Reviews (104)

Overall rating
4.2
Counts per rating level
  • 80% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective bot protection, noting a significant reduction in spam and fake accounts. They appreciate its easy installation and seamless operation, which enhances business efficiency by focusing on genuine customers. The customer service, especially from staff members like Julius and John, is praised for being responsive and helpful. The app also offers customization for different store setups and operates without CAPTCHA, improving the user experience for real customers.

January 17, 2024

i just downloaded the app.
smoothly installed it.
i had a doubt and their customer service has been quick and precise.
no need to do anything to get the result done.
spam mail stopped right away.
perfect!

Sake Company
Italy
About 2 hours using the app
February 18, 2024

Does not protect against bot. Just download this and bot keep comming in and creating new account. Also it now rederect my self to google directly can't imagine how many client I lost while this was installed. This app start rederting me after I download an other app for spam bot. Not sure if this some how cause the problem.

LES ÉDITIONS GÉNIE FOLIE INC.
Canada
About 21 hours using the app
February 13, 2018

Love Love Love this app. I was having so many issues with Bots and found this app. John was so helpful , I had trouble loading the correct forms so sent an email and he promptly sort it . This app is a lifesaver
Philippa
SINCE I FOUND YOU

Since I Found You
Australia
Over 6 years using the app
November 7, 2017

I was getting slammed with spam and other options for a captcha email form were really ugly and did not seem to work. Then I discovered John and his team and they did something magic to my site (with no changes to my existing email contact form) and the spam totally stopped! I'm so relieved. So many thanks to John and team.

I highly, highly recommend this app if you're having trouble with spam.
Peita
www.gingerfinch.com.au

Gingerfinch
Australia
Over 5 years using the app
Edited June 11, 2021

Love it! We we're getting plastered with spam, and this took care of the problem and very short order. Highly recommend!

Steiner Ruks Co
Canada
Over 5 years using the app
November 5, 2021

Love this App it takes the headache out of getting ridiculous amounts of spam. Just upgraded my website and had some issues with shop protector, but Shop Protector went all out and did a full upgrade just to accommodate my website security. The support was there until my website was secure again. I have been with Shop Protector for quite a while and I have come to enjoy and rely on the security and peace of mind they offer.

Lizandez Pty Ltd
Australia
About 5 years using the app
September 13, 2023

I have been using Shop Protector for awhile now and they have been wonderful any time I have questions or need help in any way.
This APP truly helps stop unwanted spam and threats.
Highly recommend

A Stitch in Time Embroidery Designs
United States
About 4 years using the app
November 18, 2022

Great service/app to fight against those lousy bots. Will go the extra mile to troubleshoot and resolve any issues with your website

FEA Home
United States
Almost 4 years using the app
February 4, 2020

Great support! Since they helped me find and protect all forms on the website, no new bot sign ups!

Verve Wine
United States
Over 3 years using the app
April 12, 2019

This is absolutely a great app for those facing spam signup problems. We had zero spam signups after having our forms protected by the app and John was also very helpful and responsive.

Qlassico
Malaysia
Over 3 years using the app