Reviews (488)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its time-saving features, ability to grow email lists, and notifying customers about product restocks, which is particularly useful for items in high demand. It offers customizable options like editable text for buttons and emails, and replaces "sold out" buttons with "Notify me" on product pages, improving the shopping experience. The app is praised for its seamless integration and maintaining website speed. The support team, highlighted for members like Shan, Faith, and Claire, is commended for their quick and effective response, often resolving issues within 24 hours. Merchants recommend this tool for boosting customer engagement and sales.

June 2, 2022

very effective app. with this app, we are able to save money and time for our management and sales. our customers are very happy to use email notifications.

Nii G Shop
Canada
Over 1 year using the app
April 24, 2024

Toller Support! Herausforderung innerhalb von 5 Minuten gelöst. Preise sind echt okay. Zur Funktionsweise kann ich leider noch kein Feedback geben. DSGVO Konform!

Kumpel Leo
Germany
About 2 hours using the app
Channelwill replied September 20, 2024

Vielen Dank für Ihr tolles Feedback! Es ist großartig zu hören, dass unser Support Ihr Problem so schnell lösen konnte. Wir arbeiten stets daran, unseren Nutzern den besten Service zu bieten, und es freut uns, dass Sie zufrieden sind. Sollten Sie in Zukunft Fragen oder Anliegen haben, stehen wir Ihnen gerne zur Verfügung. Vielen Dank, dass Sie sich für uns entschieden haben!
TEAM CW Notify me Back in Stock

April 20, 2023

Assistenza chiara e veloce! Ho chiesto una consulenza per un problema tecnico e la ragazza è stata celere nel risolvere il tutto!

Cose del Posto
Italy
About 1 year using the app
Channelwill replied April 22, 2023

Oh! Grazie mille per il tuo feedback onesto. Apprezziamo i tuoi commenti e ci dedichiamo a migliorare i nostri servizi al meglio per te. Se hai bisogno di qualcosa, contattaci. Vita felice!
Nona❤️

June 19, 2022

This is app is very handy to easily communicate to customers when products are back in stock. I highly recommend it!
I had a small issue with getting it set-up and their support was very prompt and knowledgeable. Mariadel got me up and running in no time. Thanks for all your assistance!

Lions Bay Coffee Roasters
Canada
About 1 year using the app
December 7, 2022

Easy to work with and fixed my problem! She even offered additional assistance for me on things I didn't notice. Definitely recommend.

By TSS
United States
About 1 year using the app
Channelwill replied December 7, 2022

Thank you so much for your being highly satisfied. We receive your opinions and we will do our best to make things better for you. If you need anything, please contact us. Happy Life!
Nona❤️

February 15, 2023

Ester was great and helped me with my issue very quickly! I did not have a long wait at all. She provided pics and more.

Morgan Danielle's Closet
United States
About 1 year using the app
Channelwill replied February 16, 2023

We are very glad to know that you are happy with us. We are devoted to being your partner toward success and we will ensure the best services for you. If you need help, please let us know.
Happy Life!
Claire❤️

March 2, 2023

Great app and wonderful service. Had a minor issue with the button not showing, Claire promptly resolved it.

J Wilson London
United Kingdom
About 1 year using the app
Channelwill replied March 5, 2023

So glad to hear that you are satisfied with our customer service! Thank you so much for your feedback. Should you need any help, just let us know. We are always here to help. Much appreciated.
Claire❤️

February 14, 2023

The customer service agent was very friendly and responsive. He was able to solve my request very fast. Highly recommended for the shop not doesn't need too fancy features!

Arcwell
Canada
About 1 year using the app
Channelwill replied February 16, 2023

We are very glad to know that you are happy with us. We are devoted to being your partner toward success and we will ensure the best services for you. If you need help, please let us know.
Happy Life!
Claire❤️

September 30, 2022

Sehr einfaches Setup, super! Mehr braucht man nicht. Auch der Support hat sich direkt gemeldet - wie man es von den guten Shopify Apps kennt :-)

VOGT - Dein Hundeshop vom Profi.
Switzerland
About 1 year using the app
Channelwill replied December 3, 2022

Es macht uns den Tag zu hören, dass wir Ihnen einen 5-Sterne-Service bieten konnten. Wir stellen sicher, dass das gesamte Team Ihr Feedback erhält – sie werden begeistert sein, Ihre freundlichen Worte zu hören.

Nona❤️

October 30, 2022

Mariadel was great helped me with an issue I had and resolved it for me quick GREAT CUSTOMER SERVIVE AND APP

Triple Play Caps
United States
About 1 year using the app
Channelwill replied November 19, 2022

Wow! Thank you so much for your honest feedback. We value your comments and we are dedicated to improving our services best for you. If you need anything please contact us. Happy Life!
Claire❤️