Reviews (571)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective synchronization between Shopify and Etsy, enhancing inventory management and order fulfillment. It features a user-friendly interface, easy setup, and supports bulk uploads and SKU management. The app's performance is reliable, and customer support is highly praised for its responsiveness and helpfulness, often resolving issues quickly.

May 4, 2022

Ich nutze die App von Digi Product Labs, um meine Shopify-Artikel auch bei Etsy anzubieten, da ich handbedruckte Kleidungsstücke in meinem Shop verkaufe. Kabin und Jeevan vom Kunden-Support haben sich viel Zeit genommen, um mit mir jedes kleine Detail zu besprechen und all meine Probleme zu lösen. Sie sind sehr höflich und kulant mit ihren Kunden. Kann ich empfehlen!

Kiss The Wall
Germany
2 months using the app
Digital Product Labs replied May 10, 2022

Thank you for your wonderful review/feedback. Providing the best possible service to our clients is our top priority. And we're super happy that you found Kabin and Jeevan helpful to you.
You can always reach out to us whenever you have any questions or feedback for us and we'll reply as soon as possible.

May 23, 2022

This app has been wonderful! It helped me easily sync all of my products so now I no longer have to manually change inventory quantities. I had a bit of a issue understanding a few things at first but i reached out to customer service which is 24/7 on the weekdays, the customer service rep answered all of my questions and explained things to me thoroughly & quickly. I would definitely recommend this app!

Beauty Over Basix
United States
2 months using the app
Digital Product Labs replied June 9, 2022

Thank you, Beauty Over Basix, for your review and kind words about our app! I'm glad it has been helpful to you. We work hard to make it easy for our customers, so we have a team of experts available 24/7 via live chat and email support.

I'll make sure the team hears your feedback as well and thanks again for taking the time to write a review!

November 9, 2023

The app is very easy to use and the customer service is very good. Highly recommend.

Hismile™
Vietnam
2 months using the app
September 7, 2023

Seems to work perfect so far & excellent customer support. After my inquiry they even added German Umlaute so I can import my Etsy listing with absolut 0 afterwork. Really great !

Papa Holzbär
Germany
2 months using the app
August 15, 2022

Happy customer with this app, i use it with both of my shopify stores. Very easy to use and a great price compared to other available apps.

Ruby And Saige
Australia
2 months using the app
Digital Product Labs replied August 18, 2022

Hi Ruby And Saige, thank you for taking the time to review our Etsy Integration & Sync app. We're glad that you find the functionality in our app helpful.

Edited March 2, 2023

Suryan S. did an exceptional job solving my issues, very glad he was there to help! He has helped a few times as I'm getting to know the app. Very happy with service and app so far. Thank you!

Native Lands Clothing Company LLC
United States
2 months using the app
Edited August 23, 2022

This is a great app! Darpan, the online support agent, responded so quickly to my questions. Very helpful. Thank you for this wonderful service! Will gladly recommend this app. Appreciate it!

RareRoom
Japan
2 months using the app
Digital Product Labs replied August 25, 2022

Thank you for your review RareRoom! I'm so glad to hear that Darpan was able to answer the questions you had.
If there's ever anything we can do in the future, please don't hesitate to reach out :)

January 25, 2023

I'm extremely impressed with the functionality of this app and the customer service I received. Navigating the technical side can be tricky and this app solved everything and made the process quite transparent and easy to use.
In addition, the real-time customer service was excellent and I was impressed that they went above and beyond to insure my questions were resolved. Would definitely recommend!!

Happy Place Creations
United States
2 months using the app
February 3, 2022

I just set up the app, had a few issues but the team were really helpful and got me underway. Thanks

Feathers and Stone
New Zealand
2 months using the app
Digital Product Labs replied February 8, 2022

Thank you for the kind words and the opportunity to help! I am really glad we were able to get you up and running with our app. We hope that it continues to be a valuable asset in your business. If there is anything we can do, please don't hesitate to reach out.

September 2, 2019

Needed to create a datafeed from Shopify to ShareAsale and they helped me do just that. Chat was fast and easy. My first upload to ShareAsale and we will see how accurate the upload is.

KYA swim
United States
2 months using the app