Reviews (106)

Overall rating
4.1
Counts per rating level
  • 79% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective spam and bot protection, noting a significant decrease in spam and fake accounts. It's easy to set up and use, enhancing customer experience by operating without ReCaptcha. The responsive support team is quick to resolve issues, and the app's continuous improvements are well-received. This allows merchants to focus more on genuine customer interactions and essential business operations.

January 15, 2024

We downloaded this app last week to try and fix an issue we've been having with fake spam accounts being created on our website. I has not helped at all. It doesn't even seem to be picking up all all of the accounts being created since it says that there is a total of 2 created total despite the fact that we just had another 20 fake accounts pop up all at once. I will take down this review if they help me solve the issue, but so far this app feels like a waste of time and energy.

Mark Davis
United States
6 days using the app
March 25, 2024

Great app! I received a 5 stars service from this team. Great idea to stop those annoying bots

Crochetmilie
Canada
3 days using the app
January 17, 2024

i just downloaded the app.
smoothly installed it.
i had a doubt and their customer service has been quick and precise.
no need to do anything to get the result done.
spam mail stopped right away.
perfect!

Sake Company
Italy
About 2 hours using the app
February 18, 2024

Does not protect against bot. Just download this and bot keep comming in and creating new account. Also it now rederect my self to google directly can't imagine how many client I lost while this was installed. This app start rederting me after I download an other app for spam bot. Not sure if this some how cause the problem.

LES ÉDITIONS GÉNIE FOLIE INC.
Canada
About 21 hours using the app
February 13, 2018

Love Love Love this app. I was having so many issues with Bots and found this app. John was so helpful , I had trouble loading the correct forms so sent an email and he promptly sort it . This app is a lifesaver
Philippa
SINCE I FOUND YOU

Since I Found You
Australia
Over 6 years using the app
November 7, 2017

I was getting slammed with spam and other options for a captcha email form were really ugly and did not seem to work. Then I discovered John and his team and they did something magic to my site (with no changes to my existing email contact form) and the spam totally stopped! I'm so relieved. So many thanks to John and team.

I highly, highly recommend this app if you're having trouble with spam.
Peita
www.gingerfinch.com.au

Gingerfinch
Australia
Over 5 years using the app
Edited June 11, 2021

Love it! We we're getting plastered with spam, and this took care of the problem and very short order. Highly recommend!

Steiner Ruks Co
Canada
Over 5 years using the app
November 5, 2021

Love this App it takes the headache out of getting ridiculous amounts of spam. Just upgraded my website and had some issues with shop protector, but Shop Protector went all out and did a full upgrade just to accommodate my website security. The support was there until my website was secure again. I have been with Shop Protector for quite a while and I have come to enjoy and rely on the security and peace of mind they offer.

Lizandez Pty Ltd
Australia
About 5 years using the app
September 13, 2023

I have been using Shop Protector for awhile now and they have been wonderful any time I have questions or need help in any way.
This APP truly helps stop unwanted spam and threats.
Highly recommend

A Stitch in Time Embroidery Designs
United States
About 4 years using the app
November 18, 2022

Great service/app to fight against those lousy bots. Will go the extra mile to troubleshoot and resolve any issues with your website

FEA Home
United States
Almost 4 years using the app