Overall rating
4
Counts per rating level
  • 79% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 15% of ratings are 1 stars
January 17, 2023

I moved my SMS biz over to Emotive after a disappointing experience with very limited customer support on another popular platform and immediately saw the difference. Their customer support is unlike any other I've experienced ... Onboarding (training) Sessions to get our SMS campaigns up and running; Daily Sessions that provide opportunities to ask questions as they arise with live experts; ongoing check-ins from team members who provide real-time, hands-on support to help assure success in our SMS campaigns. They provide a range of tools to help with your planning and stay engaged enough to keep you on track. Working with Emotive is truly an incredibly positive experience.

p.o.p. candy co.
United States
4 months using the app
November 22, 2022

The training the Emotive team gave us was incredible and very informative. We are able to navigate the different areas we use easily and quickly, while seeing results immediately.

Sun Potion
United States
About 2 months using the app
December 28, 2022

Both the service and client support is amazing. The software is great! I think everyone should use it. I'm really enjoying working with emotive!

Academic Network of Dance
United States
About 2 months using the app
December 28, 2022

Emotive, thank you for all you have done for me. Huge shout out to the BEST customer service member I have ever worked with, Brian Honick. Grateful for the emotive team in helping me expand and grow my business. Sign up!

Paulina Fitness
United States
About 1 month using the app
April 24, 2023

Truly the best onboarding experience I've ever had with a marketing app! Brian and the team were a delight to work with and complete pros. They made beautiful automations that were completely on brand for us and are already generating serious new sales and customer acquisitions. We saw 16x ROAS in the first month alone. The Emotive team invested hours in teaching us how to get the most from their software and from SMS marketing in general. Cannot recommend these folks enough!

Bluecorn Beeswax
United States
About 1 month using the app
Edited October 12, 2022

Blows other services for SMS out of the water! They add a much needed "human" element to the messaging system, strengthening the bond between us and our customers.

Sandbox_OriginalFootwear
United States
2 minutes using the app