Overall rating Based on 329 reviews
very super and powerful application that I have seen during the past 2 year. I am very happy to find like this application which support me to increase my profit. If I can give stars I will give 10 out of 5 but because the highest marks is 5 out of 5 so I give 5/5
Experience has been great and the customer service has been spot on. Will update on shipping times once my first order is delivered. I have been told that it will be max 8 days so let's see.
I am using this app to start a clothing store. I have been researching and even trying several free and paid apps. Nothing has come close to what you can do with EPROLO. Not even with paid apps. I will be launching soon and will give a performance review. But for product price and the functions you get with it by far is best.
This is a great app. You can add products with faster delivery times. The Selection is updated often.
Smart Gear Direct
When the process works it’s great and orders are generally delivered within 10 days, but when it goes wrong it’s really bad and leads to a very poor customer experience. The fast delivery with Express shipping can take up to 4 days processing before even shipping the orders out which leads to long delivery times. Have also had several missing and incorrect orders shipped to customers.
I have been using this app for two months, the support is great, and I bought the tape with my logo, can`t wait to see them. great app!
VERY disappointed in this app that showed SO much promise! They represent and promise "branding" on the shipping label, packing slip and packing "scotch tape" and even have a picture of my scotch tape with my label, which I paid $20 for on 3 of my sites (total $60). I have tested 2 orders by ordering from my own store and, so far, no scotch tape, no packing slip and no shipping label with my branding on them. When I received my orders, I didn't even know it came from my own shop!
They also do NOT ship in 5-8 days on everything. I promised one customer 5-8 day shipping on a stuffed toy for her sons birthday, well, they shipped it by ePacket in 12-25 days and did not notify me for the option of canceling the order. When you choose a shipping option, a vendor does not have the option to use a different shipping method, they MUST use the shipping method chosen and paid for.
I had to go through PayPal for a charge back on this one because they would not honor their promises of a refund to make things right when shipping gets messed up and they cannot follow through on their promises.
Their inability to stand by what they represent in their Shopify business promises has harmed my business reputation with my most recent customers.
I need a fulfillment company I can trust and eProLo has a good concept, but they cannot stand up and delivery on what they promise.
If you want your business reputation damaged, use this app. I am in the process of withdrawing all of my products I have with them and going back to AliExpress directly.
Snow Flakes Heaven
I like this App , very recommended for everyone who is looking for success in E-commerce. Thank you so much
Phone Gaming Gear
*UPDATE* I just recieved a message back saying they just found a new supplier and my items were restored back to Import List. I did get apology from them. I still rate 4/5 because the tracking number is not working.
It looked very promising at the start.
I made a mobile gaming nicehe and they have removed all the products when I had built my facebook page and got some traffic to the web.
No apologies, just all my shop is EMPTY THIS MORNING.
Now there is no gaming controllers available AT ALL!
There are only 2 available on the eprolo market at this time which are overpriced as f and not even worth selling.
Very angry as I have spent much money on advertising!!!!!!!!!
And the tracking number they have sent me is not available for nearly 5 days now and my customer is fuming.
So far so good, I have yet to process orders since I just started. Great Products but what really got me was Eprolo Express. I am hoping delivery dates are accurate because if so this beyond 5 stars.
I required some assistance and Irving the support agent was quick to answer my concerns and give me detailed guidance. I recommend this to app for everyone.