Reviews (285)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its accurate delivery date predictions, which boost customer trust and comply with delivery regulations. It offers both free and paid plans, catering to various business sizes, and is easy to set up and integrate. The app features extensive customization options, allowing merchants to adjust delivery estimates based on customer location and display them on multiple store pages. Merchants find the app straightforward and enhancing the customer experience. The customer support team, including Emma, Nova, and Sophie, is often praised for their quick and effective responses and adjustments.
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I had the pleasure of interacting with Sophie from ETA, and I must express my sincere appreciation for her exceptional assistance. Sophie's level of support went above and beyond, and she expertly addressed all of my inquiries with patience and clarity.
Her dedication to ensuring that my questions were thoroughly answered truly stood out. Sophie's professionalism and warmth created an environment where I felt valued as a customer. Her in-depth knowledge of the products and services provided by ETA further enhanced my experience.
I am genuinely grateful for Sophie's outstanding customer service. It's not often that one encounters such a skilled and personable representative. Her assistance transformed what could have been a mundane interaction into a delightful and informative experience.
Kudos to Sophie for exemplifying what exceptional customer service should be. Her dedication to excellence is a testament to ETA's commitment to its customers. I look forward to future interactions with the assurance that I'll be met with the same level of expertise and courtesy.
Thank you, Sophie, for making my experience with ETA truly exceptional.
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Sophie provided exceptional assistance and went above and beyond to address all of your inquiries with patience and clarity. We're glad that her professionalism and warmth created a positive experience for you. We appreciate your kind words and will make sure to pass them along to Sophie and the rest of our team. Thank you for choosing ETA and we look forward to providing you with excellent service in the future.
-Joewelyn🌹
Good app !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
The customer service is asewome. When I have had any issue, they have always solved it very quickly.
¡Gracias por tus comentarios positivos! Nos alegra saber que nuestra aplicación ha sido útil para proporcionarte información sobre los plazos de entrega y que nuestro equipo de servicio al cliente ha sido capaz de ayudarte de manera rápida y profesional. Si tienes alguna otra pregunta o preocupación, no dudes en ponerte en contacto con nosotros. Agradecemos tu negocio y esperamos seguir brindándote un excelente servicio. ¡Gracias por elegir nuestra aplicación!
-Joewelyn 🌹
Easy to use and wonderfull app.
Not Expensive as all the other simular apps.
Would really recommend this!
Thank you for taking the time to leave us a review! We're thrilled to hear that you find our app easy to use and affordable.💖 We appreciate your recommendation and hope that you continue to enjoy using our app. If you have any suggestions or feedback, please don't hesitate to let us know.🥰
-nona💖
Was having some issues setting up delivery times etc, this app has been great so far and works very well
Excelente lo que buscaba lo recomiendo 100% el soporte genial muy rápido en responder excelente app
I like the fact that customers can be given an estimated ship date. This app lessens the number of emails we get asking the question "where's my order?". Customers know up front how long shipments could possibly take.
Tienen un genial servicio y atención.
La app es sencilla y muy utilizaria para los ecommerce.
La recomiendo.
Amazing app.. Great free plans.. Highly recommended for stores to show an ETA on the orders, great customization options.
Thanks for your positive feedback on our app! We're happy to hear that you enjoyed the personalization options and support for displaying an ETA on your orders. We're proud to offer free plans that meet the needs of many stores. Thank you for the recommendation and for choosing our app!
-nona
Best Customer Service Ever!! I had problems with the app and Jade helped me get it fixed in less than 10 minutes