Reviews (488)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its time-saving features, ability to grow email lists, and notifying customers about product restocks, which is particularly useful for items in high demand. It offers customizable options like editable text for buttons and emails, and replaces "sold out" buttons with "Notify me" on product pages, improving the shopping experience. The app is praised for its seamless integration and maintaining website speed. The support team, highlighted for members like Shan, Faith, and Claire, is commended for their quick and effective response, often resolving issues within 24 hours. Merchants recommend this tool for boosting customer engagement and sales.

December 7, 2022

Response from friendly and professional staff. They helped me out for free when things didn't go well with the theme

K-TCG
South Korea
About 1 year using the app
Channelwill replied December 7, 2022

We are very glad to know that you are happy with us. We are devoted to being your partner toward success and we will ensure the best services for you. If you need help, please let us know.
Happy Life!
Esther❤️

December 1, 2022

pretty easy setup and good prices for the plans. The chat was very very helpful. I see that they care about our opinion because they let you vote on improvement ideas for the app

Selfloveblingzz
Germany
About 1 year using the app
Channelwill replied December 1, 2022

Wow! Thank you so much for your honest feedback. We value your comments and we are dedicated to improving our services best for you. If you need anything please contact us. Happy Life!
Claire❤️

February 15, 2023

Great customer service even at 9:30pm at night which is much appreciated!!!!! Would recommend the app to everyone

Ron Daley Motorcycles
United Kingdom
About 1 year using the app
Channelwill replied February 16, 2023

We are very glad to know that you are happy with us. We are devoted to being your partner toward success and we will ensure the best services for you. If you need help, please let us know.
Happy Life!
Claire❤️

November 3, 2022

I sell handmade table decor that goes out of stock here and there. I get lots of traffic to out of stock pages and this app has saved us sales. Also, great and fast support.

MacondoForever
United States
About 1 year using the app
Channelwill replied November 19, 2022

So glad to hear that you are satisfied with our customer service! Thank you so much for your feedback. Should you need any help, just let us know. We are always here to help. Much appreciated.
Claire❤️

November 11, 2022

Great Customer Service! Very quick to respond! I had some issues setting up the button because I'm on an older Shopify template so they took the wheel and setup everything for me! Thanks again!

Rustic Honey
United States
About 1 year using the app
Channelwill replied November 19, 2022

Wow! Thank you so much for your 5-star review! Should you need any help, feel free to contact us. We are glad to help. Regards.
Claire❤️

June 15, 2023

Thanks for your help Pia !
very quick response and good service!
I installed just few days ago but so far everything is perfect!

Wayuula
Japan
About 1 year using the app
Channelwill replied June 20, 2023

Thank you for installing our app and for sharing your feedback with us! We are happy to hear that everything is working perfectly for you so far. We hope our app will help you boost your sales and grow your business!

Pia

May 18, 2023

Great app, great support.
The app works well and is valuable for our customers. The support is kind and fast.
You can customize all the texts of the button.

Nikko B.
Czechia
About 1 year using the app
Channelwill replied May 20, 2023

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.
All the best,
Claire ❤️

November 6, 2022

The app was easy to install and when I had troubles the app customer service was so quick to respond!

Skyler Wylde
United States
About 1 year using the app
Channelwill replied November 19, 2022

Wow! Thank you so much for your honest feedback. We value your comments and we are dedicated to improving our services best for you. Happy Life!
Claire❤️

January 19, 2023

Excellent app. The customer service is fast and free. Also, the guys don't hesitate to do things that are in the pro plan as a goodwill sometimes.

YOUR RESELL PLUG©
Switzerland
About 1 year using the app
Channelwill replied January 19, 2023

So glad to hear that you are satisfied with our customer service! Thank you so much for your feedback. Should you need any help, just let us know. We are always here to help. Much appreciated.
Nona❤️

July 28, 2022

Install was super easy. Customer support is very responsive. There's a good amount of customisation available for the look of the restock button. Happy with our experience.

Nature's Sunshine Products of Australia
Australia
12 months using the app
Channelwill replied September 8, 2022

Hi,

Thank you so much for your review. Hope all things are well on your end.

We are happy that the app helps. :)

Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with.

Have a nice day.

Wish you a prosperous store
Back In Stock Team