The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
I use this app to put the estimated delivery time on the product page, and it work perfectly, hopefully it can be automated to eta from Ali express.
You Simply Sparkle
This App has potential but we had quite a few problems initially, which really frustrated us. However they did rectify those issues eventually, which was great! However the delivery information suddenly stopped showing on our site for no apparent reason. We sent many emails (over the period of one week) to highlight the problem but there has been no response to date. This is appalling customer service and we are VERY disappointed. This wasted our precious time and caused problems for our business, so we just deleted the App. and found a new one!!
Thank you for bringing this to our attention, customer feedback matters the most to us and we’re sorry for the missing and your bad experience.
We rechecked the ticket and found that some were sent to a wrong box. And the custom code configuration for the theme will be recovered by the Shopify limit. You can restart it with a simple step. Sorry we didn't inform this.
Thanks once again for the feedback, and I hope you'll consider trying the app again. Of course if you'd like assistance please don't hesitate to contact support directly :)
Very adequate app. Easy to use, and does the job well. Plus the developers are motivated to keep working on it to make it better
Life In Motion
We encountered issue recently with the non-display of the Estimated Delivery Date message functionality when viewed from mobile on our store. However, it worked well when accessed from desktop. We engaged the support team with very fast responsive customer service. Bravo to the support team, namely CC and the developer, Yu in helping us to resolve the issue within a very short period of time. Much appreciated.
Great app but what is even greater than the app itself is the customer service.
It's hard to find an efficient and fast one but ETA is really amazing for that.
Thank you guys you're the best !!!
Endless problems with this app. The dates are totally incorrect (even though set up correctly), some products with the same ETA date configuration show differently or the ETA dates are missing entirely. Support responds once and then not again.
We always care about your experience of using the app. Also, we understand that it is unhappy to have troubles when trying it on your store.
So one of our supports keep trying to reach you to help you set it up. Haven' t hear from you yet. Kindly check the email and and tell us the details. Then we can try our best to help you.
La Machine Cycle Club
Great! Had a problem and it was fixed really fast. Thanks for that. Really appreciate the swift support.
All Day Modern
This app really helps me give the customer an estimated shipping time based on specific products, collections, or the whole website. Having the estimated shipping on the product page, shopping cart, & checkout will definitely increase my sales.
AWESOME APP! AWESOME Support too! Perfect match! I recommend 120%. They provide me all the support i needed to enable the app and make it work.
Hey, thanks for your review, which motivates us to offer better customer service to customers like you^ - ^
Besides, we really appreciate your feedback, advice. They really matters to us and help us improve our product.
Finally, thanks you for being one of our customers. If you have any further questions, feedback, please just let us know.
It's a good app. It's very helpful to my store, and it's simple and direct to use. I'm very optimistic about this app, and the customer service response speed is very fast