Reviews (554)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and efficient syncing between Shopify and Etsy, improving inventory management and operational efficiency. The customer support, particularly from team members like Surya, Nirmal, and Pratik, is frequently highlighted for its responsiveness and helpfulness. Features such as bulk uploading and real-time syncing are especially beneficial for merchants with large product inventories. Additionally, the proactive customer service and comprehensive training sessions, including demo calls, are valued for helping merchants maximize the app’s benefits.

February 8, 2023

I have used some integration apps to sync my products for open marketplaces.
Especially for Etsy marketplace, you may want to try this app because their customer service is very responsive, helpful, supportive, and outstanding.
I had some product sync issues because I have 6K+ products but Surya and Jillian helped me to address the issues quickly with support from their developer team.
Very easy to use!

ShopUntilHappy
United States
9 months using the app
February 25, 2023

A very good app, although there are many small problems, but the staff will help me solve them as soon as possible.

CASEHZ
Italy
9 months using the app
Edited August 2, 2021

Easy to use. Get your products on Etsy really quickly in batches. I don't understand the 1 star review people, really this is so easy lol. Simple video to help if needed and awesome customer service. Nice to see an app on shopify work smoothly and still have great support just in case.

Serious-Play Scenics
United Kingdom
9 months using the app
Digital Product Labs replied August 2, 2021

Thanks for taking the time to share your thoughts and honest feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track!

January 30, 2023

Surya and Sushan were amazing! Thank you for the outstanding response and help! My store was back up and running within minutes!

cuddlehobo
United States
8 months using the app
April 18, 2019

I am thrilled to have this app to move my 900+ items over to Etsy! Looks like they are making improvements, but what they have now is perfectly suited to do the job! I was a little confused when I started the transfer, but someone was available on webchat right away to walk me through. It's super easy--I'm just an airhead, admittedly. Thanks for the great work, guys!

PlannerChickDesigns
United States
8 months using the app
Digital Product Labs replied May 8, 2019

Thank you for your review and let us know in case of any further concerns and issues. Remember we are just an Email away from you.

November 20, 2018

I've used this app to help to send the products to shareable affiliates . Initially I had little bit difficulty to use their app but their support team excelled my expectation and did awesome job .

Highly recommended and awesome support team.

ourgadgetstore
Nepal
8 months using the app
September 8, 2022

It is probably one of the easier apps to integrate with Esty! Very good customer service and fast help when needed!

PipPosh
United States
8 months using the app
Digital Product Labs replied September 19, 2022

Hi PipPosh. Thank you for taking the time to write the review. We are super happy that our support team was able to help you with the setup. It's always great to hear that we are able to help our clients.
You can always contact us whenever you have any questions or feedback.

July 15, 2023

This app does exactly what I need it to do, it syncs my etsy and shopify products. And there is live chat support that is very helpful!

LaromaCandleShop
United States
8 months using the app
June 20, 2023

I would highly recommend this app. It made syncing my Shopify products to Etsy so much easier and creates a seamless synergy between the two sales channels. The live customer support was particularly helpful. Customer agent, Nirmal Shrestha, guided me through the process on a shared screen when I had one specific question in particular which I found most helpful. He was comprehensive, patient and clear in his advice on how best to manage the shipping component.
I feel comfortable using the app knowing that I have live support so close to hand and look forward to further exploring the app. 5 stars

Coco Fine Foods
United States
8 months using the app
April 30, 2022

This app is the best app i have used, tried so so many but.... simple and easy and the customer service is 1000/10 this is coming from someone who hardly writes reviews but this is so deserved. its a great app and saves me hours uploading, keeps all of my inventory sinked and notifies me when i get etsy sales on shopify tooo. i cannot reccomend enough !!

Not In Your Wardrobe™
United Kingdom
8 months using the app
Digital Product Labs replied May 10, 2022

Thank you for your review. We're so happy to hear that our app is making it easier for you to sell on both Shopify and Etsy while keeping track of your sales. Providing the best possible service to our clients is our top priority. And we're super happy that you found our customer service team helpful for you.
You can always reach out to us whenever you have any questions or feedback for us and we'll reply as soon as possible.