Reviews (488)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its time-saving features, ability to grow email lists, and notifying customers about product restocks, which is particularly useful for items in high demand. It offers customizable options like editable text for buttons and emails, and replaces "sold out" buttons with "Notify me" on product pages, improving the shopping experience. The app is praised for its seamless integration and maintaining website speed. The support team, highlighted for members like Shan, Faith, and Claire, is commended for their quick and effective response, often resolving issues within 24 hours. Merchants recommend this tool for boosting customer engagement and sales.

March 25, 2022

Great app. Simple to install and does exactly as advertised. GREAT customer service. Highly recommend

Shop Amour Boutique
United States
10 months using the app
Channelwill replied March 30, 2022

So glad to hear that you are satisfied with our customer service! Thank you so much for your feedback. Should you need any help, just let us know. We are always here to help. Much appreciated, Esther

September 27, 2023

Great Support, Great App

sailfish GmbH
Germany
10 months using the app
Channelwill replied December 15, 2023

We appreciate your positive feedback! If you have any suggestions or if there's anything more we can do for you, feel free to reach out. - CW-Backinstock Team

January 30, 2023

La app cumple su función. Perfecta atención al cliente, responden a todas tus preguntas de forma rápida y eficiente.

teta & teta
Spain
10 months using the app
Channelwill replied January 31, 2023

¡Me alegra saber que está satisfecho con nuestro servicio de atención al cliente! Muchas gracias por sus comentarios. Si necesita ayuda, háganoslo saber. Siempre estamos aquí para ayudar. Muy apreciado.
Nona❤️

November 7, 2023

Todo ok, buen trato, gran servicio, excelente atención.

Perfumerias Padilla
Spain
10 months using the app
Channelwill replied December 15, 2023

¡Gracias por tus amables palabras! Estamos encantados de que estés satisfecho con nuestro servicio. Si alguna vez necesitas ayuda adicional, estamos aquí para ti. - CW-Backinstock Team

September 25, 2022

I got immediate help with installation even though I chose the free option and i did a test email and everything worked fine so far. It was pretty easy to set up'

Paper Addict T&T Ltd
Trinidad & Tobago
10 months using the app
Channelwill replied December 3, 2022

Wow! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

Nona❤️

February 25, 2023

Gute App, die eine wichtige Funktionalität für jeden Shop mitbringt. Bis zu einem bestimmten Grad können Individualisierungen im Editor umgesetzt werden. Alle Anpassungen, die darüber hinaus gehen, können mit dem tollen Support realisiert werden. Kann ich empfehlen.

edel weiss
Germany
10 months using the app
June 11, 2022

Great customer service. All my questions were literally answered within minutes. Absolutely recommend.

Casa Dulce
United States
10 months using the app
August 18, 2022

Prompt and so helpful!!! No coding required, knowledgable and quick support staff, got up and running in less than 20 mins!

Māedn
United States
10 months using the app
Channelwill replied September 8, 2022

Dear,

Thank you so much for your review. Hope all things are well on your end.

We are happy that the app helps. :)

Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with.

Have a nice day.

Wish you a prosperous store
Sealapps Team

January 19, 2023

Awesome!

Works great, just what we needed for our business.

Had a small problem, the widget was not visible on the product page. Had to contact the customer support and they solved the issue in a couple of minutes and were really nice. Great customer support experience. Thanks!

TSPROF
United States
10 months using the app
Channelwill replied January 19, 2023

Thank you so much for your being highly satisfied. We receive your opinions and will do our best to improve things for you. If you need anything, please contact us.
Happy Life!
Claire❤️

December 7, 2022

Great app with great support from Esther and the team. Would recommend this app to anyone that is trying to retain more customers and can advocate for how easy it was to set up. Thank you

SuperStacked
United Kingdom
10 months using the app
Channelwill replied December 7, 2022

We are very glad to know that you are happy with us. We are devoted to being your partner toward success and we will ensure the best services for you. If you need help, please let us know. Happy Life!
Nona❤️