Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless product integration from Shopify to Etsy, praising its user-friendly interface and real-time inventory sync. It's appreciated for handling high order volumes, supporting bulk product addition, and automatic order fulfillment. The customer support is valued for their prompt and knowledgeable assistance. Merchants also highlight its cost-effectiveness and efficient management and synchronization of products between platforms.

February 12, 2023

This app is great, Surya linked everything for us with the integration between shopify and etsy and it worked flawsley.

Really happy we went with this app as it is 1/2 the price of competitors but just as good, if not better.

Look forward to these guys bringing out app for eBay intergration.

Many thanks, keep up the good work.

Izabela Peters
United Kingdom
About 1 hour using the app
Edited May 11, 2022

This app does not work if you already have products on Etsy and if they have variations that do not exactly or precisely match the ones on Shopify. Also if you do not have SKUs on Etsy that would match with the ones on Shopify, this app will not be able to sync your products. However, they do respond very quickly if you need assistance. Since we had hundreds of products without SKUs on Etsy, we were not able to use this app.

South Horizon
United States
About 1 hour using the app
Digital Product Labs replied May 14, 2022

Hi South Horizon. Thank you for your review. We're sad that we couldn't meet the specific requirements you had, but we are grateful for the feedback you had for us. We've noted it down and will indeed work on it as it makes our app useful to more users such as you. We'll reach out to you once we offer exactly what you are looking for.

August 19, 2021

ABSOLUTELY AMAZING CUSTOMER SERVICE!! PLEASE DOWNLOAD THIS APP IT WILL SAVE YOU HOURS! KABIN WAS A DELIGHT TO WORK WITH! THANK YOU AGAIN

Ocean Babe Swimwear
United States
About 1 hour using the app
Digital Product Labs replied August 24, 2021

Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track!

December 5, 2022

This app is great. I was having a little difficulty using it at first, but their customer service is amazing! Jillian helped me - she is great!

Freedom Rocks Shop
United States
About 1 hour using the app
March 1, 2023

So far so flipping cool.....easy to use and it works, Uploaded all my products and it works 100% The best bit is that it's really easy to use. I'm not technical but this has all the hallmarks of a great app.

FreeRangeDesigns
United Kingdom
About 1 hour using the app
April 4, 2017

An absolute mess. Even after Uninstalling the APP they constantly contact you offering no way to Unsubscribe.

Lifetime Merchandise
United States
About 19 hours using the app
June 16, 2022

Great app and customer service is outstanding! Jillian was very friendly and helped me set up my products with no issues at all.

Ally.Is.On
United States
About 1 hour using the app
Digital Product Labs replied June 22, 2022

Hi Ally.Is.On, Thank you so much for taking the time to write a review. We are glad to know that Jillian was able to help you with your queries and set up the products.
If there's ever anything that you want to know about or need help with the app, please don't hesitate to reach out to us.

Edited January 5, 2022

One of the best customer experiences I've had. Darpan helped me set up the app with ease! Thank you!

Embroidery and Sage
United States
44 minutes using the app
Digital Product Labs replied January 12, 2022

Thank you for your review Embroidery and Sage! I'm glad to hear that our team has been helpful in getting you set up with the Etsy Integration & Sync app.

If there's anything we can do to make your experience even better, please let us know. We're always looking for ways to improve our products and services so we can continue providing a great user experience.

January 12, 2022

After working with another system that was reliable but considerably more expensive, I was curious to see if this product could fit my needs. In fairly short order I discovered that the import from Etsy was dicey - app created seemingly random duplicates, sometimes 2, sometimes as many as 5. Also would create Shopify listings with an inventory count of 10, when in fact there was only 1. Lastly, it also overwrote some existing SKUs even though they were unique in Etsy, again apparently in random. So, as much as I would have liked it, it just wasn't reliable enough for my daily operations.

Hudson Fine Books - Vintage classics, first editions and children's favorites
United States
About 19 hours using the app
Digital Product Labs replied January 19, 2022

Hi Hudson, thank you for taking the time to review Etsy Integration & Sync. I'm sorry to hear that you were experiencing issues with duplicates and inventory counts!

We take these reports very seriously and have fixed the issue now and implemented the host of solutions so that it doesn't occur again. We tried to reach out to you by email. Please do let us know if you want to give our app another try and we'd be more than happy to onboard you smoothly with no issues.

March 16, 2019

Absolutely terrible. Does not upload to Etsy as they state it does. No immediate support. Not worth it at all.

Automotive Vintage
United States
About 5 hours using the app
Digital Product Labs replied March 19, 2019

So you trail our solution on a Saturday late afternoon, run into something and then just decide to rate a 1 star? Why haven't you reached out for help? We have been gladly help you out.

We've been trying to contact you since Sunday, emails are not answered calls are going directly to voicemail and without contacting us your telling support is unavailable?

In case you're genuinely interested in having your products sold on Etsy, we're here to help you through the process of verifying your Etsy seller account, check if your assortment is up to Etsy's requirements as well as generating your feeds.