Reviews (292)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for enhancing the shopping experience by providing clear and accurate shipping information on product pages, cart, and checkout based on customer location. It's noted for its easy setup, integration with Shopify themes, and customization options. The support team is highlighted for its fast and efficient service, often resolving issues quickly, which adds to the positive merchant sentiment.

June 8, 2022

Mariadel was incredibly helpful and thorough. Stayed with me the entire time until my issue was resolved.

Aftermarket EV
United States
About 4 hours using the app
November 10, 2022

I have been testing this app for the last few days. It does look as though the functionality is well thought through and should do what we need - unfortunately it has a significant bug and the support experience has been very poor. Settings are controlled at the product and collection level. For me, my collections were synced at installation time - but when I add new ones (which is a very likely need to group products for delivery date control), these are not re-synced from Shopify to the database that EDD uses - so you can't use them to control the delivery dates. There is a 'slow update? / Sync button' that appears to offer a refresh - so it looks to be a known problem area - but this does not work (for me at least). I am unsure how well the support are versed in the product - I have had a very hard time getting this problem understood and it's wasted a lot of time for me. I do expect more from a product sold from the Shopify app store so have asked for a refund and will be looking elsewhere. It's a shame - as I say, the product looks well thought out, but it is unusable for me in its current state and there doesn't appear to be a way to get that resolved.

Savv-e Work Store
United Kingdom
3 days using the app
November 20, 2023

It was amazing, Great customer service, fast response, they did what exactly I wanted to do

STARWART
Canada
About 2 hours using the app
Channelwill replied November 22, 2023

Thank you for your glowing review! We're thrilled to hear that you had an amazing experience with our product and that our customer service team was able to meet your needs quickly and efficiently. 🤗We always strive to provide the best possible service to our customers, so it's great to hear that we hit the mark. If there's anything else we can do to improve your experience, please don't hesitate to let us know. Thank you again for your feedback! 💞
Best Regards,
Nona|ETA Support Team

March 11, 2022

Super APP! Sehr leichte Installation und Customizing. Sie macht genau das, was sie machen soll. Sie zeigt einen schönen Timer und das voraussichtliche Lieferdatum an. Genau das, wonach ich gesucht habe. Macht die Seite gleich viel wertiger.

wyldstuff
Germany
About 2 hours using the app
Channelwill replied March 21, 2022

Schön zu hören, dass Sie mit unserer App zufrieden sind! Wenn wir Ihnen bei irgendetwas helfen können, zögern Sie bitte nicht, unseren Kundenservice zu kontaktieren. Grüße, Esther

May 26, 2022

Easy to use, great value; exactly what I was looking for. This wants 100 characters for the review.

Bark Nut
United States
About 2 hours using the app
July 26, 2022

App molto utile ed intuitiva. Assistenza per installazione app eccelente!!
La consiglio a tutti i venditori.

Istanti di Gioia
Italy
About 2 hours using the app
May 15, 2023

This app is full of features, works great in my store. Let us show our customers very important info in advance.

Eristore.cl
Chile
About 2 hours using the app
August 8, 2023

Great app, easy to install, good visuals for customers. Highly recommended for all e-commerce stores.

Carousel Car Parts LTD
United Kingdom
About 2 hours using the app
Channelwill replied August 9, 2023

Thank you for your positive feedback! We are glad to hear that you found our app easy to install and visually appealing. We strive to provide the best experience for our customers and appreciate your recommendation. If you have any further feedback or suggestions, please feel free to reach out to us.

- Sophie😊

August 27, 2023

This product is easy to use and affordable with the free plan that they have available. I recommend..

TinyPawsToes
United States
1 day using the app
Channelwill replied August 28, 2023

Thank you for your positive review! We're glad to hear that you find our product easy to use and affordable. We appreciate your recommendation and hope that you continue to enjoy using our free plan. If you have any questions or feedback, please don't hesitate to reach out to our support team. Thank you for choosing our product!

- Sophie

November 17, 2023

Nice App And Very Useful

SitiMart
India
About 2 hours using the app
Channelwill replied November 19, 2023

Thank you so much for your kind words! We are thrilled to hear that you find our app to be useful. Our team works hard to create an app that is easy to use and helps our users in various ways. Your feedback is greatly appreciated, and we hope that you continue to enjoy using our app. If you have any suggestions or feedback, please don't hesitate to let us know. Thanks again for your support!💗
All the best!
Nona|ETA Support Team