Reviews (294)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing the shopping experience by providing clear shipping information, which builds customer trust and complies with delivery regulations. It offers customizable delivery dates based on customer location and integrates across product, cart, and checkout pages. Both free and paid plans are available. Merchants commend the quick, efficient customer support and the ease of setup.

October 17, 2024

This app is an excellent tool for displaying shipping information clearly to users, making the entire shopping experience more transparent and smooth. I recently switched to a new theme and encountered a small issue with the app's integration. However, their support team went above and beyond to assist me. They responded quickly and worked with me to resolve the problem within just 30 minutes! ...

Divinus Furniture
Canada
3 days using the app
Channelwill replied October 20, 2024

Thank you for leaving an amazing review! We're very proud to hear that you are happy with the support you received. We really appreciate your feedback, we are committed to ...

November 18, 2024

nice

Besontique
Germany
Over 2 years using the app
Channelwill replied November 21, 2024

Thank you so much for taking the time to leave us 5-stars! We are delighted that you're happy with the app. We really appreciate your feedback, as we always try to improve ...

December 30, 2024

Good

Rotai
United Arab Emirates
About 22 hours using the app
Channelwill replied January 5, 2025

Thank you so much for taking the time to leave 5 stars! We are delighted that you're happy with the app. We really appreciate your feedback as we continue to try to provide ...

Edited May 31, 2024

I don't like the feature because it take into account your Draft products and counts them as live products, also it limits you. I have the Pro Plan which is supposed to allow you up to 1,000 products. I don't have a 1,000 products but the app takes into account my draft products and collections that are draft so it counts against your quota. Also, customer service is good but it takes to long for ...

The Nichole Collection
United States
About 2 years using the app
Channelwill replied May 29, 2024

Dear The Nichole Collection,

I hope this email finds you well. This is Kim from the EDDer Support Team. Thank you for sharing your detailed feedback. I'm truly sorry to hear ...

Edited April 29, 2024

I have been constantly having issues with it displaying the ETA on products. I have been using this app for 2 years and am constantly having to reach out to support for the same issues time and time again. It's not as seamless as it presented. It is a good application.. when it actually works. Although Kim from the EDDer Support Team has responded, still not response back from multiple emails ...

Dolce Mateo Wigs
United States
Over 2 years using the app
Channelwill replied April 16, 2024

Hello There,

This is Kim from the EDDer Support Team. Thank you for sharing your feedback regarding your experience with our app. We sincerely apologize for the recurring ...

Edited July 24, 2024

Great customer service, Emma helped me resolve my issues very quickly. I highly recommend this app.

Paramedic Flash
United States
About 1 year using the app
Channelwill replied April 26, 2024

We highly appreciate your positive feedback! 😊 We're glad to hear that problems you have encountered have been resolved! If you have any further questions or concerns, feel ...

March 13, 2024

5 stars for the support staff Nova. Super helpful and quick to address our problem!

Fortella
United States
Over 1 year using the app
Channelwill replied March 15, 2024

Thank you for your excellent rating to our Customer Support Nona. We are extremely happy to hear that she is super helpful and addressed your problem quickly! If ever you ...

August 1, 2024

very good service from these people

NewHall Watches
United Kingdom
28 days using the app
Channelwill replied August 5, 2024

Thank you so much for leaving an amazing review! We're very proud to hear that you are happy with the support, we really appreciate your feedback. We are committed to ...

March 5, 2024

This app is very user-friendly and affordable. The customer service is top-notch, responding promptly to any queries. I highly recommend giving this app a try!

AIGC-DTG
Hong Kong SAR
6 months using the app
Channelwill replied March 6, 2024

Thank you for the positive feedback! 😊 We're thrilled to hear that you found our app user-friendly and affordable! As well as our customer support responsive and excellent! ...

August 5, 2024

great tool

SellQuicky
Pakistan
4 months using the app
Channelwill replied August 7, 2024

Thank you very much for the nice review! 🌟 We are glad that you are happy with the APP. Your feedback is very valuable to us to keep high standards to the services that we ...