Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its accurate delivery estimates and high customization, allowing tailored delivery dates based on customer location and product type. It's user-friendly, easy to install, and compatible with various store themes. Particularly beneficial for stores with a large catalogue, it displays delivery times at checkout, streamlining order fulfillment. Its affordability and value, even on the free plan, are praised. The customer support team is noted for their quick and efficient responses.

April 11, 2024

Fantastic and easy to use

Masculine Man
United States
12 minutes using the app
Channelwill replied April 13, 2024

Thank you for the positive feedback! 😊 We're thrilled to hear that you found our app fantastic and easy to use! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀

Best Regards,
Kim
EDDer Customer Support 🌟

Edited November 2, 2023

Very Easy to use, I could set up the estimated delivery time in under 2 minutes. I had an error and the team helped me out very quickly
Would recommend!

Printypics
Germany
10 months using the app
October 31, 2023

Thank you very much, great job . Very fast and patient support and help.

D O M I N A N T A
United States
13 days using the app
Channelwill replied November 2, 2023

🙌 Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service. 😊 Our team is always here to provide fast and patient support whenever you need it. If you ever have more questions or need assistance, feel free to reach out. We appreciate your feedback! 👏🌟
-Sophie💗

August 18, 2023

Awesome app. Very useful and fast to reply customer service. Overall a great app and would recommend it to anyone looking for an estimated delivery app.

Truemont™️
Canada
8 months using the app
Channelwill replied August 21, 2023

Thank you for your kind words about our app and customer service! We are thrilled to hear that you find it useful and efficient. Your recommendation means a lot to us. If you have any further questions or feedback, please don't hesitate to reach out.

-Joewelyn🌹

August 25, 2023

I had the pleasure of interacting with Sophie from ETA, and I must express my sincere appreciation for her exceptional assistance. Sophie's level of support went above and beyond, and she expertly addressed all of my inquiries with patience and clarity.

Her dedication to ensuring that my questions were thoroughly answered truly stood out. Sophie's professionalism and warmth created an environment where I felt valued as a customer. Her in-depth knowledge of the products and services provided by ETA further enhanced my experience.

I am genuinely grateful for Sophie's outstanding customer service. It's not often that one encounters such a skilled and personable representative. Her assistance transformed what could have been a mundane interaction into a delightful and informative experience.

Kudos to Sophie for exemplifying what exceptional customer service should be. Her dedication to excellence is a testament to ETA's commitment to its customers. I look forward to future interactions with the assurance that I'll be met with the same level of expertise and courtesy.

Thank you, Sophie, for making my experience with ETA truly exceptional.

Pawffect Corner
Canada
About 2 months using the app
Channelwill replied August 27, 2023

Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Sophie provided exceptional assistance and went above and beyond to address all of your inquiries with patience and clarity. We're glad that her professionalism and warmth created a positive experience for you. We appreciate your kind words and will make sure to pass them along to Sophie and the rest of our team. Thank you for choosing ETA and we look forward to providing you with excellent service in the future.

-Joewelyn🌹

October 2, 2023

ETA was very simple to set up and it’s looking great! I like all of the customization options they offer and also the option to set the delivery date based on the customer’s location. It was exactly what I’ve been looking for!

We had a minor issue because the centering wasn’t working properly, but they solved it very quickly. The customer service is amazing, we got the response immediately even on the free plan, thank you Sophie and Mariadel.

If you need an estimated delivery banner app, this is it, you don’t need to look any further. :)

Bull Terrier World
United States
2 days using the app
Channelwill replied October 7, 2023

I'm so glad to hear that you had a positive experience with ETA! 💗💗It sounds like their customization options and delivery date feature were very helpful for your needs. And it's great to hear that their customer service was able to quickly resolve any issues you encountered. 🤗🤗 Thank you for sharing your feedback!
-nona🤗

November 20, 2023

It was amazing, Great customer service, fast response, they did what exactly I wanted to do

STARWART
Canada
About 2 hours using the app
Channelwill replied November 22, 2023

Thank you for your glowing review! We're thrilled to hear that you had an amazing experience with our product and that our customer service team was able to meet your needs quickly and efficiently. 🤗We always strive to provide the best possible service to our customers, so it's great to hear that we hit the mark. If there's anything else we can do to improve your experience, please don't hesitate to let us know. Thank you again for your feedback! 💞
Best Regards,
Nona|ETA Support Team

May 23, 2023

It's a great app with lots of customization on cart page and checkout page. You can go for it.......

Foundation Gift
India
Over 1 year using the app
August 28, 2023

its a nice appp ...great support team ..helped fast for any changes ...using it from very long for showing estimated delivery date ..thanks

pantryplush
India
About 1 month using the app
Channelwill replied September 1, 2023

Thank you for your kind review! We're thrilled to hear that you find our app nice and that our support team was able to assist you quickly with any changes you needed. We understand the importance of accurate estimated delivery dates and we're glad to hear that our app has been helpful to you for a long time. Thank you for choosing our company and for taking the time to share your feedback with us!

-Joewelyn🌹

September 28, 2023

exacly the app i need does exacly what i need and is able to change diferent shipping times for diferent countries

LKtees
Spain
2 months using the app
Channelwill replied September 30, 2023

Thank you for your review! We are thrilled to hear that our app is exactly what you need and that it meets your shipping needs for different countries. We appreciate your feedback and hope to continue providing you with the best possible service in the future. 🤗💗

- Sophie🌹