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Reviews (104)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective bot protection, noting a significant reduction in spam and fake accounts. They appreciate its easy installation and seamless operation, which enhances business efficiency by focusing on genuine customers. The customer service, especially from staff members like Julius and John, is praised for being responsive and helpful. The app also offers customization for different store setups and operates without CAPTCHA, improving the user experience for real customers.
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Great support! Since they helped me find and protect all forms on the website, no new bot sign ups!
This is absolutely a great app for those facing spam signup problems. We had zero spam signups after having our forms protected by the app and John was also very helpful and responsive.
This app has helped us prevent bot sign ups. In the rare case that I've needed support, they've been very responsive and helpful.
Our store was having some technical issues with our sign up page and the support from Julius was quick and very effective. We even had to have another Shopify App involved which could have made it more complicated but Julius still managed to respond in a timely manner and provide everything needed. The support team for this experience was very well received. Thank you!
After installing the app, initially had some issues in configuring the same. The support is good and they helped in setting it up properly. It's been 3 days and have not received a single spam customer registration.
Thanks Bill and John for your help and support.
I was having 100's of bot sign ups until I installed this app. I needed some assistance and was quickly given the help I needed. Now not one fake customer sign up since I started using Shop Protector. I highly recommend this app.
The initial installation was confusing, but the customer service was great. It's been about a week since we installed and we've had no fake accounts created!
This app is a lifesaver that helps you crush any bots attempting to mess with your forms. The best out there, hands down! Get it!
Will and the team are extraordinary in supporting their customers!
The app works as advertised and their support team is quick to respond and super helpful. Would recommend.
Updated review: I am updating my review to 5 stars! I installed their app during a crisis time when they suddenly got a big influx of customers. Anyway, things seem to be stabilized and their support team has become fairly responsive now. The app actually seems to work. The number of spam accounts has significantly decreased. I couldn't find a better alternative. Strongly recommend it.