Essential Countdown Timer Bar , 600 reviews

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
    573
  • 4% of ratings are 4 stars
    22
  • 0% of ratings are 3 stars
    2
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
    3
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance conversions and sales through customizable countdown timers. They appreciate its user-friendly interface, easy setup, and seamless performance. The responsive customer support team is frequently praised, particularly for their excellent service. The free plan is beneficial for those building their customer base, and its compatibility with Shopify 2.0 and "app embed" feature is valued, especially for multi-language stores.

October 11, 2022

I used this app and it works but I wish it was a little more customizable. Mainly I want to change the font size for mobile devices.

© GreenPan Official Store
United States
About 1 year using the app
Essential Apps replied October 11, 2022

Hello!
Thank you for your feedback, it is really important to us!
Sorry to hear you're missing some customization options in our app. We're always happy to provide additional customization if needed. I'll send you a separate email to better understand your needs and we'll implement some custom changes for you in no time!

Justas (co-founder)

May 11, 2022

It felt good at first, but now it suddenly won't open. I do not know where it was wrong, its interface is blank.

cynebaby.store
China
25 days using the app
Essential Apps replied May 11, 2022

Thank you for your feedback. Sorry to hear you had a less than perfect experience using our countdown timer. Your satisfaction is our #1 priority, so we will do our best to help you get the most out of our product and assist you with any issue you might encounter along the way.

We tried to contact you via your Shopify store email and through the customer success page on your store. Unfortunately, we haven’t got a reply.

Could you let me know if the problem still remains? Looking into our logs, we don’t see any unexpected issues. I would be happy to look into the issue and provide further support. To do so, I requested access to your store apps page to investigate the issue more in-depth.

Thank you for giving Essential Countdown a try! And if you ever run into any problems - don’t hesitate to reach out to support! As a small team, we really strive to provide the best customer support to our users and are always there to help you out! 🖤

Justas (co-founder)

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