Reviews (490)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for automating customer notifications when products are restocked, highlighting its user-friendly interface and customizable features such as email templates and notification buttons. It supports integration on product and collection pages and offers a free plan suitable for growing businesses. The support team is responsive, often resolving issues within 24 hours, enhancing customer service and inventory management.

November 22, 2024

Excelente. Y la atención al cliente es genial!!

Lehman Skincare
Spain
11 months using the app
October 3, 2024

It's great so far, and they removed the branding of the email!

Lilac & Luna
United States
31 minutes using the app
January 9, 2024

The app works great to save us time responding to customers and growing our email list. We have regular use products, so it's critical for customers to have a way to find out when they're back in stock.

Also, the support is first rate. Usually, anything is taken care of within 24 hours. It's easy to setup on your own, but we've used support for some finer details, like making the styling match our theme exactly or putting the "Email me when available" button on our collection page, as well as the product page.

Shoutout to Shan and Faith for excellent service. Thank you!

Joy Lane Farm
United States
12 months using the app
Channelwill replied September 20, 2024

Thank you so much for your detailed feedback! We’re thrilled that the app has been helpful in saving you time and growing your email list. It’s fantastic to hear that Shan and Faith provided excellent support and helped you with the finer details. If you ever need anything else or have further questions, don’t hesitate to reach out. We’re here to help!
TEAM CW Notify me Back in Stock

January 8, 2024

Easy to use, and there was some issues with the alignment of the button, probably related to the theme that is being used. Contacted Support and Shan was very prompt and helpful in forwarding the issue to their developers and also offered me to remove the branding on the popup window.

G-Spice
Mexico
Almost 2 years using the app
Channelwill replied September 20, 2024

Thank you for sharing your experience! We’re so glad to hear that Shan was able to assist you promptly and that the developers could address the alignment issue. We always strive to go above and beyond for our customers, so it’s wonderful to know that you’re satisfied. If you ever need more help, feel free to reach out—we’re here to support you!
TEAM CW Notify me Back in Stock

May 21, 2024

Great app! The team always replies in seconds, and any issues are resolved quickly. You can't ask for more than this.

The Fashion Gift Shop
United Kingdom
9 months using the app
Channelwill replied September 20, 2024

Thank you so much for your fantastic review! We’re delighted that you find the app great and that our team’s quick responses have been helpful. Providing fast and effective solutions is always our top priority. Should you ever have any more questions or need further assistance, we’re just a message away. We appreciate your support and are here to help your business grow!
TEAM CW Notify me Back in Stock

March 27, 2024

Great App and great customer service. Shan explained and helped until the issues were solved and even followed up.

Highly recommend

Paradime Coins
United States
Over 1 year using the app
Channelwill replied September 20, 2024

Thank you so much for your thoughtful review! We’re thrilled to hear that Shan was able to explain everything thoroughly and follow up until your issues were resolved. Providing great service is what we aim for, and your recommendation means the world to us. If you ever need further assistance or have any questions, don’t hesitate to reach out. We’re here to help anytime!
TEAM CW Notify me Back in Stock

August 26, 2024

Rápido, facil y la ayuda perfecta y al momento. Muy contenta, casi nada que configurar.

Maria
Spain
25 minutes using the app
Channelwill replied September 20, 2024

¡Muchas gracias por tu amable comentario, Maria! Nos alegra mucho que hayas tenido una experiencia rápida y fácil con nuestro equipo de soporte. Sabemos que el tiempo es valioso, y por eso nos esforzamos en ofrecer soluciones inmediatas. Es genial escuchar que casi no tuviste que configurar nada, y estamos aquí para ayudarte si surge cualquier otra duda o consulta. ¡Gracias por elegirnos y confiar en nosotros!
TEAM CW Notify me Back in Stock

February 28, 2024

Very useful and simple to use. Support was also speedy in trying to solve a problem we had.

Love my Pharma
Portugal
8 months using the app
Channelwill replied September 20, 2024

Thank you for your kind review! We’re glad that you found the app useful and simple to use, and it’s wonderful to know that our support team was able to assist you quickly. If you ever encounter any other issues or need further help, don’t hesitate to get in touch. We’re here to ensure you have a smooth experience!
TEAM CW Notify me Back in Stock

October 6, 2024

Muy buena experiencia con esta aplicación. Rápida y sencilla con una atención al cliente excepcional.

Gabiria
Spain
About 5 hours using the app
February 26, 2024

The online customer service Shan responded quickly, solved the problems I encountered, raised additional questions I needed to solve, and solved them perfectly.

3Wliners
United States
4 months using the app
Channelwill replied September 20, 2024

We really appreciate your review and are happy to hear that Shan was able to address all your questions and provide solutions. It’s fantastic to know that you found our customer service thorough and responsive. We’re always here to ensure that everything works perfectly for you, so if you need anything else, don’t hesitate to contact us. Thanks again for your trust!
TEAM CW Notify me Back in Stock