Reviews (491)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for automating customer notifications when products are restocked, highlighting its user-friendly interface and customizable features such as email templates and notification buttons. It supports integration on product and collection pages and offers a free plan suitable for growing businesses. The support team is responsive, often resolving issues within 24 hours, enhancing customer service and inventory management.

Edited November 28, 2024

Amazing customer service!! Very impressed
I had small questions relating to how the app worked and integration onto the site. Each time I received a fast reply and extremely helpful and patient explanations.
Really really appreciate your help!!

Also the app is great and user friendly with many customizable aspects

Celia Dee
Israel
About 2 months using the app
October 1, 2024

I’ve tried multiple back-in-stock apps, but this one is by far the best I’ve found!

The features are incredibly user-friendly, making it easy to manage notifications for products.

What really sets this app apart is the support team—they are absolutely elite! They respond quickly and are always ready to help with any questions.

Highly recommended!

Blessed Light
Germany
29 days using the app
November 17, 2024

Always address any concerns very promptly

Brown's Sports & Cycle Co. Ltd.
Canada
Almost 3 years using the app
September 6, 2024

Very responsive support!
They sorted out my problem in no time. Very happy with this app!

MAGASIN VIVANT!
France
Over 1 year using the app
Channelwill replied September 20, 2024

Thank you so much for sharing your experience! We’re thrilled that our support team was able to resolve your issue so quickly. It’s great to know you’re happy with the app, and we’ll continue to work hard to keep delivering the same level of responsiveness and reliability. Should you need any further assistance or have new questions, we’re always here to help. Thanks again for trusting us with your business!
TEAM CW Notify me Back in Stock

August 26, 2024

Excellent customer success, and the app works great. i think 2 main substances i look for in an app are alright, 10/10 recommended.

Birdiejay
Türkiye
Almost 2 years using the app
Channelwill replied September 20, 2024

Thank you so much for your thoughtful review! We’re glad to hear that the app meets your expectations and that you find our customer success team to be excellent. We designed the app to be reliable and easy to use, so it’s fantastic to know you’re getting exactly what you need out of it. Your recommendation means a lot to us, and we’ll keep striving to offer the best experience possible. Don’t hesitate to reach out if you need anything further!
TEAM CW Notify me Back in Stock

October 1, 2024

Great experience so far

Brands HD
New Zealand
10 months using the app
October 3, 2024

It's great so far, and they removed the branding of the email!

Lilac & Luna
United States
2 months using the app
October 28, 2024

great simple effective with good customer service. all you need for a small business restock app.

cloudicos
Australia
32 minutes using the app
August 19, 2024

Great service. Easy to use.

OVERLAPP.dk
Denmark
Almost 2 years using the app
Channelwill replied September 20, 2024

Thank you for the great review! It’s so rewarding to hear that you find the app easy to use and that our service has met your expectations. We work hard to make sure everything runs smoothly for our users, and we’re delighted to see it reflected in your feedback. If you ever need assistance or have suggestions on how we can make things even better, don’t hesitate to get in touch!
TEAM CW Notify me Back in Stock

October 1, 2024

Great company with great customer service.

Attilius Apparel
United States
1 day using the app