Reviews (482)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this tool for automating notifications when items are restocked, featuring customizable alert buttons and seamless Klaviyo integration. It supports consistent branding and has boosted customer engagement and email list growth. The app is noted for its reliability and quick issue resolution, often within 24 hours. Support, available even on weekends and for merchants on free plans, is highlighted for its responsiveness, with team members like Shan, Faith, and Claire receiving specific praise. The setup process is straightforward, enhancing user-friendliness.
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App is great and has great free template option for my small business. Support has been really helpful when ive needed assistance with integrating the app and customising it.
Thank you for your kind words, My Vintage Pleasure! We're thrilled to hear that you find the app great and that our free templates are helpful for your small business. It’s fantastic to know that our support team has been able to assist you with integration and customization. If you have any further questions or need more help, please don’t hesitate to reach out!
J'utilise cette application afin de prospection pour mon marketing, c'est un apport non négligeable . Gratuit !
Merci pour votre avis, Artmusiclitte/Artmusics Relays! Nous sommes ravis que vous utilisiez notre application pour votre prospection marketing et que vous trouviez cela utile. C'est génial de savoir que notre offre gratuite répond à vos besoins. Si vous avez des questions ou avez besoin de support, n’hésitez pas à nous contacter!
zeer gemakkelijke app en geweldige costumer service. Ik heb veel andere apps geprobeerd maar deze app werkt het beste met de out of stock functie
Hello, Nhyxen Fashion!
Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor for us to provide excellent service to you, and it's evident that we fell short of your expectations. We noticed that your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day!
Kelly | Back In Stock Support
The app is simple and easy to use after experiencing some difficulties the friendly people at customer support were very helpful and we resolved the problem. The only changes I would like to see are that customers can't be unsubscribed and messages cannot be manually sent.
Wow! Thank you so much for your honest feedback. We value your comments and we are dedicated to improving our services best for you. If you need anything please contact us. Happy Life!
Claire❤️
Sto usando la versione gratuita dell'app e fa il suo dovere. L'assistenza è cortese e mi ha aiutato a risolvere un piccolo problema.
Grazie mille per essere molto soddisfatto. Riceviamo le vostre opinioni e faremo del nostro meglio per migliorare le cose per voi. Se hai bisogno di qualcosa, ti preghiamo di contattarci.
Vita felice!
Nona❤️
It is a very good application for notifications of products in restock and super fast and excellent attention. I recommend it.
Hi there,
Thank you so much for your honest feedback. Please know that we are here to help you with anything, and regarding your concern, it is expected that sometimes the app won't show on the preview on the theme editor; however, rest assured that the app will show on your storefront. If you need anything, please let us know, and we will be happy to support you.
Best regards,
Nona
The customer service response time is great! Nona immediately signed on and was patient while we troubleshooted the error together. I was seeing a strange drop-down menu in the popup within my editor. I had not published the site I was working on yet and I had to test the app on another live test site to properly see how it was functioning. The drop-down was not visible there. The customization options for it is pretty good but I'd like a bit more control (eg the fonts in the popup). Very decent for a free app though!
Thank you for your positive review. For the drop down issue, we'll fix it as soon as possible. Thank you so much for your support. Should you need any help, please do not hesitate to contact our customer service. Regards, Esther
I just added the app so I can't give any feedback as of yet. I did have to seek help getting the button to show up on my site. Mariadel, was very helpful. Thank you!
Hi , it’s great to hear that you had a positive experience on our App. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know to make i perfect.
Nona❤️
Although my issue wasn't solved, the customer service is fantastic. I would love to have the option of being able to have the app work even though pre-orders are enabled. Unfortunately with this app, it cannot be done.
Hi Bamboo is Better,
Thank you very much for taking your valuable time to leave a review for us. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. We are assigning a support executive to investigate and resolve your concern.
Please don't hesitate to contact us again if you encounter problems or difficulties, we are so willing to help. You can reach us through our email and also via 24/7 live chat.
Best Regards,
Back in Stock Team
Application très fonctionnelle, fais le job. Les quelques bugs dûs à l'intégration des mises à jour Shopify sont résolus rapidement grâce au support rapide.
Bonjour Le Petit Florilège,
Merci d'avoir pris le temps d'écrire vos commentaires ! Nous apprécions grandement l'initiative de répondre à notre sondage. C'est un honneur pour nous de vous fournir un excellent service, et il est évident que nous n'avons pas répondu à vos attentes. Votre réponse démontre que nous avons de la place pour la croissance et que nous pouvons faire mieux. Si vous pouviez nous dire ce que nous pourrions faire efficacement et améliorer votre expérience, ce serait fantastique. Nous sommes ravis d'entendre ce que vous avez à partager ! Passez une bonne journee!
Back in Stock Team