Reviews (43)
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ECF is an excellent App that has helped us gather user data for numerous projects. The customer support team is also very responsive and always quick to assist.
Thanks for helping out. Good customer care service
The tool is intuitive to use. The forms fulfilled exactly what we were looking for. The customer support and developers were extremely helpful, responsive, and quickly resolved an issue we had.
This app and support is top notch! Always quick to respond and extremely helpful, fixes any issues you may have in a timely manner.
5 star service and app! We've been using ECF's form builder for some time and no problems at all. Easy setup and integrates nicely on the page to blend in with your theme and branding. Their support team is friendly and really helpful. Would certainly recommend!
Amazing service. We had an issue with submitting a form. The team helped right away and solved the problem very efficiently. The form looks very professional and looks good with our contents on our webpage. Highly recommend this app.
Update to a previous review. Switching to a new theme and needed a form move to a new page on that theme and formatted for it. Customer service got it done within 24 hours. just amazing and always here to help when i need it! Definitely worth the cost. Customer service was amazing. I needed a job application built and Chirag was on it right away within a few hours and helped me create it just as I needed it. Super quick to respond when I had a question and explained how things worked for me, even despite the time difference. I would highly recommend this app if you are needing any kind of forms created!!
We used this app.
But then we realized it redirects users to malware / virus sites.
it was hard to notice as it only happens once per device. DO NOT USE THIS APP
Thank you for your review and we sincerely apologize for the inconvenience. Your reported problem occurred after the app upgrade and we RESOLVED issue within hour by doing code audit. We have replied your email confirming the same and you check Google Transparency Report that says "No Unsafe Content Found". We took the feedback of other Users and they acknowledged the same that issue RESOLVED and 100% SAFE to use this App. Cheers!
Customer Service excellent! Chirag was professional very patient walking me through the problem. Problem resolved!
Fantastic customer service. Quick response to technical issues. Easy to use. Able to direct queries to different e-mails depending on the different categories of enquiries (i.e. jobs, shipment tracking issues)