Reviews (488)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its time-saving features, ability to grow email lists, and notifying customers about product restocks, which is particularly useful for items in high demand. It offers customizable options like editable text for buttons and emails, and replaces "sold out" buttons with "Notify me" on product pages, improving the shopping experience. The app is praised for its seamless integration and maintaining website speed. The support team, highlighted for members like Shan, Faith, and Claire, is commended for their quick and effective response, often resolving issues within 24 hours. Merchants recommend this tool for boosting customer engagement and sales.

October 28, 2022

Super prompt and friendly service and extremely easy to install! Within minutes of downloading and chatting to the team I was able to get this up and running, great!

Supplements Central
Australia
12 months using the app
Channelwill replied November 19, 2022

Thank you so much for your high approval! If there is anything else we can do, please do not hesitate to contact us. We are delighted to lend our hands. Cheers.
Claire❤️

July 5, 2023

Es una app que va muy bien y de las que tienen mejor precio. Su atención al cliente y su ayuda está muy bien!

Protella®
Spain
12 months using the app
Channelwill replied July 16, 2023

¡Muchas gracias por dejarnos una reseña de 5 estrellas! Estamos encantados de saber que nuestra aplicación y nuestros servicios satisfacen sus necesidades y superan sus expectativas. Su apoyo significa todo para nosotros.
Mis mejores deseos,
Shan ❤️

November 8, 2022

I just added this to my site. The customer service is second to none. They were very responsive and even helped format some buttons to match our brand.

BuyVeteranOwnedUSA
United States
12 months using the app
Channelwill replied November 19, 2022

Thank you so much for your high approval! If there is anything else we can do, please do not hesitate to contact us. We are delighted to lend our hands. Cheers.
Claire❤️

October 12, 2022

I'm still testing this app. But I already received a great customer support to resolve my issue. . .

Jess Passos Dress
United States
12 months using the app
Channelwill replied December 3, 2022

We’re so happy to hear you had a great experience on our App. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

Nona❤️

July 24, 2022

Mariadel is always awesome! Her knowledge & patience with customers are absolutely unmatched! I love when she answers my chats! She is the BEST!!!

N8ture's Beauty and Wellness
United States
12 months using the app
Channelwill replied September 8, 2022

Hi,

Thank you so much for your review. Hope all things are well on your end.

We are happy that the app helps. :)

Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with.

Have a nice day.

Wish you a prosperous store
Back In Stock Team

January 7, 2023

Application parfaite et très simple. Elle fait le job et le SAV est très efficace ! Je recommande fortement !

House of Peau
France
12 months using the app
Channelwill replied January 8, 2023

Merci beaucoup pour votre grande satisfaction. Nous recevons vos avis et nous ferons de notre mieux pour améliorer les choses pour vous. Si vous avez besoin de quoi que ce soit, veuillez nous contacter.
Une vie heureuse!
Claire❤️

January 6, 2023

Very good app ! I recommend it ! Very easy to use for the customer.
And the technical service is amazing !

Yoonah
France
12 months using the app
Channelwill replied January 6, 2023

Thank you so much for your being highly satisfied. We receive your opinions and we will do our best to make things better for you. If you need anything, please contact us.
Happy Life!
Claire❤️

September 14, 2023

Great App & Excellent Customer Service. They've always been able to correct whatever issue I've come across.

Steelman Tools
United States
12 months using the app
Channelwill replied December 15, 2023

Thank you for your kind words! We're delighted to hear that you've had a great experience with both our app and customer service. If there's anything more you need assistance with, feel free to reach out. - CW-Backinstock Team

October 30, 2023

Great app and support was incredibly quick to respond.

Tierseelen™
Germany
11 months using the app
Channelwill replied December 15, 2023

We're happy to hear that you had a positive experience with our app and support. If there's anything specific you'd like to share or suggest, we're all ears. - CW-Backinstock Team

October 13, 2022

Je mets la note de 5/5 car le service client a été très réactif et m'a aidé à paramétrer ma boutique. Merci à Catherine pour son aide très précieuse !

Gayīa Paris
France
12 months using the app
Channelwill replied December 3, 2022

Nous sommes ravis d'apprendre que vous avez eu une excellente expérience sur l'application. Votre avis a fait notre journée ! Toute notre équipe travaille très dur pour garder nos clients heureux, mais nous ne pouvons le faire que grâce à des clients incroyables comme vous. Merci encore et nous espérons vous servir à nouveau bientôt.

Nona❤️