Overall rating
4.5
Counts per rating level
  • 60% of ratings are 5 stars
  • 28% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its GDPR compliant cookie bar functionality and excellent customer service. It's praised for its ease of use, customization options, and ability to fix major cookie errors. The multilingual support team is known for their technical expertise, quick responses, and helpful tips for store improvement. The app is also easy to install and configure, with readily available support for any issues.

June 16, 2023

Ragazzo molto gentile e disponibile, ottimo servizio, mi sono trovato molto bene e auguro il meglio a tutti

RAZORXSHOP
Italy
3 months using the app
Nova Apps replied June 16, 2023

Siamo così felici di vedere che hai avuto un'esperienza a 5 stelle! Cerchiamo sempre di aiutare te e la tua azienda ad avere successo! - Kevin

October 3, 2023

Réponse rapide et efficace, service top à 100%

Bambeeno
Belgium
6 months using the app
Nova Apps replied October 5, 2023

Vos aimables paroles et vos commentaires positifs comptent pour nous ! Merci beaucoup pour votre avis et nous serons toujours heureux de vous aider à tout moment. 🌟 - Kévin

November 5, 2023

assistenza ottima e veloce

CeCi Aprons
Italy
4 months using the app
Nova Apps replied November 6, 2023

Grazie per il feedback! Siamo entusiasti di fornirti un servizio eccellente e rapido. Se hai bisogno di qualcos'altro, siamo qui per aiutarti!
- Team di Kevin e Nova Apps

July 21, 2023

Seemed simple enough but I had an issue where using the default Ride theme on Shopify, I had a red circle icon appear when hovering over 'Got It' on my Cookie Bar. The chat support were immediate and are going to help me sort out the matter but it involves editing the cursor code for a default template! Not quite the simple procedure I wanted but the support is very good.

Kanpeki Dog Grooming Scissors
United Kingdom
25 minutes using the app
Nova Apps replied July 24, 2023

Hi Kanpeki Dog Grooming Scissors team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a positive experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team here at Nova will be delighted to assist you!
Best regards, Kevin

May 29, 2023

alles perfekt! macht was es soll!
bei fragen wurde mir auch sofort geholfen (also support gut und super schnell)

natürlichpflanzlich
Germany
14 days using the app
Nova Apps replied May 30, 2023

Danke für Ihre netten Worte! Wir sind begeistert, dass alles perfekt war und unser Produkt Ihren Erwartungen entsprach. Wenn Sie weitere Hilfe benötigen, zögern Sie bitte nicht, uns zu kontaktieren. Wir freuen uns über Ihr Feedback und hoffen, Sie in Zukunft wieder bedienen zu dürfen! - Kevin

June 16, 2023

Tras hacer una pregunta al chat de Booster me respondieron al segundo y me resulto muy positivo este contacto.

Por cierto, un 10 para Jon, SEO de Booster. Muy amabale!

Portemporadas
Spain
About 2 months using the app
Nova Apps replied June 16, 2023

Estamos muy contentos de que haya tenido una gran experiencia conversando con nosotros. Si necesita algo más en el camino, no dude en hacérnoslo saber. Nuestro equipo estará encantado de prestar nuestras manos en cualquier momento. 😃-Kevin

May 24, 2023

The app works well and I like how I can customize the colors and text. Customer service is awesome. EJ was so helpful and kind. Thank you!

Jax and Jake
United States
41 minutes using the app
Nova Apps replied May 25, 2023

We're so glad you're happy with our app and customer service! Thanks so much for the positive 5-star review! 🌟 - Kevin

May 30, 2023

Appli excellente et service client excellent Je recommande vivement n'hésitez pas à télécharger cette application !

AsianSkinCare
France
10 days using the app
Nova Apps replied May 30, 2023

Merci beaucoup pour votre recommandation. Cela signifie beaucoup pour nous et nous sommes heureux de vous avoir fourni une expérience positive. - Kévin

May 22, 2023

The response was so quick! I managed to sort my issue out very quickly. Alex was the person that helped me.

Yan Neo London
United Kingdom
About 1 hour using the app
Nova Apps replied May 22, 2023

Thank you for your positive review! We're glad we were able to respond quickly and sorted out your issue promptly. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to provide fast and efficient support whenever you need it! - Kevin

June 29, 2023

Super easy to install and when I had a little question Izzy from the support team answered it within minutes. Thank you!!

SooNice Sunnies
Austria
41 minutes using the app
Nova Apps replied June 29, 2023

It's great to hear that we were able to assist you with your questions and provided excellent customer service. Thank you for your feedback and let us know if there's anything else we can do along the way. - Kevin