Reviews (570)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective synchronization between Shopify and Etsy, enhancing inventory management and order fulfillment. It features a user-friendly interface, easy setup, and supports bulk uploads and SKU management. The app's performance is reliable, and customer support is highly praised for its responsiveness and helpfulness, often resolving issues quickly.

February 21, 2022

Great app. Needed help with something early in the morning and to my surprise the chat was online and Darpan was a great help!

Redzone Cases
Canada
About 3 years using the app
Digital Product Labs replied February 24, 2022

Thanks for taking the time to review our app, Redzone Cases! I'm glad to hear you were able to get the help you needed.

I'll be sure to pass your comments on to Darpan and he will be thrilled that his assistance was so helpful.

February 2, 2021

Easy to use. Good customer service. Integrates with Facebook and Google. Advanced commands are helpful for customizations.

Travelpro
United States
About 3 years using the app
September 7, 2021

Easy to use plug, does the work.
If you guys could notify the shop when an order doesnt go through that would be great, so we dont have to find out when is a bit too late

gsocks
United Kingdom
Almost 3 years using the app
Digital Product Labs replied September 8, 2021

Thank you for your review, gsocks! We're happy to hear that the Etsy Integration & Sync plug is working well for you.
Also, thank you for your suggestion about notifying shops when orders don't go through! We're working on getting this implemented as soon as possible, and we appreciate the feedback.

September 9, 2022

This is NicholesGifts.onlie. I have used this app for a few months and I love it! The customer service is awesome! I highly recommend this app!

NicholesGifts
United States
Over 2 years using the app
Digital Product Labs replied September 19, 2022

Hi NicholesGifts, Thank you so much for the review. We are thrilled to know that Etsy Integration & Sync has been helpful for your requirements, and our team were able to answer you.
You can always reach out to us if you have any queries, and we will reply as soon as possible.

August 24, 2022

The app is the best I've found for putting my Shopify inventory on Etsy. It isn't perfect and honestly I'd give it four stars, but whenever I've needed assistance customer service has contacted me quickly and resolved the problem which gets it that extra star!

Kyle's Plants
United States
Over 2 years using the app
Digital Product Labs replied August 25, 2022

Hi Kyle's Plants, Thank you for your review. Providing the best possible service to our clients is our top priority. And we're super happy that you found our customer service team helpful for you.
You can always reach out to us whenever you have any questions or feedback for us, and we'll reply as soon as possible.

Edited March 23, 2023

the app has worked well for me over the past couple of years, customer service is very helpful, Surya S was especially great!

KingsPIER vintage
Canada
Over 2 years using the app
December 5, 2021

Great app. Support always super fast and responsive. Works really well. I'd recommend this to anyone that is tired of manually entering etsy sales.

Fabric of Humanity
Australia
Over 2 years using the app
Digital Product Labs replied December 6, 2021

Thank you for your review and for choosing to use our app! We're so happy that it's working well for you.

I'm glad to hear that the support team has been responsive and helpful as well, we always want to make sure those connections are a positive experience too. We're always here to help, if there's anything we can do to make it even better please don't hesitate to let us know :)

Edited May 28, 2024

Love this app. Darpan helped me set up the app with ease! Anytime I have had a technical issue- the customer service has been so friendly and fast to respond. Ten out of ten! Thank you!

Embroidery and Sage
United States
Over 2 years using the app
Digital Product Labs replied January 12, 2022

Thank you for your review Embroidery and Sage! I'm glad to hear that our team has been helpful in getting you set up with the Etsy Integration & Sync app.

If there's anything we can do to make your experience even better, please let us know. We're always looking for ways to improve our products and services so we can continue providing a great user experience.

July 22, 2019

I could not be happier with the knowledge and helpfulness of the service. Everything is great.
Thank you!

West Coast Picture Frames LLC
United States
Over 2 years using the app
November 28, 2021

Nice apps, They have amazing customer service. The apps was fairly easy to install. I highly recommned it !

Honey melon E
Malaysia
Over 2 years using the app
Digital Product Labs replied November 30, 2021

Thank you so much for your review, Honey melon E. I'm glad to hear that installation was easy and the apps are working well for you. We take customer service very seriously and we're happy to hear that our team has helped meet your needs as well!