Reviews (106)

Overall rating
4.1
Counts per rating level
  • 79% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective spam and bot protection, noting a significant decrease in spam and fake accounts. It's easy to set up and use, enhancing customer experience by operating without ReCaptcha. The responsive support team is quick to resolve issues, and the app's continuous improvements are well-received. This allows merchants to focus more on genuine customer interactions and essential business operations.

October 22, 2021

Thank you for solving the issues straight away.
Your app has helped project us for more than a year.

Barbeline
United Kingdom
Over 2 years using the app
February 21, 2019

God Life Authentic has been incredibly blessed with the incomparable knowledge of Shop Protector! Our theme required additional attention but not to worry, Will, our support specialist, quickly responded and had everything resolved & protected in no time. His willingness to assist was nothing short of human kindness. Thanks, Will, and thank you Shop Protector. Blessings!

God Life Authentic
United States
Over 2 years using the app
March 4, 2018

We haven't experienced fake accounts since we signed up for this app. I definitely recommend to anyone suffering from fake account creations!

My Seed Needs
United States
Over 2 years using the app
February 10, 2022

Great App for securing any spam bots etc. The App was very easy to install and the customer service is on point! Can definitely recommend.

2ndhnd.com - Quality Office Furniture
United Kingdom
Over 2 years using the app
September 16, 2019

This app is so great! I was getting over 2000 fake accounts added to my Shopify store and Mailchimp and since setting this app up, I've not had any trouble. I love that there's no need for ReCaptcha, so it's a great experience for the customer too. The developers were really helpful in getting me set up. Thanks guys!

Victory Patterns
Canada
About 2 years using the app
December 9, 2021

Hands down - best app to protect your shop from bot spam. Affordable, easy to set up, and it works. But the best of all is the excellent support—best support of any app we have ever used. If you are running into any issues - they are available to you. And right away. Not like with most other apps in days. Whenever we had a problem, they not only responded within a few hours. They also solved the issue right away. KUDOS.

Lemyn
United States
About 2 years using the app
January 28, 2019

We were getting lots of spam bots filling in our contact forms. Decided to try this app and it's completely stopped! We were struggling to set it up properly so the support team set it up for us. Great app and great service!

bellperc
United Kingdom
About 2 years using the app
Edited February 23, 2024

I integrated this app into my store to address issues with spam and bots, and it has provided full protection. The customer service is exceptional; they assisted me in resolving a challenging issue, going above and beyond to identify the problem and work through it together. I'm extremely pleased to have discovered this app—it's been a game-changer for my store's security and support needs.

Introvertie VIENNA
Austria
Almost 2 years using the app
Edited October 24, 2019

As a site that specializes in limited edition item drops, we were getting hit with a ton of bots making purchases. This app is amazing! It's been able to sniff out which purchases were made by bots and we are able to cancel those orders and leave the high demand stuff to our customers that play by the rules. Their app does what they say it does. Perfect for what we needed it for and an absolute steal at the price.

7 Bucks a Pop
United States
Over 1 year using the app
November 18, 2022

We had to remove Google reCaptcha for data protection reasons because we are based in the EU. This app is so far the best way to protect yourself from spam. The support is friendly and responds quickly. Thank you very much!

Onlineshop F.W. Langguth Erben
Germany
Over 1 year using the app