Reviews (2,262)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, which simplifies inventory and order management. They value the extensive product catalog and customization options that support unique branding, alongside competitive pricing and reliable shipping. The quality of products and fulfillment services often exceeds expectations. Customer support is also highlighted for its responsiveness and helpfulness, making this app recommended for enhancing dropshipping efficiency and customer satisfaction.

April 23, 2019

Great app. Perfect for us and uk as fast shipping. Price most of time cheapper than AliExpress. The fact that item are send togheter is what i was looking for + branding and soon labeling? Just awesome!

Cervi-Care
Ireland
22 days using the app
Edited January 3, 2021

Its great app for Dropshippers. Better than many other apps and on top of that it's absolutely free. Highly recommended.

Beela’s
United Kingdom
Over 1 year using the app
EPROLO replied September 18, 2021

Thanks for your approval and feedback! We are happy to hear you're enjoying our platform and service!

September 13, 2021

I've used this service for a while now, and compared to other all-in-one services, EPROLO offers far more. From sourcing to packaging to shipping, everything is so simple. 100% Recommendation.

Fedorra
South Africa
22 days using the app
EPROLO replied September 18, 2021

Thanks for your approval and feedback! We are happy to hear you're enjoying our platform and service!

January 15, 2022

Excited to try it and looking for my next order to test things out, will get back with more reviews but leaving a 5 stars for the idea and efforts :)

Dog's Love Store
United Kingdom
22 days using the app
Edited July 28, 2020

Excelente aplicación para hacer dropshipping. Todo automatizado, soporte rápido y eficaz. Y clientes finales satisfechos.

Balui.es
Spain
Over 1 year using the app
EPROLO replied September 18, 2021

Thanks for your approval and feedback! We are happy to hear you're enjoying our platform and service!

April 28, 2020

Eprolo is such a wonderful app that lets you sell all of Aliexpress products with free delivery. Even the prices are a little bit higher but it really deserves it with the free delivery and special packing.

OhMyNails
United Kingdom
22 days using the app
September 5, 2023

amazing app and service!

BOSA SWIM
Australia
21 days using the app
April 21, 2020

Eprolo has a large amount of products within their own inventory that you can choose from. It has an easy to use import system very similar to oberlo (however doesn't have the compare to option). The main advantage is the real ability to build your own brand, to ship items together instead of multiple packages and the shipping times along with quality control. No other service offers this.

Fluffy caterpillar
United Kingdom
21 days using the app
May 13, 2020

Many products and good service. They are very responding. Im l ooking foward to make a good business with them.

Handy Genies
Germany
21 days using the app
July 24, 2019

I am writing this a fellow seller to let anyone considering using this App to not do so. Entrusting my business to this APP, the products and shipping has been more than detrimental to my business and its reputation. I am unsure how I will truly recover from all of Eprolo's lapses. I trusted this APP for several reasons. I trusted that if Shopify offered it...then it was reputable. I regret not reading the reviews which is why I am truly taking the time to place this here for all to see and know. Please do not let this happen to you. Although the APP is wonderfully created and looks so very promising, please don't be fooled like I have been. The shipping times are horrendous, US expressing shipping truly is not available. You will not be informed of this until after you have placed the order, paid for express shipping and inquire as to why this order has yet to ship. Only then, will you be informed that they cannot ship your product expeditiously. You will be stuck with explaining to your customers, repeatedly apologizing and refunding more often than not. The tracking numbers they provide really lead to nowhere traceable. If it does finally show anything it will still say processing and the order is being prepared to be shipped. I will be transparent and tell you that out of 100 plus order only 2 people (that I can tell thus far) have received any items. One of those I had to fully refund, because the item they ordered came worn, tattered and stained. They stated that it literally looked used (baby anti roll pillow). When reaching out the company about concerns they or either non-responsive of half responsive and never fully address your issue. The use of this App has been a customer service nightmare for me. I am constantly met with inquiries about where the orders are, refund request, or tracking updates to which it is very difficult to provide because again the tracking does not lead anywhere. If I could give "zero" stars I would. I want you all to know about this. If you care about your business reputation (which I know we all do) be mindful of this app. We work hard to build our business, reputations and brands. We do not deserve to entrust a company such as this with our reputation only for promises to go unfulfilled. The only thing I can hope for at this point is that my service recovery works with my customers in an attempt to rebuild. This has truly cost me much more than money... Please learn from my experience and save yourself the head and heart ache. I am happy to show anyone all of my initiated refunds, complaints, etc... to help anyone that may need it...I truly hope this helps someone who is freshly starting out. Avoid this pitfall. I wish you all the very best.

Mega Varieties Group
United States
Over 1 year using the app