Reviews (571)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective synchronization between Shopify and Etsy, enhancing inventory management and order fulfillment. It features a user-friendly interface, easy setup, and supports bulk uploads and SKU management. The app's performance is reliable, and customer support is highly praised for its responsiveness and helpfulness, often resolving issues quickly.

January 26, 2023

The best app and so wonderfully helpful is the staff! Walked me though my setup on Etsy so that I could understand. I love this app I have also increased SALES!

Clair's Corner
United States
5 months using the app
August 3, 2021

Highly Recommend this company. They are new but their tech support is awesome! I love the live chat feature. Darpan helped me out as a new user and he was able to guide me remotely via Google Meet to how to use the app. Great customer service is so appreciated since it's rare nowadays.

I LOVE PLANNERS
United States
5 months using the app
Digital Product Labs replied August 3, 2021

Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track!

August 24, 2022

It has been a life saver! I no longer have to go back and fourth between the two platforms. I have ran into a few issues, but every time I simply click to chat and have the pleasure of speaking with Surya S. a few times now. Very patient, knowledgeable and helps walk me through until my issues are resolved! Would recommend.

Beyond Blank Spaces
United States
5 months using the app
Digital Product Labs replied August 25, 2022

Hi Beyond Blank Spaces. Thank you so much for your review. We love hearing feedback from our customers, and it's always rewarding when we can make a customer's day with an easy fix.

Thank you for taking the time to share your experience with us--we really appreciate it.

October 6, 2021

Absolutely fantastic service!!! Got help straight away when needed to help me export listings. Darpan was brilliant and I couldn't recommend higher.. Fantastic!

MAMÁ + BEBÉ
Australia
5 months using the app
Digital Product Labs replied October 6, 2021

Thank you so much for your review and feedback. I'm glad to hear we were able to help you with exporting your listings!
I will pass on this feedback to our team, they'll be delighted to know that their service is appreciated.

June 22, 2021

omg. i love the customer service. very outgoing. very smart and love his work. the app is really great and so far, it is amazing.

respect my hustle
United States
5 months using the app
Digital Product Labs replied June 29, 2021

Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and glad you feel we're on the right track!

May 22, 2023

I spoke with Nirmal absolutely amazing help, called me straight back with a screen share to guide me when I struggled with something. Clear and polite saving me loads of valuable time. really appreciate your help and support. Thank you

My Store
United Kingdom
5 months using the app
April 20, 2023

I recently started using Etsy Integration & Sync - DPL for Shopify to manage my Etsy and Shopify stores, and I have to say, it's been fantastic. One of my favorite features is the automatic inventory sync between Etsy and Shopify. I don't have to worry about accidentally overselling items, which saves me a lot of time managing my stock levels. The customizable listing templates and automatic order fulfillment are also great features that have made managing my stores much more efficient. The customer service provided by the app has been exceptional. Whenever I have a question or issue, the support team is quick to respond and always helpful. The documentation and knowledge base provided by the app is also helpful in troubleshooting any problems I encounter. Overall, I would highly recommend Etsy Integration & Sync - DPL for Shopify to anyone selling on both Etsy and Shopify. It's an excellent tool that simplifies the process of managing multiple online stores and improves the efficiency of your business operations.

Ink & Thread
United States
5 months using the app
November 20, 2024

very good support assisted me right away and helped solve problem within mins.

Whirl Prints
United States
November 20, 2024

it was good confusing on my part

Nexware Designs
United Kingdom
May 29, 2023

The app is very easy to use. Customer support is great and efficient. Surya is an expert who helps me to solve the problem immediately.

JW Creative Printing
United States
5 months using the app