Reviews (292)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing the shopping experience by providing clear and reliable shipping information, which builds customer trust. It's easy to set up and integrates well with various themes, offering robust customization options for displaying delivery dates based on customer location. The user-friendly interface and reliable performance are complemented by exceptional customer support, making it a valuable tool for improving delivery transparency and service.
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Good App. But it should have inventory based EDA functionality also.
Thank you for your positive feedback! 😊 We're thrilled to hear that you find our app good. Your suggestion about inventory-based EDA functionality is valuable, and we appreciate your input! 🚀 We're always working to improve, and your feedback helps us make the app even better. Stay tuned for updates! 🛠️✨
Best Regards,
Sophie|EDDer Team
5 stars for the support staff Nova. Super helpful and quick to address our problem!
Thank you for your excellent rating to our Customer Support Nona. We are extremely happy to hear that she is super helpful and addressed your problem quickly! If ever you have other concerns, you can always contact our team anytime!
Best Regards,
Kim|EDDer Support Team
good app and free for the most part also has difrent features and it works well and has pre sets already made for you
🌟 Thank you for your awesome review! We're thrilled to hear that you find our app good, and we're glad you appreciate the variety of features it offers. The fact that it's mostly free makes it even better! 🤑 We've worked hard to provide different presets for your convenience, and we're delighted to know it's working well for you. If you ever need assistance or have suggestions, feel free to reach out! 🚀 #HappyCustomer
Best Regards,
Sophie|EDDer Team
This app is very user-friendly and affordable. The customer service is top-notch, responding promptly to any queries. I highly recommend giving this app a try!
Thank you for the positive feedback! 😊 We're thrilled to hear that you found our app user-friendly and affordable! As well as our customer support responsive and excellent! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀
Best Regards,
Kim
EDDer Customer Support 🌟
its great
Thank you for taking the time to leave 5-stars! We are delighted that you're happy with the app. We really appreciate your feedback, we always try to improve user experience.
Feel free to contact us anytime, we are available 24/7 to provide assistance.
Thank you again!
Emma
EDDer Customer Support
Cost Effective, easy and beneficial in all means
Thank you so much for your kind words! We're thrilled to hear that you find our APP cost-effective, easy to use, and beneficial in all respects. Providing value to our users is our top priority, and we're delighted to know that our product has been able to meet your needs effectively. If you have any further feedback or suggestions for how we can continue to improve our APP, please don't hesitate to let us know. We're always looking for ways to enhance our offerings to better serve our users.
Best Regards,
Kim|EDDer Support Team
great tool
Thank you very much for the nice review! 🌟 We are glad that you are happy with the APP. Your feedback is very valuable to us to keep high standards to the services that we provide to all users.
Feel free to send us a message if you require any form of support.
We're available 24/7 to provide help. 😊👍
Thanks again!
Emma
EDDer Customer Support
Unsuitable for a German shop: I have now waited almost 5 weeks for a small error. Hours and "Stunden" were displayed alternately every second. So far nothing has been fixed. I was constantly told that it was being worked on with the highest priority, which is apparently not true. I had to uninstall it.
We are very sorry for the delay in resolving the issue you faced. Your feedback is crucial, and we're addressing the matter internally to enhance our services. We apologize for any inconvenience caused. 😿 Your experience matters to us, and we're committed to improving. To express our sincere regret, we'd like to offer you a discount on your preferred plan on our app as a compensation. Additionally, we'd appreciate the opportunity to connect with you to gather more insights and ensure a better experience.
Best regards,
Mariadel / EDDer Customer Support 💎
good app to show estimated delivery
Thank you for your kind words! We're delighted to hear that you find our app helpful for showing estimated delivery times. If you have any further feedback or suggestions for how we can improve our app, please don't hesitate to let us know. We're always looking for ways to enhance our products and services to better serve our users.
Best regards,
Kim|EDDer Support Team
awesome app, free and easy to setup
Thank you for the positive feedback! 😊 We're thrilled to hear that you found our app awesome and easy to set up! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀
Best Regards,
Kim
EDDer Customer Support 🌟