Reviews (488)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its time-saving features, ability to grow email lists, and notifying customers about product restocks, which is particularly useful for items in high demand. It offers customizable options like editable text for buttons and emails, and replaces "sold out" buttons with "Notify me" on product pages, improving the shopping experience. The app is praised for its seamless integration and maintaining website speed. The support team, highlighted for members like Shan, Faith, and Claire, is commended for their quick and effective response, often resolving issues within 24 hours. Merchants recommend this tool for boosting customer engagement and sales.

January 6, 2023

awesome app! I've been using it for a long time, the after-sales service is reactive in case of problems :)

lunamanashop
France
12 months using the app
Channelwill replied January 6, 2023

Wow! Thank you so much for your 5-star review! Should you need any help, feel free to contact us. We are glad to help. Regards.
Claire❤️

October 20, 2021

So far so good! I only just installed it and it added seamlessly to the website. Tested it out the pop up using a personal email, that went through nicely. Haven't yet done a test run of changing the inventory to see if getting stock back in prompts an email.

Sophia and Pilar
Australia
11 months using the app
Channelwill replied October 20, 2021

Hi! Friends at Sophia and Pilar,

First of all, thank you for your kind review!

We will keep improving our app to make it meet our customers' needs. If you have any question in using don't hesitate to contact us and we'll always be ready to support.

Thank you for your trust😊

Best regards,
Sealapps

October 18, 2022

Great app to add back-in-stock emails and great support from their team to help set it up. I recommend this app.

Death & Co Market
United States
11 months using the app
Channelwill replied December 3, 2022

We are very glad to know that you are happy with us. We are devoted to being your partner toward success and we will ensure the best services for you. If you need help, please let us know.
Happy Life!

Nona❤️

April 4, 2023

Great app and customer service :) always nice to have quick answers to these questions. Thanks a lot !

Les jardins d'Aissa
France
11 months using the app
Channelwill replied April 13, 2023

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.
All the best,
Claire ❤️

January 2, 2023

Support was amazing and lightning quick and the settings are super intuitive and simple. Super happy with this app!

Razzo Studio
Netherlands
11 months using the app
Channelwill replied January 4, 2023

We value your comments and we are dedicated to improving our services best for you. If you need anything please contact us. Happy Life!
Nona❤️

February 16, 2023

Works exactly how its suppose to work and service is great! You can keep track on popular out of stock items and more.

Daytona Harley-Davidson
United States
11 months using the app
Channelwill replied February 16, 2023

We are very glad to know that you are happy with us. We are devoted to being your partner toward success and we will ensure the best services for you. If you need help, please let us know.
Happy Life!
Claire❤️

January 21, 2023

Claire was really helpful and eager to assist. she answered all my questions and ensured i was taken care of before ending the chat.

ShadedbyShanell
United States
11 months using the app
Channelwill replied January 21, 2023

Wow! Thank you so much for your honest feedback. We value your comments and we are dedicated to improving our services best for you. If you need anything please contact us. Happy Life!
Claire❤️

July 2, 2023

I can't thank the Back in Stock app's customer service team enough for their exceptional support. They were incredibly responsive, maintained clear and prompt communication, and even collaborated with the developers to fix my error. The app itself is excellent and ensures my customers are informed about new stock arrivals. Highly recommended! 5 stars!

The Definitive German Shepherd Dog
Australia
11 months using the app
Channelwill replied July 2, 2023

Thank you for your glowing 5-star review! It's great to hear that our app and services are helping you achieve your goals and streamline your processes. We're committed to providing you with the best service possible.
All the best,
Jensen

August 31, 2023

Cette application fait bien le job et le support est réactif et efficace suite à quelques soucis techniques.

LodinG
France
11 months using the app
Channelwill replied September 1, 2023

Bonjour LodinG,

Nous sommes ravis d'apprendre que notre application fait bien le travail pour vous. Notre équipe est toujours là pour résoudre les problèmes techniques rapidement et efficacement. Si vous avez besoin d'une assistance supplémentaire à l'avenir, n'hésitez pas à nous contacter. Nous sommes là pour vous aider.

Cordialement,
Team Trustoo

April 6, 2022

Had an install issue on my theme that was resolved super quick and efficiently and works great. Great stuff.

Taste With Jase
Slovenia
10 months using the app