HumanPresence] Shop Protector

[HumanPresence] Shop Protector

Reviews (104)

Overall rating
4.2
Counts per rating level
  • 80% of ratings are 5 stars
    83
  • 2% of ratings are 4 stars
    2
  • 1% of ratings are 3 stars
    1
  • 5% of ratings are 2 stars
    5
  • 13% of ratings are 1 stars
    13
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective bot protection, noting a significant reduction in spam and fake accounts. They appreciate its easy installation and seamless operation, which enhances business efficiency by focusing on genuine customers. The customer service, especially from staff members like Julius and John, is praised for being responsive and helpful. The app also offers customization for different store setups and operates without CAPTCHA, improving the user experience for real customers.

October 10, 2024

I have used this app for a few years now and have only had 1 problem but it was due to an update, that I hadn't performed. I contacted their support team and they were on it right away. They corresponded with me and took care of everything. That doesn't happen these days so, Yes, I am very happy with this APP and Felix who was my contact.

Cool Crutches by Jackie, Classy Canes by Jackie, ccbyj.com
Canada
About 6 years using the app
August 1, 2024

Service was exceptional and helped me get set up so quickly.

Bella Monroe Hair
United States
About 2 years using the app
July 28, 2024

Absolutely sound team. They helped me get our forms fully protected against bots. They truly went above and beyond to keep us happy with their app.

Very grateful customer.

The Biskery
United Kingdom
10 months using the app
April 5, 2024

Excellent customer service! Julius recently updated the app for my website, and I've been using it for over a year now with great success. Julius is incredibly kind and always available to answer questions and provide explanations. Highly recommend!

Origin Colombia
Canada
About 1 year using the app
Edited August 3, 2024

Thank you for your application, as it was the only way we found which was effective at protecting us against fake accounts!

Highly recommend!

Le Petit Moulu
France
5 months using the app
January 2, 2024

We installed this app because we had a 'bot' attack, it was making thousands of customer accounts each day and putting fraudulent orders through. We tried many apps but this was the only one that could help. We reached out for support and they helped immediately. I can't recommend them highly enough.
Thank you Julius.

The Cornish Scone Company
United Kingdom
12 days using the app
March 25, 2024

Great app! I received a 5 stars service from this team. Great idea to stop those annoying bots

Crochetmilie
Canada
3 days using the app
January 17, 2024

i just downloaded the app.
smoothly installed it.
i had a doubt and their customer service has been quick and precise.
no need to do anything to get the result done.
spam mail stopped right away.
perfect!

Sake Company
Italy
About 2 hours using the app
February 13, 2018

Love Love Love this app. I was having so many issues with Bots and found this app. John was so helpful , I had trouble loading the correct forms so sent an email and he promptly sort it . This app is a lifesaver
Philippa
SINCE I FOUND YOU

Since I Found You
Australia
Over 6 years using the app
November 7, 2017

I was getting slammed with spam and other options for a captcha email form were really ugly and did not seem to work. Then I discovered John and his team and they did something magic to my site (with no changes to my existing email contact form) and the spam totally stopped! I'm so relieved. So many thanks to John and team.

I highly, highly recommend this app if you're having trouble with spam.
Peita
www.gingerfinch.com.au

Gingerfinch
Australia
Over 5 years using the app
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