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Reviews (104)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective bot protection, noting a significant reduction in spam and fake accounts. They appreciate its easy installation and seamless operation, which enhances business efficiency by focusing on genuine customers. The customer service, especially from staff members like Julius and John, is praised for being responsive and helpful. The app also offers customization for different store setups and operates without CAPTCHA, improving the user experience for real customers.
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I have used this app for a few years now and have only had 1 problem but it was due to an update, that I hadn't performed. I contacted their support team and they were on it right away. They corresponded with me and took care of everything. That doesn't happen these days so, Yes, I am very happy with this APP and Felix who was my contact.
They've been very responsive and helpful. The email form of communication takes a bit longer than chat support, but feels personal. They offer helpful suggestions.
Service was exceptional and helped me get set up so quickly.
Absolutely sound team. They helped me get our forms fully protected against bots. They truly went above and beyond to keep us happy with their app.
Very grateful customer.
Excellent customer service! Julius recently updated the app for my website, and I've been using it for over a year now with great success. Julius is incredibly kind and always available to answer questions and provide explanations. Highly recommend!
Thank you for your application, as it was the only way we found which was effective at protecting us against fake accounts!
Highly recommend!
We installed this app because we had a 'bot' attack, it was making thousands of customer accounts each day and putting fraudulent orders through. We tried many apps but this was the only one that could help. We reached out for support and they helped immediately. I can't recommend them highly enough.
Thank you Julius.
Unfortunately the bot accounts have not lessened at all. Still hundreds a day. I was advised that if they have cachied my URLs there is nothing they can do. Which defeats the purpose of installing the app at all. Disappointed.
Great app and support service. Started using Shop Protector last month due to a large number of fake accounts, seems to be working well!
Great app! I received a 5 stars service from this team. Great idea to stop those annoying bots