Reviews (292)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the shopping experience by providing clear and reliable shipping information, which builds customer trust. It's easy to set up and integrates well with various themes, offering robust customization options for displaying delivery dates based on customer location. The user-friendly interface and reliable performance are complemented by exceptional customer support, making it a valuable tool for improving delivery transparency and service.

December 26, 2023

helped me a lot with dates to build trust, highly recommend

BlueRhinoHomes
Australia
13 days using the app
Channelwill replied December 27, 2023

We value your opinion tremendously, and we are keen to understand any aspects where you may not be fully satisfied. If you have a moment, we would greatly appreciate the opportunity to discuss your experience in more detail. Your insights are invaluable to us, and by sharing your thoughts, you contribute significantly to the enhancement of our app.

Your feedback aids us in identifying areas for improvement, and it goes a long way in ensuring that other users, like yourself, can enjoy a seamless and satisfying experience. We appreciate your time and look forward to hearing from you. Thank you for being a valued part of the App Success. 🙏

Best Regards,
Nona|EDDer Team

December 24, 2023

Good app and best functions. Highly recommended

Amazephyr Hub
United States
3 months using the app
Channelwill replied December 27, 2023

Thank you for your positive feedback! 🌟 We're thrilled to hear that you find our app useful and appreciate the best-in-class functions. Your recommendation means a lot to us! 🚀 If you have any suggestions or further comments, feel free to share. Happy using! 😊👍

Best Regards,
Sophie|ETA Support Team

July 18, 2024

Perfecto, funciona tal y como se explica y queda muy bien situado en la página de producto. Gracias!

Kimondo
Spain
3 days using the app
Channelwill replied July 21, 2024

Gracias por su magnífico comentario. Estamos encantados de saber que nuestra aplicación funciona perfectamente para usted y está bien situada en su página de producto. Su satisfacción es nuestra máxima prioridad y nos alegra saber que hemos cumplido sus expectativas. Si tienes más preguntas o necesitas ayuda, no dudes en ponerte en contacto con nosotros. Estamos aquí para ayudarle.

Un cordial saludo,

Kim|Equipo de soporte de EDDer

Traducción realizada con la versión gratuita del traductor DeepL.com

April 17, 2024

great app

Pro Numb Tattoo numbing spray
United States
7 months using the app
Channelwill replied April 19, 2024

Thank you for the positive feedback! 😊 We're happy to hear that you're happy with the app! If you have any further questions or concerns, feel free to reach out to us. Thank you for using the platform! 👍🚀

Best Regards,
Emma
EDDer Customer Support

April 11, 2024

Fantastic and easy to use

Masculine Man
United States
20 days using the app
Channelwill replied April 13, 2024

Thank you for the positive feedback! 😊 We're thrilled to hear that you found our app fantastic and easy to use! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀

Best Regards,
Kim
EDDer Customer Support 🌟

April 29, 2024

2nd delivery date app in a row with an annoying error banner at the top this time "This app is taking a while to load. If you are not automatically redirected, click to open the app now. Learn more"

Are both of these done by the same developer literally both exactly the same pricing tiers and errors, unnecessary complexity of the app

Alexandra Designs
United Kingdom
15 minutes using the app
Channelwill replied April 30, 2024

Dear Alexandra Designs,

Thank you for sharing your feedback regarding your experience with our app. We sincerely apologize for the inconvenience caused by the error banner you encountered. We understand how frustrating it can be to encounter such issues, and we want to assure you that we take your feedback seriously.

Upon reviewing your comments, we'd like to address your concerns:

Error Banner: We apologize for any frustration caused by the error banner you mentioned. We are aware of this issue and are actively working on resolving it to ensure a smoother user experience for all our customers.
Developer and Pricing Tiers: We understand your concern regarding the similarity between our app and another you've encountered. However, please rest assured that our development team is dedicated to continuously improving our app's performance and addressing any issues that arise.
App Complexity: We acknowledge your feedback regarding the complexity of our app. Our goal is to provide a user-friendly experience, and we are continually striving to simplify our app's interface while maintaining its functionality.
We appreciate your patience and understanding as we work to address these issues. Your feedback is invaluable to us, and it helps us identify areas for improvement to enhance the overall user experience.

If you encounter any further issues or have any additional feedback to share, please don't hesitate to reach out to our support team. We're here to assist you and ensure that your experience with our app meets your expectations.

Thank you for bringing these concerns to our attention, and we apologize for any inconvenience caused. We're committed to resolving these issues promptly and providing you with a seamless experience moving forward.

Best regards,

Kim|EDDer Support Team

June 21, 2024

Great support

Bonkaso
India
About 4 hours using the app
Channelwill replied June 23, 2024

Hello There,

I hope this message finds you well. Thank you so much for taking the time to leave us a 4-star review! We’re thrilled to hear that you had a positive experience with our service. I'm reaching out to address the concerns you've raised regarding your recent experience with our product/service.

Our goal is to provide an exceptional experience for all our customers, and we would like to know which part you would like us to improve. We value your business and would like the opportunity to resolve your concerns promptly.

Please feel free to reply to this email anytime. We are here to assist you and would like to know about your thoughts and feedback.

Thank you for your support. We look forward to more valuable opportunities to better assist you.

January 9, 2024

good

Solvmula
Israel
3 months using the app
Channelwill replied January 13, 2024

Thank you for your positive feedback! 🌟 We're thrilled to hear that you find our app good for usage. If you have any questions, suggestions or further comments, please feel free to reach us. Happy using! 😊

Best Regards,
Kim|EDDer Team

April 16, 2024

exelente app ,la recomiendo.

Cinzety
Chile
About 2 months using the app
Channelwill replied April 17, 2024

Muchas gracias por tu brillante reseña! Estamos encantados de saber que nuestra aplicación le parece excelente y apreciamos su recomendación. Estamos comprometidos a brindarle la mejor experiencia posible y agradecemos su apoyo. Si alguna vez tiene alguna pregunta o necesita ayuda, no dude en comunicarse. ¡Gracias de nuevo por elegir nuestra aplicación!

Atentamente,

Kim|Equipo de soporte de EDDer

February 13, 2024

good

Empress Elegancee
United Kingdom
10 days using the app
Channelwill replied February 18, 2024

Thank you for the positive feedback! 😊 We're thrilled to hear that you had a good experience. If you have any suggestions or if there's anything specific you enjoyed, feel free to share! 🌟#HappyCustomer

Best Regards,
Sophie|EDDer Team