Reviews (570)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective synchronization between Shopify and Etsy, enhancing inventory management and order fulfillment. It features a user-friendly interface, easy setup, and supports bulk uploads and SKU management. The app's performance is reliable, and customer support is highly praised for its responsiveness and helpfulness, often resolving issues quickly.

October 7, 2022

I used this app to help me with my Etsy store, Jillian was awesome! She helped me with my issue. She made sure to follow up and very patient. Thank you!

Shoetastik
United States
Over 1 year using the app
Digital Product Labs replied October 11, 2022

Hi Shoetastik, Thank you for your reply. Our team is happy to know that Jillian was able to help with the issue you had and provide the solution. We always want to provide our clients with the best possible solution and support, and we're happy that it was demonstrated.

Feel free to contact us if you need help, and we will reply as soon as possible.

October 24, 2022

Only been using the free trial, but everything was pretty easy to set up. Customer service was really proactive. I plan to continue the subscription.

TheMemoryForge
United States
Over 1 year using the app
Digital Product Labs replied October 24, 2022

Hi TheMemoryForge, Thank you for your review on Etsy Integration & Sync. We are happy to learn that you found our app easy to set up. One of our main goals is to listen to the customers and provide proactive help so they can connect Shopify and Etsy smoothly. We are glad that you found our customer service helpful, and wish to continue the subscription.

Please don't hesitate to reach out to us whenever you might have any questions, and we will reply as soon as possible.

February 9, 2022

A fantastic app! Great customer support from beginning to end of the process. Thank you Darpan for your help and go the extra mile at every stage you was very friendly, patient and helpful in helping me.

Alley
United States
Over 1 year using the app
Digital Product Labs replied February 11, 2022

Thank you for the kind words Alley! I'm so glad to hear that you've had a great experience with our team. We're always here to help and do everything we can to ensure your Etsy store is running smoothly, feel free to reach out anytime if there's anything else we can do for you.

June 21, 2021

Although I just started using this app, the feedback I received was extremely fast and helpful. Overall, it's a great app and I'm excited to use it.

Icelink
United States
Over 1 year using the app
Digital Product Labs replied June 29, 2021

Thanks for taking the time to share your feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track!

August 11, 2022

Really useful app and the support team are helpful too, quick responses on the chat or on email if no-one is available immediately. We're going to use this on several of our stores.

Home at Christmas
United Kingdom
Over 1 year using the app
Digital Product Labs replied August 18, 2022

Thank you for the feedback, Home at Christmas. I'm glad to hear that the support team has been helpful and responsive in your experience with Etsy Integration & Sync. We always appreciate hearing from customers, especially when they have a positive experience!
Please feel free to reach out anytime if there's anything else we can do for you.

January 13, 2022

Really cool apps. I would integration is very smooth and fast. Real time sync which is the most advantageous feature that I wanted. Struggled with initially with setting up but a prompt response from Fazil N. via chat message followed by a video call to do a quick demo saved me a huge amount of time. I would highly recommend this app to anyone who is planning a smooth connection between their Shopify and Etsy store. Many thanks guys.

Direct From UK
United Kingdom
Over 1 year using the app
Digital Product Labs replied January 19, 2022

Thank you for taking the time to review our Etsy Integration & Sync app Direct From UK. I'm so glad you found it easy to use and that it did what you needed!

I've passed your feedback on to our team here who will be happy to hear about your experience with Fazil N. He's an invaluable member of our team and we're grateful for his help in getting things set up quickly. Thank you again for the opportunity share this with him, he'll appreciate hearing from someone like yourself who has had a good experience working with him.

August 19, 2022

THIS APP HANDS DOWN THE BEST! We have listed our products on multiple platforms and tested many different apps for Etsy. This app is so easy to setup and use, and within 1 day we had published over 500 listings to Etsy. The developers and customer support are great too, we had a couple of questions and they got back to us within a few hours. Try this app, use it, ignore the other Etsy integration apps.

SpeedyFPV
United States
Over 1 year using the app
Digital Product Labs replied August 25, 2022

Thank you for your review SpeedyFPV. We're super glad that you find our app helpful in migrating the products over to Etsy from Shopify. That is one of our main goals; to help users save time with the uploads.
We are delighted that our support team was able to help you with the queries you had at the start.
You can always reach out to us whenever you have any questions or feedback for us, and we'll reply as soon as possible.

April 11, 2023

Good app. Support is helpful, and reliable. Sometimes can have hiccups with syncing, but its always fixed within a couple hours.

WoodBlank.com
United States
Over 1 year using the app
August 2, 2023

Great help. Better with a person. Especially when they are knowledgeable! Surya was good to work with and very patient.

Xspel Designs - Heart Warmth
United States
Over 1 year using the app
December 13, 2022

Easy App to use. Surya helped with a few problems with my upload. Excellent customer service! Thank you.

Balsamroot Jewelry
United States
Over 1 year using the app