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Terrible results, the campaign they setup shoved 30% of the budget into LLA that did nothing while prospecting failed to deliver anything better than 1.5X and their remarketing failed utterly with 0.
Overall we lost hundreds of dollars with this App and their customer service is poor, never replying to any of our messages. You are better off using advnatage+ than wasting money on this app. Not seen even a second of profitability, very disapointing given the claims they make.
Additionally they have tried to resolve this by telling me I can have a refund if i remove this review which is a terrible way to do customer service and given that i had setup a meeting with Lara to resolve my complaint about their terrible customer service and poor performance shows they don't communicate with each other.
I would have removed or updated this review should the meeting with Lara have actually resulted in a solution... instead im back here telling you all that they are a bit rubbish and you might be better of trying somewhere else. They have failed at everything so far. From results to customer care to communication. Don't waste your time!
it waste my $422, just get an order, their work is very slowly and useless for me .
Multiple emails to them without a reply. No audience ever created.
We apologize for the inconvenience you've experienced. It appears that our communication may have missed your inbox, and we regret any oversight. We've sent several emails containing helpful guides and PDFs to assist you in creating your audience. Please check your spam or trash folder, as these valuable resources might be there. We're committed to ensuring you receive the support you need, so feel free to reach out to our support team. We appreciate your patience and understanding.
Got direct call from a +1 number 3times in 2minutes, you cant delete your account.
Very unprofessional !
Thank you for sharing your experience, and we genuinely apologize for any inconvenience caused by the calls you received. Our team reached out to offer assistance during your onboarding process, as we noticed an abrupt uninstallation within 10 minutes. We're sorry for any confusion. Additionally, there was a UI/UX bug preventing an immediate uninstall, which we've since addressed. If you have further concerns or wish to discuss your experience, please contact our support team. We're here to help.