Shop Protector

Protect Your Checkout + Stop Form Spam & Fake Accounts

From $3.99/month. 14-day free trial. Additional charges may apply.

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Up-to-date tech: works with the latest themes

Reviews

4.5 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    82% of ratings are 5 stars
  • 4 of 5 stars
    1% of ratings are 4 stars
  • 3 of 5 stars
    1% of ratings are 3 stars
  • 2 of 5 stars
    5% of ratings are 2 stars
  • 1 of 5 stars
    9% of ratings are 1 stars
1 - 10 of 74 reviews

1971

Location Belgium

J'utilise cette applications depuis plusieurs mois, je suis ravie de son efficacité. Le service après vente est également très professionnel. je recommande.

MANSSION

Location United States

I cannot comment on the effectiveness yet since I just downloaded it, however the customer service is fantastic.

Canny Creations

Location United States

Great app if your store is experiencing a lot of bots and spam. It has worked wonders for us and our site.

Inkjet Etiketten

Location Netherlands

Dit werkt echt top! ik had eerst issues maar dit is perfect door Julis van de customer service opgelost waardoor alles nu goed werkt! super!

Forged Flare®

Location United States

I am using Shop Protector + to protect my store against bots. In the two years we've been in business, we never had a problem with bots until a month ago. Suddenly, our shop started getting hit with multiple attacks. So far, SP+ has stopped this bot nonsense (yay!).

The Autistic Innovator

Location United States

Shop Protector is great! All 3 of my Shopify stores got hit with the same bot on the same week. It tried to make 48 purchases and made 50 customer accounts on all 3 of my stores using the same name! One of my stores has been open for a while and never got a single bot until my 2 new Shopify stores got hit with one. Julius went in and finished the backend set up for me on all 3 stores, which I really appreciated. Just make sure you turn OFF Auto Cancel Suspicious Orders or it will auto cancel all of your orders. I had to give some customers discount codes via email so they'd place their order again. Other than that, I haven't had a single abandoned cart from a bot since! I'm very grateful.

CHARKOYN

A spectacular customer service, in a few minutes my problem has been solved. An exquisite treatment and an app with which to protect your website from bots or fraudulent people, 100% recommended!

Victoria's Chest

Location United States

UPDATE: The app developer personally attacked me in an email even though one of their employees was very kind in wanting to help me fix the problem explaining the delay. But because of what the CEO said to me I will never pay for any of their services or recommend it to anyone. I'm the kind of person that will change my review if I get great service. But that email just told me I did the right thing in expressing my frustrations. Shopify you need to protect your store owners from companies that treat them like this! I stand by what I said below: This app killed my stores performance. When I tried to reach out to them for help I got no response. So I'm taking the stars I gave originally completely away. As a business owner going to school and raising my kids I do not have time to chase companies like this down only to get ignored. I'm moving on and seriously thinking about leaving Shopify altogether. I have nothing but headaches dealing with this platform.

Developer reply

April 29, 2022

Thank you for your review. We strive to offer excellent customer support at all times. It is unfortunate that the support representative assigned to your request was out sick for several days uncharacteristically. While an apology doesn't help speed up the delay, after returning to work we offered to help but you turned it down. I'm sorry that you feel that the app caused performance issues on your shop. That is not typical and if you should decide to change your mind please reach out and we will be glad to provide you an extended free trial and assist you with anything you need.

2ndhnd.com - Quality Office Furniture

Great App for securing any spam bots etc. The App was very easy to install and the customer service is on point! Can definitely recommend.

Lemyn

Hands down - best app to protect your shop from bot spam. Affordable, easy to set up, and it works. But the best of all is the excellent support—best support of any app we have ever used. If you are running into any issues - they are available to you. And right away. Not like with most other apps in days. Whenever we had a problem, they not only responded within a few hours. They also solved the issue right away. KUDOS.

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