EDDer: Estimated Delivery Date
- Pricing
-
Free plan available
- Highlights
- Works with the latest themes
- Rating
- 4.7 (285)
- Developer
- Channelwill
Featured images gallery
"When can I get my order?" - Answer the question to increase trust and urgency for your customers.
ETA, developed by Channelwill, solves one of the biggest questions from your customers. You can display shipping messages or ETA information right under the "Add to Cart" button. So your customers know the exact day when they can get the package. Boost conversion rate by improving customer trust and urgency!
- Display delivery message on product page, cart, checkout, success page & email.
- Different date displaying rules for specific products, collections or countries.
- Set weekly days off, cut off-time, , and public holidays.
- Display expected date message based on inventory.
- Display delivery date message with formats in popular languages.
- Highlights
- Works with the latest themes
Rate calculation
Customization
Pricing
FREE
Free
- Manage 100 products
- Visitor location (GeoIP) based date calculation
- Target all/specific products/collections
- Delivery timer
- Email support
Premium(25%off)
$3.99 / month
- Manage 1000 products
- Visitor location (GeoIP) based date calculation
- Target all/specific products/collections
- Delivery timer
- Email support
Pro(25%off)
$7.99 / month
- Unlimited products
- Visitor location (GeoIP) based date calculation
- Target all/specific products/collections
- Delivery timer
- Priority support
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (285)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its accurate delivery date predictions, which boost customer trust and comply with delivery regulations. It offers both free and paid plans, catering to various business sizes, and is easy to set up and integrate. The app features extensive customization options, allowing merchants to adjust delivery estimates based on customer location and display them on multiple store pages. Merchants find the app straightforward and enhancing the customer experience. The customer support team, including Emma, Nova, and Sophie, is often praised for their quick and effective responses and adjustments.
very good service from these people
Thank you so much for leaving an amazing review! We're very proud to hear that you are happy with the support, we really appreciate your feedback. We are committed to maintaining high standards in user experience from using the platform.
Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again!
Emma
EDDer Customer Support of Channelwill
I don't like the feature because it take into account your Draft products and counts them as live products, also it limits you. I have the Pro Plan which is supposed to allow you up to 1,000 products. I don't have a 1,000 products but the app takes into account my draft products and collections that are draft so it counts against your quota. Also, customer service is good but it takes to long for "escalation" team to respond. I have products that need a different delivery time and I can't add them because it says I'm over my limit which I have less than 500 active products, so the app is not full proof and they ask you to upgrade in order to use the service, even though I dont have 1,000+ products. I'm going to uninstall this app and go with another app.
Now going on 4 days and no solution??? C'mon! DAY 5 NOW, NO SOLUTION! I'm uninstalling this app!
Dear The Nichole Collection,
I hope this email finds you well. This is Kim from the EDDer Support Team. Thank you for sharing your detailed feedback. I'm truly sorry to hear about the difficulties you've encountered with our app and the frustration it has caused you. Your concerns are very important to us, and I want to address each of them to ensure we can improve your experience and prevent such issues in the future.
Firstly, I understand your frustration with the app counting draft products and collections towards your quota. I apologize for any inconvenience this has caused. We are currently working on a solution to ensure that only active products are counted towards your limit. Your feedback is invaluable, and we are making this a priority for our development team.
Regarding the escalation team's response time, I apologize for the delays you've experienced. Providing timely and effective support is crucial, and we're taking immediate steps to improve our response times for escalated issues.
As for your issue with product limits and delivery times, I understand how this has impacted your operations. Our team is now working on this to ensure that our app functions correctly and meets your needs without requiring an unnecessary upgrade.
I deeply regret that you feel the need to uninstall our app and explore other options. Your satisfaction is our top priority, and we would hate to see you go. If you're willing to give us another chance, I'd like to offer you a complimentary extension of your current plan to ensure we resolve these issues to your satisfaction.
Please let me know if there's anything else we can do to assist you. I am committed to making this right and hope to restore your faith in our app and service.
Thank you again for your valuable feedback.
Best Regards,
Kim|EDDer Support Team
funktioniert, der support reagiert schnell und effizient.
Super um den deutschen gesetzlichen Lieferzeitregelungen gerecht zu werden.
Verwende die app jetzt schon länger als ein Jahr, alles top.
Vielen Dank, dass Sie sich die Zeit genommen haben, eine so tolle Bewertung zu hinterlassen! Wir freuen uns, dass Sie mit dem Service zufrieden sind. Solches Feedback motiviert uns, unsere Services weiter zu verbessern. Wir freuen uns sehr über Ihre freundlichen Worte.
Bitte wenden Sie sich jederzeit an uns, wenn Sie Unterstützung benötigen oder Ideen und Vorschläge haben, wie wir die Plattform weiterentwickeln können. Wir sind rund um die Uhr für Sie da.
Wir sind immer auf der Suche nach Möglichkeiten, unsere Produkte zu verbessern und für alle Benutzer nützlich zu machen.
Nochmals vielen Dank für Ihre netten Worte!
Mit freundlichen Grüßen
Emma
EDDer Kundensupport von Channelwill
Support
Channelwill can answer any questions you have about EDDer: Estimated Delivery Date.
Developer
Resources
Launched
October 29, 2020
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