Reviews (570)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective synchronization between Shopify and Etsy, enhancing inventory management and order fulfillment. It features a user-friendly interface, easy setup, and supports bulk uploads and SKU management. The app's performance is reliable, and customer support is highly praised for its responsiveness and helpfulness, often resolving issues quickly.

February 23, 2022

Tried several apps that link Shopify and Etsy and in my opinion, this is the best one. The functionality is excellent, especially for the price! It does everything we need it to do and more. I particularly like how it lets you select what you want to sync, from product level right down to whether the app replaces titles/images/prices on Etsy or not when it's updated in Shopify. You can also choose for it to sync orders and inventory, just inventory or neither; which helps us in our slightly unconventional setup. I also like that you can set defaults for the required Etsy fields, so you don't have to then go and do lots of work in Etsy on each SKU like with some other apps. You can also upload to Etsy as Drafts (which you can then edit in Etsy) or as Active listings. Support are also really helpful, an instant response on chat when they're online and email for when they're not.

The Cracker Company
United Kingdom
6 days using the app
Digital Product Labs replied February 24, 2022

Wow, thank you for taking the time to share your experience with Etsy Integration & Sync! I'm so glad it has been a smooth and successful transition for you.

I'll be sure to pass along your feedback about how easy it is to sync settings across Shopify and Etsy. It sounds like this will help make things even easier in the future as we continue to add features that simplify the process of managing both stores at once.

Edited June 10, 2019

Seems to be working well and the support is 100% helping every time I get stuck. good app would recommend.

Lazy Baby
United Kingdom
6 days using the app
July 1, 2022

This is a great app with great functionalities. Right now it is mainly focused on those who have a shopify store as their main hub and an etsy store second. So all the updates for listings (quantities, description, etc) has to be done on shopify which will be synced to etsy. Any order on etsy will be synced back to shopify through order syncing. Hoping they will have two way sync enables soon so that edits from etsy can be reflected on shopify.

Bridalglamourcanada
Canada
6 days using the app
Digital Product Labs replied July 3, 2022

Hi Bridalglamourcanada, thank you for taking the time to review our Etsy Integration & Sync app. We're glad that you find the functionality in our app helpful.
Also, the feedback you have provided regarding the two-way sync is crucial to us. We will start researching it and how we can implement it. We'll reach out to you as soon as it is available.

July 30, 2019

it ok for me,i was supported quickly
and it easy when you get use to it,overall it ok
will recommend

2doves
United Kingdom
6 days using the app
September 13, 2021

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shopbongroups1
Vietnam
4 months using the app
Digital Product Labs replied September 15, 2021

Like every Shopify app you can simply cancel it by removing it from the installed app section. We notified you per email as well so we are not understanding why you place a 1 star review here.

July 13, 2022

App worked great to sync my Etsy store with my Shopify Store. I have only stopped using it because I am trying to steer away from Etsy due to their increasing fees.

JeannieCustomEmbroidery
United States
5 months using the app
Digital Product Labs replied July 21, 2022

Hi JeannieCustomEmbroidery, Thank you for your feedback. We are glad our app worked for you in syncing to the Etsy store.
We can understand your concerns and respect your decision. Please do let us know if you wish to resume selling on Etsy, and we will be more than happy to help.

Edited March 20, 2022

Despite the fact that the description f this app claims “real time sync” of orders and inventory, this has never worked for me in real time. I sell on Etsy and Shopify and want this app to keep my inventory between the stores in sync so I don’t oversell a product. After reaching out I was told “ Every 10-15 minutes, our app syncs. We currently do not have live syncing, but we are working on it for the future. When you make changes in Shopify, syncing will take approximately 10-15 minutes, and if it takes longer, you are always free to contact us.” I have yet to receive a follow up response. Is this app straight up deceiving customers with their description that it syncs in real time? If I could give zero stars I could, and I will be following up with Shopify regarding their false advertising.

Northern Baby Goods
Canada
4 months using the app
Digital Product Labs replied March 17, 2022

The review is not reflecting accurate information about our app. The syncs are real time, which means data is processed as soon as it's received. Depending on the volume, response time of Shopify and Etsy it can be processed in seconds up to a few minutes.
We have reached out several times to Northern Baby Goods but unfortunately we could not convey these insights.

In case you're open for it we are happy to restart your trail give you a swift onboarding experience.

May 29, 2019

Excellent service and Rudra was outstanding. He is a great worker and understands about problem and has a awesome working morale. He guided me through step by step, very kind and helpful. Thanks Rudra. SK

Shrinika
United Kingdom
5 days using the app
March 17, 2023

App is just okay. It doesn't automatically update your Esty items, and to try and figure out how to update the items is very challenging. There solution is to have another DEMO call. Tech support just won't help you get what you need done. Not the best app.

ZSPEC Design LLC
United States
5 months using the app
April 8, 2020

Just started to use the app, and had a problem because of my mistake. But support helped me and now all works perfectly. Good app, recommended.

Shoo Store
Lithuania
5 days using the app