Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its accurate delivery estimates and high customization, allowing tailored delivery dates based on customer location and product type. It's user-friendly, easy to install, and compatible with various store themes. Particularly beneficial for stores with a large catalogue, it displays delivery times at checkout, streamlining order fulfillment. Its affordability and value, even on the free plan, are praised. The customer support team is noted for their quick and efficient responses.

March 14, 2022

Great app, simple to implement. I would recommend it, currently running on my store which has under 100 products so I've got the free plan for now.

QMart & Co.
United Kingdom
Almost 2 years using the app
Channelwill replied March 21, 2022

Thank you so much for recommending our app! If there is anything we can help with, feel free to contact our customer service. Regards, Esther

December 31, 2021

J'ai encore une fois contacté le support car je n'arrivais pas a effectuer une manipulation d'affichage et Ann a été SUPER! Problème résolu en moins de 15 minutes!

STRELLA FAMILY
Switzerland
Almost 2 years using the app
Channelwill replied January 4, 2022

Salut,

Merci pour votre acceptation. Nous sommes ravis de pouvoir vous aider. Votre soutien nous donne le courage d'aller de l'avant. S'il y a autre chose que nous pouvons vous aider, n'hésitez pas à nous contacter.
Merci encore pour vos commentaires. Bonne journée ~

Concerne,
Anne

February 25, 2022

Great App, very useful. It's not perfect yet, but the support is very fast and good with direct work from developers - so in a little while was able to set up everything and perfect it. This will definitely increase conversion!

Pure Gems
Netherlands
Almost 2 years using the app
Channelwill replied February 25, 2022

So glad to hear that you are satisfied with our customer service! Thank you so much for your approval. If there is anything we can help, just let us know. We are always here to help. Much appreciate 😆🥂Ruby

December 8, 2022

Very useful app, easy to use, I reccomend it. Wonderful support, especially Lisa helped me a lot with an issue I have had. Love it!

Komot
Slovenia
Over 1 year using the app
July 15, 2022

Great app with a delightful customer service team that were most helpful. They really went beyond the call of duty.

TEQNEON
United Kingdom
Over 1 year using the app
June 19, 2023

gentili e disponibili .........................................................................................

Il mio negozio
Italy
21 days using the app
Channelwill replied June 21, 2023

Grazie per i tuoi commenti positivi sulla gentilezza e disponibilità del nostro team. Siamo felici di sapere che abbiamo soddisfatto le tue aspettative e speriamo di continuare a fornirti un servizio eccellente. Grazie per aver scelto la nostra app!
-nona

December 23, 2021

I was having a problem wit the placement of the estimated delivery time. The customer support was very efficient, replied me under a minute and managed to get it solved within the next 15 minutes. Love the service

Artico Timepieces
Malaysia
Over 1 year using the app
Channelwill replied December 24, 2021

Hi there,
Thank you for your approval and we are glad that we can help. If there is anything else we can help, please do not hesitate to contact us.
Your support brings us infinite courage to overcome all the difficulties and offer better service.
Thanks again for your support.

Regard,
Anne

August 24, 2022

Great app, and customer service is great. Best part is, it's free, and all similar apps i've seen to this one requires payment.

Elleir
United States
Over 1 year using the app
January 11, 2023

Very good support and great value app. We would highly recommend this app to any store with a large catalogue.

KC Sofas
United Kingdom
Over 1 year using the app
December 1, 2022

Great support and great feature for customers.
Fast solution finding & fixing, if needed.
Nice attitude and care.

Kindersein
Germany
Over 1 year using the app