Reviews (294)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing the shopping experience by providing clear shipping information, which builds customer trust and complies with delivery regulations. It offers customizable delivery dates based on customer location and integrates across product, cart, and checkout pages. Both free and paid plans are available. Merchants commend the quick, efficient customer support and the ease of setup.

July 23, 2023

Great customer service!! Very friendly, efficient, and knowledgeable. It has taken me some time to get oriented to the app dashboard and they have patiently walked me through it and also done some changes for me when I could not figure things out. Thank you ETA people!

OA Publishing
United States
7 months using the app
Channelwill replied July 26, 2023

Thank you for taking the time to share your positive experience with our customer service team. We are glad to hear that they were friendly, efficient, and knowledgeable in helping you navigate the app dashboard. We appreciate your kind words and hope to continue providing you with excellent service.
-nona😊

September 23, 2023

Had a small issue and the customer service was fantastic. Replied to my emails within minutes and resolved the issues quickly. Would highly recommend!

rehabwares
United States
7 months using the app
Channelwill replied September 25, 2023

Thank you for sharing your positive experience with our customer service team! We are glad to hear that we were able to address your issue promptly and provide you with the assistance you needed. We appreciate your recommendation and hope to continue providing excellent service to you in the future. 🤗💗

- Joewelyn🌹

August 12, 2023

Perfect app, does exactly what I need. Contacted support a few times and they're very fast & helpful. 10/10.

Really effective and simple app, works exactly how it should. Free & paid plans are both great for businesses. Support is 10/10, everytime I have contacted them they have replied quickly and with a detailed reply. To the support team, thank you for your help!

Memories & Metal - Your Personalised Jewellery
United Kingdom
7 months using the app
Channelwill replied August 14, 2023

Thank you so much for sharing your positive experience with our app and support team! We're thrilled to hear that our app has been able to meet your needs and that our support team has been able to provide you with fast and helpful assistance. We truly appreciate your kind words and thank you for choosing our app for your business needs.

-Joewelyn 🌹

March 5, 2024

This app is very user-friendly and affordable. The customer service is top-notch, responding promptly to any queries. I highly recommend giving this app a try!

AIGC-DTG
Hong Kong SAR
6 months using the app
Channelwill replied March 6, 2024

Thank you for the positive feedback! 😊 We're thrilled to hear that you found our app user-friendly and affordable! As well as our customer support responsive and excellent! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀

Best Regards,
Kim
EDDer Customer Support 🌟

October 19, 2023

Does exactly what it is supposed to do, and the team offers great customer support if needed.

Platinum Class Caves
United Kingdom
5 months using the app
Channelwill replied October 21, 2023

Thank you for your positive feedback! We are glad to hear that our app was able to meet your expectations and that our customer support team was able to assist you when needed. Your satisfaction is our top priority and we appreciate your support. Thank you for choosing our app! 💕🥰

- Sophie 🤩

October 25, 2023

muy buen servicio

Beauty Haven
Spain
3 months using the app
Channelwill replied October 26, 2023

👍🌟😃 ¡Muy buen servicio! Estamos encantados de saber que estás satisfecho. Si tienes alguna pregunta o necesitas más asistencia en el futuro, no dudes en ponerte en contacto con nosotros. ¡Estamos aquí para ayudarte! 🤩🙌👏
Bravo,
Nona|ETA TEAM⌚

October 21, 2023

Great, i think the customers really appreciate having the ability to clearly see when the product would come. Also good for everyone whos starting out with a small budget since this app is free. Would recommend! And thank you for those who created it!

My Little Pets Stuff
Lithuania
3 months using the app
Channelwill replied October 22, 2023

Thank you for your wonderful review! We are so glad to hear that you found our app helpful and that it is meeting your needs. Our team works hard to provide excellent service and we appreciate your positive feedback. If you have any further comments or suggestions, please feel free to reach out to us. Thank you for recommending us and for choosing our app! 🚀🌈😊
-Sophie|Quote Team

December 24, 2023

Good app and best functions. Highly recommended

Amazephyr Hub
United States
3 months using the app
Channelwill replied December 27, 2023

Thank you for your positive feedback! 🌟 We're thrilled to hear that you find our app useful and appreciate the best-in-class functions. Your recommendation means a lot to us! 🚀 If you have any suggestions or further comments, feel free to share. Happy using! 😊👍

Best Regards,
Sophie|ETA Support Team

January 9, 2024

good

Solvmula
Israel
3 months using the app
Channelwill replied January 13, 2024

Thank you for your positive feedback! 🌟 We're thrilled to hear that you find our app good for usage. If you have any questions, suggestions or further comments, please feel free to reach us. Happy using! 😊

Best Regards,
Kim|EDDer Team

September 28, 2023

exacly the app i need does exacly what i need and is able to change diferent shipping times for diferent countries

LKtees
Spain
2 months using the app
Channelwill replied September 30, 2023

Thank you for your review! We are thrilled to hear that our app is exactly what you need and that it meets your shipping needs for different countries. We appreciate your feedback and hope to continue providing you with the best possible service in the future. 🤗💗

- Sophie🌹