EDDer: Estimated Delivery Date , 268 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its accurate delivery estimates, boosting customer trust. It's user-friendly, customizable, and caters to all business sizes with both free and paid plans. The app can display delivery times based on location and per product, even at checkout. It's praised for its affordability, performance, and seamless integration with store theme changes. The support team is noted for their quick and efficient responses.
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Amazing app.. Great free plans.. Highly recommended for stores to show an ETA on the orders, great customization options.
Thanks for your positive feedback on our app! We're happy to hear that you enjoyed the personalization options and support for displaying an ETA on your orders. We're proud to offer free plans that meet the needs of many stores. Thank you for the recommendation and for choosing our app!
-nona
exelente app ,la recomiendo.
Muchas gracias por tu brillante reseña! Estamos encantados de saber que nuestra aplicación le parece excelente y apreciamos su recomendación. Estamos comprometidos a brindarle la mejor experiencia posible y agradecemos su apoyo. Si alguna vez tiene alguna pregunta o necesita ayuda, no dude en comunicarse. ¡Gracias de nuevo por elegir nuestra aplicación!
Atentamente,
Kim|Equipo de soporte de EDDer
Efficiently implemented the Shopify delivery date estimation app, providing accurate predictions and enhancing our customer experience. The seamless integration has streamlined our order fulfillment process. Highly recommend!
Thank you for taking the time to leave such a positive review! We are thrilled to hear that our Shopify delivery date estimation app has been able to enhance your customer experience and streamline your order fulfillment process. It's great to know that our app has been able to provide accurate predictions and has been seamlessly integrated into your business. We truly appreciate your recommendation and are grateful for your support. If you have any further feedback or suggestions, please don't hesitate to reach out to us. Thanks again!💞
Best Ragards,
Nona|ETA Support Team
First my shop speed dropped dramatically when I installed the app.
Second the ETA simply stopped showing for ALL my products. I had the free plan, testing it before committing to the paid plan. At first it showed ETA for only 100 products, so far so good. But it suddenly stopped working.
I spent nearly 1 hour with the support and they simply pretended the issue wasn't real testing stuff that didn't solved the issue. They last resort was to tell me to upgrade the plan, that it was the only way to make the ETA shows.
We genuinely appreciate your feedback and apologize for the inconvenience you encountered. We strive to provide a seamless and efficient experience for all our users, and we regret that we fell short of your expectations in this instance. We understand the frustration you experienced with the drop in page speed, and we apologize for any inconvenience caused. While our app may not be the direct cause of this issue, we still want to assist you in any way we can to help optimize the performance of your website. We understand how important it is for you to have accurate and consistent ETA information, and we apologize for any inconvenience caused by this inconsistency. The ETA message displayed on your products is indeed system generated and intended to provide valuable information to your customers. However, as part of our free plan, there is a product limit in place. Once the app detects that you have reached this limit, syncing resources becomes necessary for accurate data representation, including the ETA message. To remove the product limit and display the ETA message for all your products, an upgrade to our paid plan is required. We appreciate your feedback and will take it into consideration as we continue to improve our app. If you have any further concerns or questions, please do not hesitate to reach out to our support team for assistance. Thank you for your patience and understanding.
- Joewelyn 🌷
very fast and very helpfull, the app is very easy to use and to configure and it do the job, i recommend !
Thank you for your great review! We're thrilled to hear that you found our app fast, helpful and easy to use. We're always striving to provide our customers with the best possible experience, and we're glad that we were able to meet your expectations. Thanks for recommending us!
- Sophie 💖
easy to use and perfect for what i needed. absolutely recommendend!
We installed this app and it didn't work on every product. Although we chose the correct plan, the Estimated Delivery Date would not show up. We contacted the developers but his responses were not very helpful. Other than that, the developer rewrote our shop-code and it then showed the word "test" under every single article and we were not able to delete it. After contacting the developer again and asking him if he had implemented the word test in the code, he stated multiple times that it was not him. We proceeded to contact Shopify+ and they showed us that it was indeed the developer from this app who inserted this mistake in our website.
We do not recommend this app at all. The customer service is miserable and cannot be trusted. Also the app does not work how it is supposed to do.
We apologize for the inconvenience you experienced with our app. We take feedback seriously and are sorry to hear that you had issues with our app and customer service. We are constantly working to improve our app and will take your feedback into consideration. Regarding the issue with the word "test" appearing on your website, we apologize for any confusion and want to assure you that we did not intentionally insert that into your code. We will work with you to resolve this issue as quickly as possible. Again, we apologize for the inconvenience and appreciate your feedback.
- Joewelyn
This product is easy to use and affordable with the free plan that they have available. I recommend..
Thank you for your positive review! We're glad to hear that you find our product easy to use and affordable. We appreciate your recommendation and hope that you continue to enjoy using our free plan. If you have any questions or feedback, please don't hesitate to reach out to our support team. Thank you for choosing our product!
- Sophie
so far so good
Great to hear! 😊 We're thrilled that your experience has been positive so far. If you have any feedback or questions, feel free to share! 🌟
Best Regards,
Sophie|ETA Support Team
great app. amazing how its free.
Thank you for your kind words! We're glad to hear that you find our app to be great and amazing. We strive to provide a valuable service to our users, and we're proud to offer it for free. If you have any further feedback or suggestions, please don't hesitate to share them with us. We appreciate your support! 🤗💗
-Sophie🌹