Reviews (2,159)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, which simplifies product syncing and order management. It offers a wide product catalog with customization options for packaging, enhancing brand identity. The responsive customer support is frequently highlighted, along with competitive pricing and no upfront costs that aid in maintaining profit margins. Reliable shipping, global warehousing, and quality control measures ensure timely deliveries and product standards. Additional services like product sourcing and negotiations for better shipping rates are also valued.

July 24, 2023

I wanted to share my feedback regarding an issue I encountered with some of my imported products that disappeared from "my products." I reached out to your support team, and I must say, the assistance I received was exceptional. Paul was incredibly helpful and prompt in resolving the problem for me. I truly appreciate the level of service provided.

Thank you so much for your excellent customer support and for promptly addressing the issue. It's always reassuring to know that I can rely on your team whenever I encounter any challenges. Keep up the fantastic work!

Trendyglobal
Norway
20 days using the app
January 30, 2021

A very wonderful and easy-to-use tool with a very great flexibility in the options for preparing the product before importing it on my store.

Fatrina
Egypt
20 days using the app
EPROLO replied September 18, 2021

Thanks for your approval and feedback! We are happy to hear you're enjoying our platform and service!

August 18, 2023

Good prices and good customer service. I used to order from aliex but this app is a big game changer.

Y2Kgoods
Canada
20 days using the app
October 17, 2023

Good service and work quickly with your ow agent.

Thank you Eve

My Store
United Kingdom
19 days using the app
March 12, 2019

I just moved some product into my shopify store. I hope I get some conversion, I would like to be able to see the performance of the products before I import them

GoBullyMarket
United States
20 days using the app
EPROLO replied September 18, 2021

Thanks for your approval and feedback! We are happy to hear you're enjoying our platform and service!

October 13, 2019

I use this app to dropship. it is wonderful. I wish I could import more than 500 products but I can't seam to figure out how to purchase coin

Pandora's Cove
United States
20 days using the app
December 20, 2019

every dropshiper must use EPROLO
no anymore unhappy customer with eprolo,every single order get in 5 to 8 days at custumer door .
1- beter then Oberlo
2- fast then E-Packet
iam quite happy with this app,

HBnow
United Kingdom
19 days using the app
Edited July 10, 2019

*UPDATE* I just recieved a message back saying they just found a new supplier and my items were restored back to Import List. I did get apology from them. I still rate 4/5 because the tracking number is not working.

It looked very promising at the start.
I made a mobile gaming nicehe and they have removed all the products when I had built my facebook page and got some traffic to the web.
No apologies, just all my shop is EMPTY THIS MORNING.
Now there is no gaming controllers available AT ALL!
There are only 2 available on the eprolo market at this time which are overpriced as f and not even worth selling.
Very angry as I have spent much money on advertising!!!!!!!!!
And the tracking number they have sent me is not available for nearly 5 days now and my customer is fuming.

Phone Gaming Gear
United Kingdom
19 days using the app
EPROLO replied September 18, 2021

Thanks for your approval and feedback! We are happy to hear you're enjoying our platform and service!

March 8, 2022

So far so good. I do see that there are additional shipping options and that's huge for me. I'm going to give this app a real shot.

EconoMart USA
United States
19 days using the app
March 13, 2020

why do you say it's always free, it's wrong, you can only import 500 products for free! and then you have to pay to import other products.
Product import allowance
5 = 1
Product import allowance
100 = 20
Product import allowance
1000 = 200
Balanced
100 = $ 1
Balanced
1000 = $ 10
Balanced
10,000 = $ 100

shopfamilyplace
Canada
19 days using the app