Reviews (2,261)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, which simplifies inventory and order management. They value the extensive product catalog and customization options that support unique branding, alongside competitive pricing and reliable shipping. The quality of products and fulfillment services often exceeds expectations. Customer support is also highlighted for its responsiveness and helpfulness, making this app recommended for enhancing dropshipping efficiency and customer satisfaction.

May 18, 2020

I really like eprolo app! large choice of products simple and easy import and above all free delivery

bigshopfamily
Canada
1 day using the app
September 17, 2023

excellent
fullfill my dream

Langah Shop
United Kingdom
30 days using the app
April 30, 2023

DO NOT USE OR YOU WILL REGRET IT.

@shopify PLEASE REMOVE THEM FROM SERVICE.

THEY DONT DELIVER ON THEIR PROMISES AND THEIR STOCK QUANTITIES ARE WRONG.

They don't reply to you within 1 hour they don't have 24/7 customer support. they provide fake shipping tacking numbers like these 2 here.

https://t.17track.net/zh-cn#nums=DY0100044943736&fc=190208

https://t.17track.net/zh-cn#nums=33XHE280394101000935105&fc=1151

They don't work properly./ They're unreliable and untrustworthy. DO NOT USE.

And they still haven't delivered 1 of my orders@@@

IfrahIfrah
Australia
About 1 month using the app
May 12, 2020

I used this to handle orders that had run out from other suppliers. They DO NOT HAVE US WAREHOUSES unlike what they tell you. Its all a sham with "express shipping" from China. Many customers are still waiting up to a month to receive their orders and they just kept telling me I needed to wait a couple more days because they wanted to cover their asses. Its a lie. If your customers want their orders quicker than a month with express shipping I would go elsewhere.

The Sweet Finds
United States
About 1 month using the app
Edited October 23, 2020

Decent products although I prefer other companies that don't take 20 days to ship a product. Plus they have low quality products for drop shipping and you \can't get ahold of a team ember when you need something or have questions.

Waytofair
United States
About 1 month using the app
Edited February 28, 2019

Alot of products from eprolo are more expensive than local shops here in the UK. very difficult to use eprolo as a supplier of goods. no profit to be made.
new update as of 28.02.19 - placed order on the 12.02.19. order was shipped to america when i am in the UK. The tracking number is not working. its been 16 days for something they should be 5 - 8 days. Customer refund will be required soon i think. Not very good service at all.

WWW.JOOKSY.COM
United Kingdom
About 1 month using the app
EPROLO replied August 12, 2020

Thank you for your review. Please note that the price at EPROLO is higher than Aliexpress because EPROLO will never use a slow shipping method, fast shipping costs more and it makes the amount of the price higher. Thanks

April 12, 2020

I love it. one of the best drop-shippers I ever worked with, I love how they allow you make your own branded box! :)

alke
United Kingdom
1 day using the app
July 2, 2020

Me a encantado Facil de entender y buenas explicaciones con tutoriales y en la seccion de ayuda me a facilitado mucha comedura de cabeza gracias

Liisbeth
Spain
1 day using the app
June 24, 2020

Easy to use. Quicker shipping times. AliExpress products. Recommend this product. Free! Can't beat the price!

Boho Gogo
United States
1 day using the app
July 27, 2019

I wish I could rate bellow zero this APP is untrustworthy!
My first 3 orders and they F**** up all of them the first one they couldn't source the product had to give a refund. the second one a costumer orders 2 cutlery sets and receives an a iron man phone case and the 3rd one is lost as never arrived!

Paid for duck tape with my logo and they don't even bothered.

This app is an insult and will ruin your name and company.
Costumer service is slow and just buys time and wastes your time.

DO NOT RECOMMEND EXTREMELY UNPROFESSIONAL AND UNTRUSTWORTHY.

Jungle Green Earth
United Kingdom
29 days using the app
EPROLO replied July 27, 2019

Dear Merchant
The 3rd order was delivered in 4 days which is very fast.
The item for your first order was imported from Aliexpress and it's not guaranteed that we can source all Aliexpress products, there is an option that you can place the order via Aliexpress if we are not able to source the item for you. Sorry that our warehouse team sent a wrong item for your second order. we will full refund this order or send a new one right away. Please note that the customize tape will take around 7 days for the production.
Thanks