Overall rating
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
April 17, 2024

5 star service and app! We've been using ECF's form builder for some time and no problems at all. Easy setup and integrates nicely on the page to blend in with your theme and branding. Their support team is friendly and really helpful. Would certainly recommend!

Monsters Ink
United Kingdom
Almost 2 years using the app
January 18, 2024

Absolutely thrilled with the ECF Form Builder app for our Shopify store! The user-friendly interface makes creating custom forms a breeze, and the variety of templates caters to our diverse needs. The app seamlessly integrates, and we've experienced a significant improvement in customer engagement. What truly sets this app apart is the exceptional customer service. The support team is not only responsive but goes above and beyond to assist with any queries or customization needs. Highly recommend this app for its functionality and the outstanding service that accompanies it!

22 days using the app
December 27, 2023

Day 1 of using app, I have to say, very pleased and impressed. I needed a contact form that allows customer messages to be routed between 5 different emails depending on the subject. This offers that at the base level, and the base paid subscription is extremely reasonably priced. The Devs even did custom coding for me free of charge to get the contact form to match the width of the rest of my pages, which is amazing, and I was in contact with an agent almost immediately at 8pm Christmas night. WOW!

Live From Wisco
United States
1 day using the app
November 28, 2023

Amazing app, amazing customer support!

Whole day I was trying to setup other apps with more reviews and downloads, but they don't worth any cent. Half of things missing, plus support is horrible.

Here is fully opposite, support almost did everything for me, for FREE!

30 days using the app
October 23, 2023

Amazing service. We had an issue with submitting a form. The team helped right away and solved the problem very efficiently. The form looks very professional and looks good with our contents on our webpage. Highly recommend this app.

Almost 2 years using the app
August 11, 2023

This app and support is top notch! Always quick to respond and extremely helpful, fixes any issues you may have in a timely manner.

Gunderson's Jewelers
United States
Almost 3 years using the app
Edited August 16, 2021

Fantastic support! Helped me very quickly and made all of the CSS customisations that I didn't know how to do. Great app.

Fowles Wine
Over 2 years using the app
June 15, 2021

We installed this app in the hopes that we could some how figure out a way to install a contact form on our product page to intake consultations for a specific product of ours. We had a vision, but we had no idea how we were going to enact it!
Chirag, a representative from the app, took our vague idea and made it come to life! With only one email containing instructions, he did exactly what we were looking for to the T. I would recommend this app and its representatives to anyone looking to incorporate any kind of contact form in any way on their Shopify store!

Yaya Holistic, LLC
United States
About 2 years using the app
CirkleStudio replied July 6, 2021

Hi Yaya Holistic, LLC,

We are thrilled to have you as part of the Cirkle Studio family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!

May 28, 2021

Easy to set up. Received tech help to embed in appropriate page. All sorted within minutes. Definitely recommend giving this app a go!

Little Big Feet
About 2 years using the app
February 1, 2022

Very happy with the quick customer service, I worked with Chirag Patel and he helped me get the formatting correct. The form customization is very good, with logic flows too. I only had trouble because the form stretched across the full width and I wanted it to match the rest of my website that wasn't full width. Chirag was quick and efficient to resolve this!

Wilkerson Farm
United States
Almost 2 years using the app